Posts Tagged ‘Procter & Gamble’

Stengel’s Storyboard Ban

Wednesday, January 13th, 2010

Back in 2002, when he was still the CMO for Procter & Gamble, Jim Stengel was pictured on the cover of an Advertising Age reprint that I happened to pick up while in the office of a client in Atlanta.

Jim Stengel

Jim Stengel

Before there was a GameChangers LLC, before one word of the book had been written, I read in that Ad Age article how Stengel had made what we know today as a GameChanger move: He banned all storyboards from first meetings with ad agencies on new campaigns. What a gift!  Storyboards in a kickoff meeting, presume way too much. They hijack the process, and take it down a one-way, one-lane street. They imply a client/vendor relationship that prematurely assigns status and roles to the players and is therefore toxic to a truly organic process.

I give Jim Stengel a lot of credit for indicating that there is a need for improvisation in business. His storyboard ban created a vacuum that, by design I’m sure, required improvisation to fill.

In animation, where films are largely worked out on storyboards, presenting scenes that have been depicted on storyboards is called ‘getting the story on its feet.’ Stengel recognized that getting anything on its feet that was going to have legs needed to fall a time or two first.

Today, Stengel teaches at the Anderson School of Business at UCLA, and from his website it seems that he’s still got a unique perspective on the practices and processes of marketing brands.   I hope he’s telling the future captains of industry about his P & G storyboard rule.  It’s a good one.

Serious Games

Tuesday, September 9th, 2008

Superstruct1

One of my favorite metaphors for the Networked World comes from a source I can’t attribute. I believe I came across it in Wired Magazine in the late 1990s. In the article, the writer cited a sci-fi story that describes a future in which game kiosks have been installed on busy street corners. The kiosks alert passersby when there’s some kind of rotten thing happening to the human organism — a famine, a war, a currency devaluation, a water shortage, etc. When the alert is issued, pedestrians take to the kiosks and play a massively multplayer game designed so that the playing generates whatever kind of energy or economies are needed to correct the imbalance in the world. (more…)

Vaillancourt’s List 1.0

Friday, March 14th, 2008

Vaillancourt1The extraordinary improviser, Paul Vaillancourt, gave me a list of sayings that have been compiled and passed around the improv theater community over the years. The legendary teachers, Mick Napier and Del Close, get some of the credit, though the exact origins of these are as hazy as the roots of any folk wisdom. Here are a few of the sayings from Vallaincourt’s List, with my extrapolations in italics:

To improvise is to heighten and expand the discoveries in the moment. I call this process leapfrogging. An idea is only as good as our ability to add to it, delve into it, expand on it. Leapfrog it. This is especially true of brand strategies. To the improvisational brand, a strategy is a call for a continuous exploration of the themes and ideas the brand represents. (more…)

The Suggestion is… “My feet hurt”

Tuesday, November 13th, 2007

CommediaJif1

What do Jif Peanut Butter and the commedia dell’artes of the Renaissance have in common? Both are improvised performances that are informed by suggestions from the audience.

A suggestion is the word(s) or idea(s) given by the audience to an improv group from which the group develops themes for a performance. Suggestions are important to improvisation because they make the audience an active collaborator in the show. Watching a group springboard from a suggestion into an exploration of themes inspired by that suggestion is one of the most engaging aspects of an improv performance. It engenders a natural rapport between audience and performers, and gives the crowd a rooting interest in the outcome of the show. After all, if something is our idea, we want it to be good. (more…)