We have a client in the health care sector, and our work with them has put us in touch with remarkable people who are changing the health care game without waiting for President Obama or any other policymaker to tell them how to do it.  People like Jay Parkinson, co-founder of HelloHealth in Brooklyn, Greg […]

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  (STORY NOTES: When we left my cousin, Rich, he was trying to get the (fictional) ‘MasterPro’ company’s Customer Center to retrieve the SuperChief Pro with Herculon they’d mistakenly delivered to his home and replace it with the SuperDeluxo with Fabulon, the model he had, in fact, ordered. Nearly three weeks after he’d ordered the […]

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(STORY NOTES: My cousin, Rich, manages Conseco Fieldhouse in Indianapolis, one of the best designed and operated athletic facilities of any size that I have ever experienced. Conseco’s architecture combines the intimacy and nostalgia of the old Hoosiers-style high school gyms with the seating capacity, comforts and luxury accommodations expected of modern arenas. Likewise, the […]

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Until last week, I had not seen my friend, Dr. Greg “Grammy” Gramelspacher, in 20 years. Not since he had become a doctor specializing in care for the dying poor. Not since he and his wife, Mary Lou, and their three children moved to Kenya to work in the poorest villages there for two years […]

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