Posts Tagged ‘Mick Napier’

What is Leadership?

Tuesday, September 27th, 2011

Last week, Forbes ran a column by Glenn Llopis that poses the question, ‘Is Leadership Irrelevant?’  The unwritten follow-up question probed though not fully answered in Llopis column, is, ‘If leadership is irrelevant, what can take its place?’  This is an issue that comes up all the time in conversations with executives. People understand that their model of leadership is broken, yet they don’t really know what can take its place.

'A Captain of Industry' by Graham McKean

'A Captain of Industry' by Graham McKean

I don’t think it’s a matter of anything ‘taking leadership’s place.’ What are we going to do, remove the word from the dictionary? Are we all going to wait around for someone else to make the first move? (Oh wait, that’s what happens now.) What leaders can do is adapt to a business environment that is different than the one that shaped the textbook definitions of leadership. This environment moves faster, with more, and more fleeting, opportunities for a generation of restless, tech-savvy players entering the global workforce. To prosper in this environment, leaders and the companies under their guidance must adapt. This is not a one-time only thing, adaptation is not a new program that that can be taken off a shelf and ‘acquired.’ It’s a way of life.

We call this new model of leadership Flexible Vision. Naturally it is informed by the principles of improvisation, among them:

Take care of yourself first. This is a phrase popularized by Chicago improvisation master, Mick Napier. It doesn’t mean be selfish, as in ‘get your golden parachute packed, and don’t worry about where the plane is going because you’re jumping off before it gets there.’  Not that. It means come prepared. Have a take. Be someone. Stand for something. Rock your style. What your style is doesn’t matter nearly as much as whether or not you rock it.

Begin with listening. How can you contribute to the conversation if you don’t know what the conversation is about?

Follow the follower. This is a Viola Spolin concept. The narrative was going on before you entered the scene, and it will continue after you’re gone. Don’t ‘try to make things happen.’ Connect with what’s already happening.

Let go of status. In the old leadership models, status followed a person from scene to scene. If you were the CEO that was your role, and you played it in every scene you were in. This model forced a lot of managers into a mode of pretending to know more than they actually did, to feign authority in subjects with which they were not familiar, just to preserve their status. These ‘false narratives’ are a big inefficiency in any organization clinging to old leadership models. Improvisers, by contrast, change roles and status freely from scene to scene. Though your title is ‘The CEO,’ your roles can be ‘Student,’  ‘Fearless Explorer,”Arbitrator,’ ‘Cheerleader,’ etc. Adaptive leaders adjust their role and status to fit the scene, not the other way around. And the higher a person’s rank in the company (however that is gauged), the more adaptive that person can be, because the range of roles he or she can play is wider than that of a lower-ranked person, e.g. a new employee.

Give gifts. This is the phrase improvisers use for supporting one’s scene and one’s fellow players. In improvisation, giving gifts is the most productive move there is. Those who do it most consistently? Those are our leaders.

'Made for Each Other' - Graham McKean

'Made for Each Other' by Graham McKean

Vaillancourt’s List 5.0

Monday, January 10th, 2011

Vaillancourt1The extraordinary improviser, Paul Vaillancourt, gave me a list of sayings that have been compiled and passed around the improv theater community over the years. The great teachers Mick Napier and Del Close get some of the credit, as do Viola “The Godmother” Spolin and ImprovWorks’ Sue “Pond” Walden, though the exact origins of most of these sayings would be pretty hard to trace. What’s clear to anyone who explores improvisation is that the the meaning behind the sayings originates from the same place that accounts for such profound ideas as jazz, the Dao De Jing, Johnny Appleseed and Pixar Animation.  Here is the fifth in a series (quotes in bold):

Play against cliches. First, play with the cliches of your business.  You all know what they are.  Name them.  Call them out.  Have some fun with them.   And then go against them.  There is a lot of movement in playing against cliches.  Just doing this one thing can transform your scene into something delightful.

Think of the environment as a six-sided sphere, of which the audience is a part. What a brilliant way to determine your marcomm budget!  It’s 1/6 of your total operating budget.  Done.  Next.

The environment also has an outside and an inside. This is a good way of thinking about how your brand’s environment travels with the communication that represents it in the networked world.  Think of your network as a place.  What is that place like?  Who is walking the halls?  How is it lit?  What kind of art hangs in its offices?  What does it sound like?  All these concepts should be consistent and play off one another in virtual space and in reality. A friendly atmosphere in the office extends to the social graph.  Artfulness will be apparent in reality and in virtual space.  Clutter is as clutter does.  Etc. etc.

You don’t have to try to be funny, laughter will happen just by being human.  Being human is funny enough. A common misconception we battle all the time at GameChangers is that improvisation is all about being funny.  So not true!  Improvisation is about communication, learning, and transformation.  It is only by a quirk of genetic fate—Viola Spolin’s son, Paul Sills, brought all the games Viola had conceived with him when he and Bernie Sahlins co-founded Second City—that we in the U.S. associate improvisation so strongly with comedy.  Comedy is just a sliver of the output improvisation is capabl of generating.   It’s like saying all ice cream Praline Pecan.  Taint so.

Playful, direct, co-developed ideas, informations, and dreams will always be far hipper than one person’s alone. This is just a basic human algorithm.  The best ideas of eight people will always be better than the best ideas of one person.  Spare us your genius, and bring us something else.  Your work ethic.  Your brain.  Your smile.  Your song.  Your sense of smell.  Your experience.  But spare us your genius.  Because, you know…our stuff will always be far hipper than yours alone ; )

Power and Powerlessness

Friday, March 5th, 2010

TheNewHow1This is from a blog post by our friend, Nilofer Merchant, author of the new book The New How: Creating Business Solutions Through Collaborative Strategy:

The challenge with people feeling powerless is this: we don’t see how we can contribute to solve problems. We believe it is “someone else’s” to own rather than something any of us can contribute to. Powerlessness leads to apathy on global issues and disdain on local issues.

Now check out this from Mick Napier’s classic book, Improvise:  Scene from the Inside Out:

Two people…staring at each other and wondering who’s going to make the first move.  Two people being nice to each other and allowing the other to start doing something.  In that short amount of time, two humans have created themselves as powerless…Who has time?  The audience is waiting.  They don’t care about your support.  They care about what you do.  What you do now.

These two statements, made miles and years apart, reflect the timelessness of the concept:  Do something!  Participate!  Add to the conversation!  When you’re just getting started don’t worry about what the solution will be, or where the scene will take you.  No one knows, and your audience doesn’t care.  The most important thing is to bring to the scene whatever you’ve got.

The saying in improvisation is ‘take care of yourself first.’  This is not the same as being selfish.  It is, rather, the recognition that making the first move, even if we are not always the one to make it, is always our responsibility.

Work Your Way to the Bottom

Monday, February 15th, 2010

Thanks to our friend, Nilofer Merchant, founder of Rubicon Consulting in San Francisco and author of the insightful new book, The New How, for fanning this New York Times interview with Vineet Nayar, CEO of HCL Technologies.  HCL is a 54,000-person IT services company based outside Delhi with 2009 revenues of $2.3 billion.

Vineet Nayar Leads With Modesty

Vineet Nayar Leads With Modesty

Nayar’s ‘employees first, customer second’ philosophy aligns with a basic concept of improvisation:  Take care of yourself first.  Mick Napier hits this hard in his book, Improvise:  Scene from the Inside Out.  If you wait for the other people in your scenes to have an idea, to initiate, you’re making yourself powerless, and you leave your scene partners and the audience hanging.  And if the other person in your scene waits on you, you’re lost, and so is the audience.  Nayar’s point is the same:  HCL can only be as good to their customer/audience as its employees are to one another.  These behaviors cannot be separated.  You cannot be one way to your scene partners and another to the audience.  It is all part of the same space-time continuum.  And productive action can only begin with you.

Other quotes by Nayar that are consistent with improvisation, and my notes in italics:

“I did not know where I had to go, and I was projecting as if I knew. I assume that you expect me to know where I am going, and you will respect me for that, and the day I tell you both of us are in the same boat, we would fail. That was a very big learning for me.”  Pretending is not illusion  if it is a step on the path to being.

“If you see your job not as chief strategy officer and the guy who has all the ideas, but rather the guy who is obsessed with enabling employees to create value, I think you will succeed.”  Support, the giving of gifts, is the most powerful tool in the improviser’s repertoire.

“How do I communicate to employees to not look up to me, but to look within, to communicate that I’m one of you, to destroy that hierarchy? So I decided I’m going to go into this big gathering of employees dancing to a very famous Bollywood song. And I can’t dance for nuts, right? I was dancing in the aisles with these employees and making lots of noises. What happened? It completely destroyed the gap.”  When you want to communicate something important, use more than information to do it.

“The failures are far in excess of successes.”  Failure is not defeat if it is a step on the path to understanding.

“I don’t want people who are coming here and teaching me something or teaching the organization something. I don’t want teachers. I want people who are not only charged up because they like it, but because they will learn from this experience. I’m looking for people who see experience as a continuum and not as an end in and of itself.”  Improvisers are not teachers.  We are builders of  environments in which communication, learning and transformation can happen.

IMPORTANT FOOTNOTE!

When we tried linking to the HCL URL with Mozilla Firefox 5.0, we got this message:

HCLFail1

We noted this ‘FAIL’ in the post.  Within minutes of publishing the post, an HCL employee, Aruj Kapoor, wrote to say he was sorry they’d been down, that they’d fixed the bug and the site was restored.  And not only that, he ‘yes-anded’ by asking what specific information we were seeking when the site went down.  Aruj’s awareness of what my experience must’ve been when I hit the dead link–frustration, confusion, puzzlement–led him to offer his support to the scene I’d initiated with HCL. Be sensitive to your environment and it will tell you what you need to know. By yes-anding, Aruj converted a mistake into an opportunity to extend the dialogue between the HCL brand and me.  Nice move.  Every mistake is an opportunity to do something useful.

Vaillancourt’s List 4.0

Tuesday, February 24th, 2009

PaulV2The extraordinary improviser, Paul Vaillancourt, gave me a list of sayings that have been compiled and passed around the improv theater community over the years. The legendary teachers, Mick Napier and Del Close, get some of the credit, though the exact origins of most of these are as hazy as the roots of any folk wisdom. Here is the fourth in a series of sayings from Vallaincourt’s List, with my notes following.  As you go about your business, keep these concepts in play: (more…)

Vaillancourt’s List 3.0

Monday, September 15th, 2008

 height=The extraordinary improviser and improv theater teacher, Paul Vaillancourt, gave me a list of sayings compiled and passed around the improv community over the years. Legendary teachers Mick Napier and Del Close get some of the credit, though the exact origins of most of these are as hazy as the roots of any folk wisdom. Here are a few of the sayings from what I call ‘Vaillancourt’s List’, with my comments following. As you go about your business, keep these concepts in play: (more…)

Vaillancourt’s List 1.0

Friday, March 14th, 2008

Vaillancourt1The extraordinary improviser, Paul Vaillancourt, gave me a list of sayings that have been compiled and passed around the improv theater community over the years. The legendary teachers, Mick Napier and Del Close, get some of the credit, though the exact origins of these are as hazy as the roots of any folk wisdom. Here are a few of the sayings from Vallaincourt’s List, with my extrapolations in italics:

To improvise is to heighten and expand the discoveries in the moment. I call this process leapfrogging. An idea is only as good as our ability to add to it, delve into it, expand on it. Leapfrog it. This is especially true of brand strategies. To the improvisational brand, a strategy is a call for a continuous exploration of the themes and ideas the brand represents. (more…)

How to Kick Ass

Tuesday, February 19th, 2008

One of the beautiful things about improv is its abundance of folk wisdom — sayings and stories handed down over the years from group to group, teacher to teacher, polished and honed in the telling and retelling until they shine with the luster of truth. Periodically I’ll post a few of these priceless gems, and why I think anybody interested in getting deeper into the improvisation of business should take note.

The following list appears in my book, GameChangers. It was handed out at the beginning of a class I took at I. O. West in Los Angeles, by our teacher, Jason Pardo. The list came to Jason by way of improv legend Mick Napier, under whom Jason had studied in Chicago. (Napier is Artistic Director of the Annoyance Theater in Chicago and author of Improvise: Scene from the Inside Out. ) The GameChangers translation of each tip appears in italics .

TIPS FOR BEING A KICKASS STUDENT AND POWERFUL PERFORMER

(more…)