Posts Tagged ‘Quantum Narrative’

Objectives vs. Outcomes cont’d

Thursday, January 19th, 2012

Tuesday night, we staged an invitation-only workshop for 25 friends, acquaintances and interested folks to let them experience the marvel that is GameChangers. After reviewing our performance, the GameChangers team’s consensus is that on this particular night we were not marvelous. We started 15 minutes late, got slow in the middle and rushed at the end. We felt that the experience was, at times, less than riveting for our audience.  A couple of people spent an inordinate amount of time on their mobile devices, and we know for a fact they were not tweeting about how great it all was.

Specific notes:

- After cautioning the audience at the beginning of the presentation about long monologues as a means of communicating, I wrapped up the presentation with a long monologue.

- Our direction was soft on a couple of the exercises. This resulted in a kind of sponginess in the middle of the two-hour session, with drawn-out explanations by Antonio and me, less focus by the teams, and a rushed ‘third act’ in the last 15 mins.

- As any improviser can tell you, you have to work on pieces of the process at a time. You cannot drop everything you know on your audience all at once. In my explanation of what we call ‘the orchestral model’ of business communication, and the concept we call ‘quantum narrative,’ I got into more detail than the audience was able to absorb in such a short window. ‘Too clever by half,”as they say in Blighty. ‘Ten pounds of potatoes in a five pound bag,” as they say in Boise.

- The teamwork that usually happens during our workshops was not so much apparent in this one. Things stayed more individualized, and less knit-together than we would like.

- The tempo at which we conducted the session was inconsistent. If I had been conducting a piece of music, it would have been in about 20 different time signatures, with me conducting at least part of the performance with my back to the orchestra. Missing cues. Dynamics roller-coastery instead of scenic.

These notes are related to our business objective for the workshop, which was to explain GameChangers and give attendees a sampling of what we do with our clients. At achieving this objective, we give ourselves a 50%. We were only about half as effective as we believe we’re capable of being.

So why are we not upset?

Two reasons: One is that because our process lets us see so clearly where the issues are, we have already taken steps to remedy them before the next open workshop.

The other, bigger, reason is that the outcomes of the session have been extraordinary, better than the outcomes of many workshops where our performance was actually  much better than it was Tuesday. A lot of credit for this goes to the people who were in attendance. One of the points we make in these introductions to GameChangers is to distinguish between objectives of the game, and the outcomes of the game, and wow, has that been our experience since Tuesday.

These are some of the outcomes:

- Our friend Ron Finley, the ‘renegade urban gardener’ connected with our friends Jenna and Adam from TakePart, who were in attendance. TakePart is the digital division of Participant Media. They are going to do a story about Ron.

- Erin Reilly, the creative director of USC’s Annenberg Innovation Lab, spoke yesterday to her faculty committee about having us do a one-day workshop there in March.

- Marcy and Strath Hamilton of Tri-Coast Studios, which is producing a lot of e-books, met a Ruby on  Rails coder named Patrick Maddox, who was in attendance Tuesday.  They’ve been looking for a coder. Now they’re talking to Patrick.

- T.H. Culhane and David Groder, who are working on a robotics education program funded by the U.S. Naval Research Dept., are making a presentation today (Wednesday) at Washington High School in Los Angeles, and are being joined by Ron Finley, who is a Washington High graduate. This is happening as a result of them connecting on Tuesday night.

- T.H. and Groder will soon get introduced by GameChangers associate Jamal Williams, who was in town from D.C. for the Tuesday workshop, to Nii Simmonds, the ‘Nubian Cheetah,’ a Ghanian-born D.C. resident and former investment banker who funds a program called Afrobotics, a robotics competition for African schoolchildren.

- Kevin Wall, who is producing the opening ceremonies and concert for the 2014 World Cup in Rio, was in attendance. Kevin learned for the first time that Fernando Godoy, who used to be an intern in at one of Kevin’s companies, is today a successful internet entrepreneur in Sao Paulo and is a partner in Spirit of Football 2014. Kevin and Fernando are going to meet the next time Kevin is in Brazil.

- Tri-Coast Productions and GameChangers are meeting this coming Monday to discuss two projects–a GameChangers ebook and a video series that would be produced and performed by people from our network of world-class improvisers.

- Andy Sternberg has since Tuesday introduced us to two friends of his whom he believes will be interested in our work.

- We were able to continue a conversation with Nicholle McClelland Betelier, a marketing officer from IdeaLab, that began at a yoga retreat in December.

- A crypto-hipster named Som showed up uninivited, and asked some of the best questions and offered some of the most thoughtful comments of the evening. Thank you, Som, whoever and wherever you are! Please stay in touch!

- My favorite outcome of the evening came about thanks to a ‘gift’ from David Groder. At the very end of the session, after my long-winded closing monologue, Groder asked if we could go around the room and have everyone introduce themselves. All 25 people introduced themselves and described the work they’re doing. It was really remarkable, not only because it completely subverted the normal order of things—introductions at the end instead of the beginning!—but also because the people in attendance are doing brilliant things in the world. Attendees are working in robotics, social media, community development, urban gardening, fashion, cause-related marketing, transmedia storytelling, architecture, criminal law, venture capital, entertainment, academia, e-books, tech, watercraft stabilization, app development, etc. etc. etc. Introductions at the end became a very enjoyable kind of reveal. Almost everyone stayed and talked for half-an-hour or more after the session, and I believe most of that conversation would not have happened if not for David’s gift to the scene.

Never get objectives confused with outcomes. Objectives are what we use to assess and improve our performance. Outcomes happen as a result of having performed. Objectives are finite. Outcomes are unlimited. Objectives create focus. Outcomes generate value.

Post-event conversations were the most productive part of the evening

Post-event conversations were the most productive part of the evening

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A home for all our stories

Sunday, November 13th, 2011

JasonTerryHeadphones1I’ve written about it before, and it bears repeating, because it is such a beautiful concept. After his team had won the 2011 NBA Championship, Dallas Maverick guard Jason Terry (@jasonterry31) said something truly profound.

An interviewer asked Terry one of the most cliche questions in sports (paraphrasing): “Jason, what made the difference this year? How did the Mavericks finally win the championship?”

Terry gave an answer that was anything but a cliche. “We found a home for all our stories,” he said.  It might be my favorite sports quote of all time.

They found a home for all their stories.

That is such a huge idea, I’m going to write it again, just so I  can savor it once more.

They found a home for all their stories.

I think of Terry’s quote every time I see another inescapable headline or hear another sports radio host mention the scandal at Penn State. See, they found a home for all their stories, too. Happy Valley became a home for stories of geographic isolation, cultural myopia, personal idolatry, money, bigtime college sports, religion, patriarchy, imperialism, egotism, groupthink, pride, fear, careerism, irresponsibility and institutional insanity. And, oh yeah, the horror stories of a child rapist preying on the Happy Valleyness of it all.

(I think Terry’s quote gets to the heart of the Occupy Wall Street movement, too. America is supposed to be a home for more stories than those being imposed on most citizens by the financial oligarchs of Wall Street and the politicians who are their puppets. We are supposed to be a country where the stories we imagine for ourselves have a chance of coming true. Not a 1% chance. More like a 99% chance. For me, Jason Terry was the first person to Occupy Wall Street, because his quote was the first time I’d thought of politics in these terms: As a country, are we creating a home for all our stories? Or just for the so-called-success stories of a privileged and fortunate few?)

When you think about what kind of country or city you want to live in, or what kind of company you want to be, become, or belong to, think about it in Jason Terry’s terms. What stories will call you home?

Quantum Narrative, Take 2

Monday, May 30th, 2011

(Note: This is a re-write of a post from January, 2010, which was a typically (for me) crappy and muddled first draft. The re-write is a contribution to an upcoming seminar on “Quantum Physics and Storytelling’ at the University of Bath, which came to my attention via the Storyhood site belonging to PhD candidate, Mike de Kreek, whose work focuses on the relationship between neighborhoods and stories.)

I.  Story

Watson and Crick

Watson and Crick

We create and share stories as a way of interpreting our experiences and making sense of the world. Stories turn chaos into cosmos. Our ’story sense’ guides us through life. Stories are the basis of community. They energize our relationships. Shape our careers. Filter our music. Impact everything from our spiritual beliefs, to the schools we attend, to the products we patronize.

It is through stories that we assign meaning to objects and events.

DNA, for example, became meaningful on a global scale in 1953, in a story told by scientist-storytellers Watson and Crick in a brand-new, double-helixed protein-based language. Before 1953, scientists knew the DNA story existed, but they didn’t have the tools to see it, the language to describe it, or the storytellers to make it mean something to the masses.

The discovery of DNA—as with any kind of breakthrough in human consciousness—poses an interesting ‘tree falls in the woods’ question. Before we tell a story about something, does it have meaning?

Was DNA ‘meaningful’ before 1953? Definitely. Had to be. Deoxyribose Nucleic Acid was doing its thing before we had the words to describe what the thing was. So if we weren’t telling stories about DNA, how was its ‘invisible meaning’ expressed?

II. Narrative

Here is my theory: Before it gets expressed as a story (and after, too) meaning resides in narratives.

A narrative is a flow of events connected to a theme.

A story is the conscious structuring of events to elicit meaning.

Before anybody ever put the letters DNA into a meaningful sequence, there was this theme, call it, ‘What Are We Made Of?’—a theme as old as the first time a mother wondered what made her babies look different from one another.  Any and all events connected to this theme comprise its narrative.

Before DNA came into being, its meaning was already present in the ‘What Are We Made Of?’ narrative.

Before 1953 and the birth of the DNA story, this potent narrative produced such meaningful artifacts as Mendel’s genetics experiments with pea plants, Shakespeare’s Hamlet, Thomas Jefferson and Sally Hemmings’ offspring, X-rays, ancient Egyptian seeds that had been placed in fermenting yeast to alter their growing traits—and the musings of every mother who ever wondered what made her babies look different from one another.

A narrative connected to a meaningful theme like ‘What Are We Made Of?’ has transformative potential.

We need this distinction between story and narrative because thanks to the internet, we have the tools to experience and the language to express meaning as never before. Things that meant something before the internet don’t mean as much now. And things that didn’t exist two years ago mean a lot today. We live an an Age of Meaning, and narratives, as the ultimate source of meaning, are ultra-important to our understanding of the networked world.

How narratives live in networks will a huge factor in how we connect and engage with one another, how we make sense of, and transform, the world in the 21st century.

III. Artifacts

In addition to stories, narratives deliver meaning in all kinds of other media—memes for example. Memes are not stories, but are important to how we connect with one another in networks. A hamster eating popcorn and a dancing baby are not stories. A rumor is not a story. A headline is not a story. A link isn’t. A tweet isn’t. A status isn’t. A sales transaction, in and of itself, isn’t. Yet these forms and many others can, like stories, hold meaning and therefore they have value. We call stories and all the other meaningful media generated by narratives ‘artifacts.’

Artifacts are memorable, shareable expressions of narratives.

The popular meme of a hamster eating popcorn is an expression of a narrative with a theme we could call ‘Loveable Pets.’ We smile at a dancing baby because it’s a quick glimpse of a narrative with the theme ‘Precocious Children.’

All narratives contain enough meaning to generate a practically limitless quantity of artifacts. What hangs in the balance is the quality of the narrative. Does it inspire or repress? Is it productive or reductive?

IV. Narratology

Our ability to store and experience narratives in networks has opened a new era in the ‘narrative sciences’–filmmaking, journalism, theater, business communication, publishing, branding, education, gaming, etc.—that mirrors what happened to the science of physics in the early part of the previous century.

‘Narratologists’ today are discovering, like Einstein’s community of physicist friends did, that stuff is connected in ways we had not previously had the ability to imagine. Networks abound with invisible and non-linear (the U.S. military calls them ‘asymmetrical’) relationships that have the potential to mushroom in a heartbeat into massive manifestations of energy with the power to create and destroy worlds.  Conceptual worlds. Virtual worlds. Physical worlds.

The distinction between story and narrative is also important because in a networked environment, it is increasingly difficult, perhaps impossible, for any one individual, organization or agency to script, and control stories and other artifacts efficiently. That is how business used to get done. When the number of communication channels were finite, ‘script-and-control’ models were optimal. This is no longer true. Your network’s appetite is bigger than what you can feed it purely in the form of scripted-and-controlled content.

Continual co-creation is essential.

V. Script-and-Control vs. Continual Co-Creation

With an infinite number of channels available to us, narratologists can put new, more flexible story strategies into play. In this environment, ‘co-creation’ models are optimal. Continual improvisation and collaboration are required. In the new narrative-focused models, the emphasis is not on authorship, but on participation. Communication is not a matter of control, but of liberation.  Only a co-creation model can generate enough meaning to satisfy a robust network’s appetite.

A big reason Walt Disney decided to give up filmmaking to focus on his new theme park in Anaheim (coincidentally right around the time of Watson and Crick’s DNA discovery in 1953) was that, unlike his films (”Snow White” had a jiggy couple of frames in it that bothered him the rest of his life), the theme park would, in Walt’s words, ‘always be in a state of becoming.’ With the opening of Disneyland, Walt Disney got into the co-creation business.  Together, Disney and the guests at his theme park explored a narrative you could call ‘The American Dream.’

Since its opening in 1953, Disneyland has hosted over 600 million visitors, and it’s safe to say that most of those guests have generated artifacts in one form or another that depict ‘the American Dream.’ It’s a Great Big Beautiful Tomorrow. It it’s a Small World after all.  It’s an actor’s life for Me!  And a pirate’s life! And a Bug’s Life!

Over the past 56 years, the content Disneyland paid for—in the form of photo shoots, television programming, cast performances, etc.—is Dwarfed by co-created content. Google lists ‘about 58,000,000’ search results for ‘Disneyland.’ How much of that do you think Disney paid to produce?

As Viola Spolin (coincidentally born in Chicago just like Walt Disney), said of improvisation, advice Disneyland and its guests have taken to heart, “Act on environment, and environment will act on you.”

How much meaning can we liberate from a narrative in the form of stories and other artifacts? is a question we should ask ourselves, in one way or another, at the beginning of every working day.

V. Characteristics of Stories and Other Artifacts

StoryBalls1They unfold in linear time, with a beginning, middle and end.

They are designed.

They are made for sharing.

They are repeatable.

They are authored.

They have texts.

They tend toward genres and formulas.

They are inhabited by a finite number of players.

They are iterative.

The provide context and structure.

They are mappable in conceptual, physical and/or virtual geography.

They are hierarchical. Characters and objects in them gravitate toward high or low status, events toward high or low importance.

They are ‘causative’ in two ways:

1)  Everything in a story happens because of something else;

2) They can cause predictable emotions and reactions.

In the sense that they are causative, artifacts are Newtonian.

VI. Characteristics of Narratives

NarrativeManifold3_bwThey have no beginning, middle or end.

They have infinite beginnings, middles and ends.

They are not bound by time, space or geography.

What is observed of them changes depending on the observer.

They can occupy two or more places in space at the same time–they happen here at the same time they’re happening across the room or the planet.

They are generative.

Themes are the ‘glue’ that hold them together.

They resemble the playing of a game by a vast number of players (think of the artifacts generated by a popular MMORPG and you get the idea) more than they do the dynamic between author and audience.

A narrative is non-causative, that is, everything is related, but how and why things relate depends on the environment and the players.

They emphasize thematic consistency over literalness.  There is no ‘right’ or ‘wrong’ way to explore a narrative.

Narratives are quantum phenomena.

VII. What’s the future of narrative?

In a complex communication environment, narrative, and the artifacts it generates, are the best way to resolve complexity, and in fact, this is what Gen Why? kids do extraordinarily well.  Their sense of narrative is unprecedented, and their personal narratives are the stars they steer their ships by.

In an interesting post on filtering, Tim Kastelle and John Steen explain that there are five kinds of filtering: Naïve, Expert, Network, Heuristic and Algorithmic, and, further group these five genres of filtering into two categories, Mechanical and Judgment-Based. That’s How we filter. Narrative is What we filter. Most people give no more thought to how they filter than Grandma gives to the air filter in her car. What they think about and act on, the way Grandma steered her Cadillac to a particular destination, is narrative.

The science around all this is still in its infancy. You can see glimmers of it in transmedia, massive multiplayer games, distributed production models, theme parks, social media, alternate reality games, activist brands, smart badges, business in China, remixes and mashups, augmented reality, micro-loans and the video of your dance in the musical, Hair.

As to what the future of narrative is, it’s a trick question, because there is no future to narrative.  Narrative happens in the Now. It is the world as we experience it in this second. This heartbeat. This breath.

The Future and the Past belong to stories. The Now belongs to narratives.

Like Disneyland, narrative is always in a state of becoming.

VIII.  Ze Zen

We are spider-like, connecting our webs and heeding their vibrations.

We are dowsers, feeling for the tug of an invisible stream.

Everything is a coincidence. This is not a coincidence.

When the story is ready, the storyteller will appear.

Is Social Useless?

Thursday, September 2nd, 2010

A response to Spencer Fry of Carbonmade, who recently posted a blog entry entitled: “Down With Social–Social is Immeasurable and a Waste of Time.”

Quantum1ASpencer, I agree to this extent:  The phrase ‘Social Media’ is so amorphous as to be essentially meaningless.  In fact, all media are social.  It’s like saying Wooden Tree, or Feathered Bird.

The most social medium is sexual intimacy, followed (if we’re talking relevance; preceded if we’re talking chronology) by meaningful face-to-face conversations, scaling out from there, and eventually reaching the nebulous netherworld of thoughtless Likes, meaningless Tweets and snarky YouTube comments.  Noise.  Cosmetic data with no emotional or meta resonance.

What’s usually ignored in conversations about Social Media platforms is the Science of Narrative.  Narrative is the force that makes media meaningful.  Narrative may not make the world go round, but it describes for us why and how it does.  It provides context for information that would otherwise appear as random.  The reason social messaging echos and evaporates is that it’s not connecting with a narrative.  (A hashtag or a mention does not a narrative make!)

The most relevant aspect of Social Media will turn out to be the lens it afford us with which to perceive narratives.  We are, I believe, at a stage in the history of narratology that parallels where physics was at the turn of the last century, when the science moved from the Newtonian to the Quantum.

Marketers who use social media as you have described it, as a fashion statement, are doomed to keep firing blanks at a target they cannot see.  They are using Industrial Aged models to engage in a Networked environment.  It’s like trying to split an atom with a pendulum.

Those who use it as a lens on narrative, will be able to direct ‘particles of meaning’ at the quantum narrative made visible by social technologies and capture the massive energy predictably released by these interactions.

The Difference Between Narrative and Story

Monday, April 19th, 2010

Gregg Morris a writer and narrative consultant based in Chapel Hill, North Carolina, attended the Smithsonian Conference on Storytelling this past weekend (#storycon #storytelling) tweeted @Bonifer with this question:

Investigate ’story’ & you will find enough definitions to make you dizzy. Have you formulated a definition for ‘narrative’? Thanks!

We appreciate questions that put the GameChangers fundamentals to the test, it’s good learning, and this is one question that had never been asked quite so directly as the way Gregg phrased it.  Because we at GameChangers are such self-proclaimed champions of (improvised) narrative, and because our work contrasts narrative and story, I should have a good answer for Gregg’s question, right?

Here’s what I came up with:

narrative: a flow of events connected to a theme.   story: the conscious ordering of these events to elicit meaning.

@greggvm tweets back :

@Bonifer Thank you sir! What a wonderful and succinct definition of both. #gamechangers

Here, in allegorical terms is the difference. Narrative is how Native Americans saw a river. Story is a fish caught from that river by a boy who gets named Big Fish by his tribe.River1_Sepia_Narrative

Today, a friend of ours, Natan Volkovich, wrote this in his Facebook status:

has walked the earth for 23 years. Looking back, my memories feel as but single frames in a long and lengthy film that has come to this precise moment. Running through in fast forward, I feel an awesome sense of fortune at having lived those frames and learned from their images. My gratitude goes out to all that have played an important role in shaping the movie that continues to piece itself together in my mind.

That is Natan’s story.  His narrative is the frame he’s standing in now…BigFishStory1




Kiki, Lala and Fritjof

Wednesday, March 10th, 2010

Take a look at these two passages.  The first written recently by a couple of anime fan/bloggers, Kiki and Lala,  and the second written by the physicist/philosopher, Fritjof Capra, in his book The Tao of Physics, first published in 1975.  KikiLala1AThe human experience has many faces, is described from many perspectives, in many languages, but it is ultimately the same story.  There is no one in this world you can meet, no animal you eat, no plant you grow, no product you use, no adversity you encounter, no interaction of any kind you can have, of which it cannot be said, “We are in this together.”

Quantum Narrative

Thursday, February 4th, 2010

We create and share stories as a way of understanding the world.   Our ’sense of narrative’ guides us through life.  Narratives are the basis of community.  They inform our relationships.  Characterize our business decisions.  Color our music.  They affect everything from our spiritual beliefs, to the schools we attend, to the products we patronize.CaveWallDrawing2

Storytelling is in our DNA.  You can even say our DNA is, itself, a story as old as life on the planet, told in a language first translated in 1953 by scientist-storytellers Watson and Crick.  Before 1953, scientists knew the story existed, they just didn’t understand the language in which it was told.  Watson and Crick cracked the code and the story has been unfolding ever since.WatsonCrick1

Narratives are the most powerful way we have of organizing information.  They impose structure and meaning on the chaos of communication that flows like a thousand roaring rivers into, through, and out of networks.   They connect virtual experiences to the real world.  They inspire action.  Narratives make sense of it all, and of our relationship to it all.

As you may know, brand narratives designed for the networked world cannot be scripted, they must be improvised.  Much of the work we do at GameChangers involves helping our customers become better improvisers of their narratives, and not focus as much on telling good stories as they do on living good stories.  It is much easier and more cost effective to preach what you practice than it is to practice what you preach.

Here’s a huge distinction between scripted and improvised narratives:

Scripted narratives operate under the laws of Newtonian mechanics (also called classical mechanics).  Call them Newtonian Narratives.  Improvised narratives, by comparison, operate according to the laws of quantum mechanics.

Call them Quantum Narratives.

NewtonianBalls1Here are some characteristics of a Newtonian Narrative:  It is finite, with a beginning, middle and end.  It unfolds in linear time.  It follows a formula or script.  It has a credited author.  It is inhabited by a well-defined and finite number of players.  It is rooted in physical geography.  It is platform specific (even when it is multi-platform).  It is solid, mechanical, repetitive and dependable.  It is immutable.  The book you read today will be the same book tomorrow.  It is causative, that is everything in a Newtonian Narrative happens because of something else.  Events are related to one another according to its formulas.  (”If Peyton Manning endorses it, people will buy it.”)

Another important distinction:  a Newtonian Narrative can only be conjecture before the fact and can only be true (or not) after the fact.  That is, until events have actually transpired, there is no truth to these narratives.  A book cannot be read until it has been written, , a news story cannot be reported until the ‘news’ has occurred, and all our scripts, game plans and predictions are, at best, a positive vision of what we’d like the future to hold.  None of it is our reality.  Newtonian Narratives predict the future and chronicle the past, but they are not ‘alive.’  Examples of Newtonian Narratives are: market research, feature films, sitcoms, print media, TV ad campaigns, style guides and the shopping list on your refrigerator door.

One more characteristic of the Newtonian Narrative:  It places a premium on knowledge, by defining knowledge as a have/have-not concept.  It rewards ‘knowing,’ and penalizes ‘not knowing.’   In the Newtonian Narrative, knowledge is something you earn, or pay to acquire, at which point you are said to ‘own it.’

None of this is to say that the Newtonian Narrative is necessarily bad, or undesirable.  Just like Newtonian mechanics in physics, it has its place, and that place is vital, as Toyota is learning today to its dismay, with all its recalls on defective car parts.  (Something in its process didn’t follow the script its engineers had authored.)

Networks call for a different approach to storytelling.  A quantum approach.  Understanding this difference and acting on it presents a huge opportunity for businesses and brands, and perhaps our best chance for economic growth that is both profitable and sustainable.

QuantumStructure1The Quantum Narrative redefines storytelling by ripping up and recomposing the stuff stories have been made of since the first cave dweller showed her companions how to build a fire (and got thrown out of the cave not long after by another cave dweller who claimed the secret of fire for himself).

Though it literally has existed forever, production of this kind of narrative is still in its infancy.  You can see glimmers of it in transmedia, massive multiplayer games, distributed production models, theme parks, social media, alternate reality games, activist brands, smart badges, business in China, remixes and mashups, augmented reality, micro-loans and the video of your dance in the musical, Hair.

Here are some of the characteristics of a Quantum Narrative:  It has no beginning, middle or end.  It has unlimited numbers of beginnings, middles and ends.  It is generative instead of repetitive.  It is participatory instead of authored.  There’s no traditional storyteller-audience relationship; in the Quantum Narrative, everyone is responsible for creating the story.  It does not foster consumption as much as it invites customization.  This is why participants in these brand narratives are not consumers; they are customers.  Or players.

A Quantum Narrative is not bound by time, space or geography.  As with human DNA, what happened 40,000 years ago is still present and active in the narrative today.  This kind of narrative can transpire in the blink of an eye or unfold over many millennnia.  Or both.  It happens here at the same time it’s happening across the room or the planet.  It resembles the playing of a game by an infinite number of players more than it does the telling of a story by one person to an audience in a room.

A Quantum Narrative is platform agnostic.  You cannot tie this kind of story to a technology or convention, because is designed to liberate itself from such conventions and transcend the media that deliver it.

A Quantum Narrative is present tense, which means that it does not get bogged down by history or saddled with expectations.  This is probably its most important characteristic, because it means that every single action in the narrative holds breakthrough potential.  Breakthroughs are not predicted by the narrative, they are, rather, made possible by it.  It is non-causative, that is, you cannot always know how or why things occur.  Serendipity plays an important role.

Quantum Narratives do not focus on who has knowledge and who doesn’t.  Instead, they begin with the premise that everyone (and everything!) has knowledge, and the fact that we don’t all know the same things is an advantage, not a drawback.  Quantum Narratives are designed to be shared, not owned.  They emphasize interpretation, context, and perspective over a so-called body of knowledge.

Quantum Narratives create the conditions for unexpected collaborations and syntheses of ideas.  They connect what has been scattered, make whole what would otherwise remain divided, and continually evolve.

They focus more on theme than on plot.  They assess performance in terms of consistency (thematic alignment) and inconsistency, not in terms of rightness (on message) and wrongness.  There’s only one way to be right, but there are unlimited ways to be consistent with a theme.  This, too, has huge implications.   It means that Quantum Narratives, in addition to being more adaptive, possess way more potential than Newtonian Narratives do.  It’s the difference between an atomic reaction and a stick of dynamite.