Posts Tagged ‘Initiations’

The Brown M&Ms Game

Saturday, July 30th, 2011

EddieVanHalenM&M1Van Halen famously had an item in their concert contracts that required brown M&Ms removed from the rest of the M&Ms in their dressing room and backstage.  “No brown M&Ms’ has been often re-interpreted by pop psychology as narcissistic indulgence or obsessive control. It is remembered as a demand associated with rockstar vanity.

In reality, it was no such thing.

In reality, as David Lee Roth describes in his 1998 autobiography Crazy from the Heat (first edition paperback selling  for $123.41 on Amazon?!), and Ira Glass documented in a story that first aired July 24, 2009, on This American Life, the fine print about the M&Ms was a game designed by Van Halen  to make sure every part of its contract was read and observed by the local promoter and crew, especially the details of stage and stadium safety. Early in the stadium concert era of the 1970s, there was a lot of variance in stadium electrical systems and construction, and the supergroup, who traveled with 9 semi-trailers of equipment, wanted to make certain their concerns about safety were addressed with the same focus and attention to detail that goes into separating the brown M&Ms from the rest.

In the words of Jeff Bartsch on Editmentor.com:

“If the band rolled up to the next venue and found brown M&Ms in the backstage candy bowl, they immediately demanded a full line-item review of the entire rider contract.  Eddie Van Halen specifically buried the M&M Clause, because concert promoters who don’t pay attention to one part of a contract usually don’t pay attention to the rest of it, and resulting technical issues could be disastrous, even deadly.”

In a 2010 Fast Company article, the Heath Bros. describe the brown M&Ms as a ‘canary in a coal mine.’ They interpret it as a kind of red flag used by David Lee Roth to catch careless oversights of details in their contract.

We see it as a game.

The brown M&Ms were the anomaly that defined a game, a game whose objective was to eliminate brown M&Ms, and whose result was safety.

Note that there’s a big difference between the objective of a game and the results achieved by playing it! For example, the objective of chess is to checkmate the opponent’s king. The results of playing it are strategies and counter-strategies, study, focus and the testing and extension of one’s abilities.

A canary in a coal mine doesn’t really define a game, because the results are, for the most part, binary. The canary lives, or the canary dies. The canary in the coal mine tests only one thing—the presence of lethal gas. No fresh dialogue results from it, no unexpected discoveries, the processes following either outcome have already been scripted. The Heaths’ analogy is weak, because a productive game like ‘Brown M&Ms’ has a nearly infinite number of possible outcomes.

Variations of this game can work for any team involved in QA, Safety, Compliance, Supply Chain, Facilities Management, Engineering, etc., where there’s little or no tolerance for error. It’s not a game you can play too often. Played too often, your ‘brown M&Ms’ will no longer be an anomaly, and the game will lose its bite.

The advantage of playing a game like this is that it brings every imaginable detail into play, not just those you and your legal team can stipulate in a contract or manual. When you call attention to the ‘brown M&Ms,’ you initiate a dialogue about the details of your working relationship that holds far more possibilities for problem-solving in real time than the necessary, but inevitably frozen-in-time terms of a contract.

Three Moves (You Can Make Right Now to Change the Game)

Friday, June 26th, 2009

1.  Initiate a scene without having an outcome in mind We get so locked into our goals that we seldom enter a business scene for which we don’t have an outcome already scripted in our minds.  From an interview we want the job.  From a sales scene we want the sale.  From a scene with the boss we want the promotion.

There are two issues with focusing exclusively on our goals.  The first is that the people with whom we share our scenes usually have different goals from ours.   The interviewer’s goal is different from the interviewee’s.  A customer is not interested in helping the salesperson meet a sales quota.  A jealous boss might have the goal of turning an up-and-comer into a down-and-outer.  It’s been known to happen.  Focusing only on our desired outcomes can result in a tug-of-war for control of a scene, severely limiting the scene’s progress and potential.  Not good.

The second, and bigger, issue with being exclusively goal-oriented in our scenes, is that we diminish our potential for breakthrough moves.  Breakthroughs reveal unexpected avenues for productivity.  Breakthroughs can only happen if we are willing to let go of our expectations about what a scene needs to achieve.   And what is a goal but an expectation for a scene? (more…)

Strong Initiation, Weak Initiation

Sunday, October 21st, 2007

Initiations are the first significant actions taken by the players in a scene. A strong initiation defines the game being played, establishes the identities of the players, and informs the rest of the scene. It instantly alerts the audience to the scene’s intentions. A weak initiation, by contrast, lacks definition and energy, and leaves the audience disoriented and disengaged.

I once saw Sara Gee and Dave Hill of the great improv group King Ten perform a scene at the I. O. West theater in Los Angeles that began with Gee applying (make-believe) makeup to Hill’s face. After a couple of beats, Hill stood and announced, “I…am…a detective!” Their initiation launched a hilarious character that defined the rest of the show’s hilarious performance. A detective. And not just any detective. A detective in makeup. A theatrical detective. An Inspector Clouseau type character. For the next 45 minutes, all Hill had to do to get a big laugh from the audience was repeat the line, “I am a detective.”
King Ten 1The great King Ten. Sara Gee is far right; Dave Hill is third from right.

As always, there are parallels in business. Frank Wells, who had just become president of The Walt Disney Company, introduced himself to 3,000 Disney employees by rappelling down from the rafters of a movie sound stage in full mountain climbing regalia. Steve Jobs’ introductions of new Apple products are always strong initations that launch the performance of those products in the marketplace. Jobs’ energy, enthusiasm and theatricality resonate for a long time with media and customer audiences alike.

Steve Jobs 1Strong Initiation

Michael Wolfson, founder of the web development company Rocket Fuel, once began a meeting about streaming concerts on the internet by having everyone in the meeting recall the first live concert they attended. This was a beautiful initiation that very naturally generated energy and enthusiasm. And it was an ingenious way for all 15 of us in the scene, many of whom were together for the first time, to get to know one another in a way that really meant something. Way better than the name/title/responsibility introductions that are typical of such scenes.

Wolfson 2Wolfson

I generally avoid the subject of sports in GameChangers because it confuses the definition of ‘game’. In the book chapter on Initiations, I do, however, tell one sports story, about a football game between Notre Dame and USC in 1977, in which Notre Dame — to the complete surprise of the opposition, the media, and the fans in the stands — entered the stadium wearing green jerseys instead of their traditional blue. The emotional lift it gave the Fighting Irish and the crowd set the tone for a resounding Notre Dame victory that day.

Yesterday, 30 years later, Notre Dame wore green jerseys again in a game against USC. This time, though, it came as no surprise to anyone, because Notre Dame had announced in July that they were going to do it. Assuming that Notre Dame’s objective in the scene was to win the game (versus selling lots of throwback jerseys to their fans between July and October, let’s say) this was a weak initiation. It didn’t surprise anyone, generated no energy, no lift, and gave no new information to the audience. Perhaps predictably, Notre Dame got trounced by the Trojans, 38-0.

Green Jersey 1Weak Initiation

A strong initiation has an element of surprise to it. The audience should not see it coming. It should lend a sense of anticipation, not predictability, to your presentation. For these reasons, in most business scenarios I advocate not previewing your agenda. Telling your audience what to expect does not constitute a strong initiation, and yet how many business meetings begin this way? If your audience can see what’s coming, if you lose the element of surprise, you are ignoring an essential fundamental of improvisation.

One other business lesson inherent in yesterday’s game. No amount of improvisation can help you if you don’t have a competitive product. In 1977, Notre Dame had Joe Montana in one of those green jerseys. Yesterday, it was the Trojans who had the horses. The Irish could have initiated the scene by flying onto the field from a green blimp on shamrock-shaped parachutes. It would not have made a bit of difference.