Posts Tagged ‘Preparation’

Not Making It Up as we Go Along

Tuesday, May 4th, 2010

Some of my favorite GameChangers are working these days in New Orleans.  As we are going to see eventually with Detroit, artists cannot resist large blank canvases, storytellers chaos, designers dead space, or musicians dead air.  The seeds of innovation are best sowed on dormant ground.  This is where we find the opportunities for new growth, for the expansions of understanding and ability.

This slide was presented as part of a seminar in New Orleans attended and photographed by our friend, Ray Nichols:GodinSlide1

I love a lot of stuff coming out of New Orleans (current bad news about the oil disaster excepted), but I don’t love this slide.  Those of us who design improvisation for business spend too much time already dispelling misconceptions about what we do, and this is the single biggest misconception, that improvisation is “making it up as you go along” a.k.a. winging it, a.k.a. flying by the seat of one’s pants, a.k.a. spewing whatever comes to mind.

In fact, improvisation is specifically not ‘making it up as you go along.’  It is contrary to the idea of making it up as you go along.  It is, rather, a process for acting on one’s environment in a substantive and productive way to generate positive unforeseen outcomes.  One’s environment is not ‘made up’ as one goes along.   It is real, just as the reality of one’s scene partners is real.  They are not making stuff up.  They are dealing with reality, just like you are.   Deal with it.

There are, in fact, many other ways to “make it up”  besides “as you go along.”  There is making it up ahead of time and trying to get followers to go along.  There is making it up after the fact and hoping history goes along.  And there’s making it up in your head, and trying to get your heart to go along.   All of these are realities that must be addressed in any business narrative.

The quote by Godin suggests a divide between planning and spontaneity, between fact and fiction, when in fact business, and life itself, is a balancing act, a continuum, between the two.  Most actions in business are calculated to a fault, and rely too heavily on planning.  (Maybe that is the point of Godin’s quote.)  The purpose, however, of applying improvisation principles to business is not to say, “Forget your planning and your calculations, ignore your research and your institutional memory, because…hey,  we’re going to make this up as we go along.”  That would be disastrous on many levels.  What improvisation says is do your planning but emphasize preparation, because every plan changes, and it’s your ability to adapt to change that will determine your success.

Business improvisation liberates the unconscious mind, but does not disconnect from an awareness of history, environment or context.  It is informed by, but not totally beholden to the numbers, the data, and the rational mind.

The essential message of improvisation is this:  Don’t make it up.  Make it real.  Then act on that reality.

GameChanger of the Month – August 2009

Tuesday, September 8th, 2009

RoughEdges1Five years ago, Mona Hoffman quit a secure, high-paying, high-status job at a good old fashioned Midwestern manufacturing company where she was a valuable employee, and began a journey inspired by the book Concrete Countertops by Fu-Tung Cheng.  Her journey has resulted, this year, in the formation of Rough Edges Design, which produces interior design items made of concrete.  The first product line is lamps.  Others are soon to follow.

Mona Hoffman is August’s GameChanger of the Month because her brand is an exploration of themes that matter.  One of her responsibilities at her former company was sustainability, and the company, though appreciated as a major employer in the community where it’s headquartered, was not committed to moving in that direction (its major product lines are made of wood).   Another of her passions is craftsmanship, the ability to turn readily available materials into something extraordinary.   In transforming herself into an artisan who works with concrete, she combines the themes of sustainability and craftsmanship.  The exploration of these two themes creates and informs the Rough Edges brand narrative.

Mona Hoffman is the GameChanger of the Month, because in forming her new company, she acted on what she is passionate about, yet she didn’t leap before looking.   Rough Edges Design is grounded in diligent study and immersive apprenticing in the craft of concrete-shaping.  The transition from cushy-and-corporate to rough-and-tumble is not one to make without a lot of preparation.   Preparation is the key to a successful journey.  Preparation gives you the ability to improvise in a way that a plan, no matter how meticulous and thought-through it is, cannot.   A GameChanger prepares.

Works like The Unknown Craftsman, by Soetsu Yanagi informed Hoffman’s education.   Yanagi’s words, though originally written in another language about artisans from a different culture, described a world familiar to her, one in which everyday objects and materials become sources of what Yanagi calls “calm and friendly beauty.”

Having spent her professional life in a world of zero-tolerance manufacturing and super-repeatable processes, Hoffman has created a brand where the production process, by design, yields unexpected results, where “flaws” are in fact an artifact of the human touch on the material, and are embraced as part of the product’s charm.

Mona Hoffman is the GameChanger of the Month because she interacts with the familiar in a way that makes it new and remarkable.   This is the alchemy of improvisation.  With its artful line of lamps, Rough Edges Design literally turns heavy material into objects of light.  And if that ain’t changin’ the game, we don’t know what is.

RoughEdgesLamps

Creativity in Business Conference – Oct. 4, Washington D.C.

Friday, August 14th, 2009

If you are in the D.C. area, and are interested in learning how to apply the GameChangers principles and other techniques for fostering creativity in the workplace, you’ll want to check out the Creativity in Business Conference.  It is being organized by our friend, Michelle James, and her Center for Creative Emergence.  I’m conducting a GameChangers session there, and moderating the plenary panel discussion, which will be all about improvisation in business.

CC1

Michelle has been teaching the principles of improvisation in business for a number of years.  She has assembled a stellar line-up of presenters who are aligned in the belief that creativity is the secret to a rich and satisfying working life, and to the necessary transformation of American business.  The Industrial Age models won’t cut the mustard in a Networked Economy.

I’m hoping to learn at least as much as I teach.

No sector needs more applied creativity and innovation than the federal government.  Obama and the Executive Branch can’t do it alone.   Today, through the lens of the health care debate, it’s easy to see the divide between the fearmongers clinging to a status quo in which insurance companies and big pharma control the U.S. healthcare system…and the champions of change who understand that we cannot continue to go down a path that puts so many barriers between health care providers and patients.

When the providers themselves want reform, you know something is screwy with the current system.  Yet so many people are afraid of change.  Of the unknown.  Here’s the insight for those people:  In resisting change and clinging to the past, you are guaranteeing your own irrelevance.

This is where creativity plays such a huge role in productive change.  Creativity is all about stepping confidently into the unknown, of facing the blank canvas of the future with the skill and preparation to turn it into a remarkable confluence of art and commerce.  It means confronting one’s fears instead of withdrawing from them.

If the objective (as in this instance) is better health care for more Americans, we have unlimited opportunities to make moves in that direction.  But we’re only going to make the moves when we realize that the process can be its own reward, and that in the process, we will discover the options and opportunities that will never come our way when we are ruled by our fear and frozen by our uncertainty.

Make your move, D.C.!  Sign up today!  (before Aug. 31, you get a nice discount)  See you there!