When the San Francisco Giants won the World Series a week ago, GM sales exec Rikk Wilde had the honor of presenting the World Series MVP trophy to Giants’ pitcher, Madison Bumgarner. The presentation was a mess. First of all GM bet on the wrong team winning, because their man Wilde is an avid Kansas City Royals […]

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Today I observed a scene in a retail store where a manager requested something from a busy employee. This request is unexpected. An ambush of sorts. The employee is busy at the time. We have all been part of a scene like this. “And when do you need this done?” sighs the employee. “Yesterday!” says […]

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I wasn’t going to write a blog post this morning, I have too much to do, flying to San Francisco later today for a workshop at Art.com with the miracle who is Ivy Ross and a small group of artists and storytellers from her amazing constellation of friends. Then, as I was scanning my network, […]

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The basic building block of improvisation is ‘Yes and.’  The premise of every statement improvisers make is one of agreement and addition.  Scenes move forward by ratcheting along with the ‘tool’ of yes-and like a climber finding holds on the side of a mountain… Yes, we are here, and I see a place we can […]

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Back in October, when the 33 Chilean miners emerge from the mine where they have been trapped for 69 days, they are all wearing Oakley sunglasses.  Every journalist covering their emergence comments on it.   Every photo of every rescued miner–and how many impressions is that worldwide?  Billions? Trillions? Chillions?—shows them wearing their Oakleys.  I’ve been […]

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“Getting to yes” is a popular phrase among business managers. (It is the title of a 1981 book by Harvard professors, Roger Fisher and William Ury.  A 1991 re-issue added an author’s credit for the original editor, Bruce Patton—apparently it took the authors ten years to get to Yes).  The book dealt with negotiating tactics, […]

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This came across the Huffington Post yesterday.  I love Scott Avidon’s approach to a job search.  It is generous and ingenious.  It reminds me of our friend Erick Brownstein‘s cousin, Alec, who got a job as an art director in NYC by buying the names of all big agency Creative Directors as Google keywords, so […]

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The author Steven Berlin Johnson, recently gave a TED talk on the subject of his next book, which will be his seventh: Where do good ideas come from? He’s an observant man, so the observations come tumbling out of him in a 17-minute torrent, from why coffee shops were important to the Enlightenment, to the […]

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ONE IN A SERIES… A scene can always gain momentum and depth with support from the wings.  Support can come in almost any form–a walk-on, a tag-in, a sound, a song, a prop–anything that adds context to what’s already happening.  We see this happening with Los Mineros, the 33 Chilean miners trapped 2,300 feet below […]

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Jeremy Redleaf, one of the new physicists of the narrative form and the creator of this brilliant siteinitated the scene when he sent me this email about this JetBlue ad which is anchored by copy that saysIn my role of Commentor On All Things About Improvisation in Business, I responded to Jeremy’s email with this […]

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