Posts Tagged ‘GameChangers’

GameChanger of the Month – September, 2009

Thursday, October 8th, 2009

LittleFenway2In 2001, on the 8-acre homestead near Jericho, Vermont, where he and his family live, Patrick M. O’Connor, fan of the Boston Red Sox baseball team, IBM employee, GameChanger, built a wiffle ball field that’s a replica of Fenway Park in Boston.  He called it Little Fenway.

Act on environment, and environment will act on you.  Patrick O’Connor acted on his environment by building a place that expressed his appreciation of a game, a team, a place.  It was an invitation for friends and family to gather.  That environment has, in turn, acted on many, many others, and moved them to take action.  Since its construction, wiffle ball tournaments held at Little Fenway have raised $717,800 for charity, including $215,000 raised for the Travis Roy Foundation in a tournament in August of this year.

The game is wiffle ball.  The change is that, thanks to Patrick M. O’Connor, now you can play it in Fenway.  The result, which could not have been predicted,  is awesome.LittleFenway3

The Buck Starts Here

Thursday, October 8th, 2009

The energy generated by the Creativity in Business Conference in Washington D.C. on Oct. 4 was, and continues to be, exhilarating. The conference was populated by people who are inquisitive, open to learning, and restless about solving problems of all kinds.  It almost doesn’t matter what the problem is, if there’s a problem, these folks are interested in contributing to its solution.

CIBC_MichelleJames1I got to the location of the conference, Boston University’s Center for Digital Imaging Arts in Georgetown, at about 10:30 Sunday morning, in time to sit in on the last third of Paul Scheele’s session. When I got there, five participants were on stage wearing masks and funny hats and were juxtaposed with one another in interesting ways. I had fun playing catch-up, and trying to figure out what the scene was about. (It was about tapping into the unconscious mind for creative inspiration–and how to hold onto that, both individually and organizationally.)

I attended Dr. Win Wenger’s session on creative problem solving. He gave us a problem-solving exercise my friend Rasul Sha’ir and I did together. What the exercise revealed to Rasul and me is that there is a transition that takes place in your process if you ‘peel open’ a problem via relentless answering of a simple question like “How can I build strategic partnerships for my brand? ” In Dr. Wenger’s exercise, we spent 11 minutes answering the same question non-stop. It works! Rasul and I both experienced a transition in the way we were answering our questions.  Our answers went from obvious and surfacey to unexpected and insightful.   This occurred, for both of us, between 6 and 7 minutes into the exercise. We went from addressing what was outside of us, what we had little control over, for example the root causes of the problem, to answers that were more about what was within us, what we personally could do to help solve the problem.  The problem is without. The solution is within.

Before the plenary session I visited briefly with Dr. Wenger.   His name tag said “Win Win Win”. It was like getting to sit down with one of Disney’s Nine Old Men of animation, because the dude is a classic. He is so insightful, and has such a strong desire to be of service by helping people solve problems, particularly in the realm of sustainability, it was palpable, and I hope some of it rubbed off on me.

The event’s organizer, Michelle James of the Center for Creative Emergence, and I co-hosted the plenary session, which was attended by a majority of the 150 people at the Conference.  I talked a lot. Maybe I shouldn’t have, but I was feeling it, and I expressed some things pretty well, I think. I reminded the audience that for many people in business, creativity is the enemy. I spoke about what we can do to help make creativity more accessible to individuals and teams who spend most of their time in their left brains.  For one thing, we can point out how a creative move can always be a very short step from the status quo.  It does not have to be a quantum leap or a masterstroke or a gamechanger.

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Those attributes can only be ascribed after the fact, anyway.  Creativity does not have to be outside any box.  It does not have to go barefoot or bring its dog to work or inhabit a workstation lined with toy robots .  Creativity is always present and accessible, and always right next to our self-conscious selves.  As musicians say, there’s always a good note right next to a bad one.

I attended Michael Margolis’ session on authentic storytelling. This is a subject of which I never tire, and it is inspiring to be in a workshop with someone like Michael, who brings a sense of excitement and discovery to the subject. In one of the exercises, Frank Gruber and Jen Consalvo, who have a start-up called ThankfulFor, and I brainstormed ideas for their brand narrative. Not only did we come up with some fresh takes, Jen and I discovered we have a mutual friend in Jim Crosby.  I texted Mr. Jim to that effect, and have since heard that he and Jen reconnected after a couple years of not being in touch.   I’m ThankfulFor that.

Then came the GameChangers Workshop. Here’s what one of the attendees, Jennifer Lee, founder of Artizen Coaching in San Francisco, said about it:

Mike gave some great examples of companies who use improvisation principles to enhance their business success and facilitated exercises to help us embody the learning:

* Companies tend to focus on the successful outcome. They try to re-create the next innovative product/outcome but fail because they really should’ve tried to institutionalize the successful process. The game is the process.
* Mike defines games as engines for exploring the theme of your narrative. They help create focus and discipline and they energize and invite team members to perform. Good games attract the good players.
* He had us play with the improvisation principles directly by inviting us to co-create a message around a random thing. It was amazing to see what our group came up with to market cookware. It was even more fun to get up in front of the room and “perform” it!
* Improvisation asks us to be very present with each other and to look for what we can build on. What a great way to leverage creativity in the workplace.

Thanks, Jenn, thanks Michelle and everyone at the Conference. Even if we didn’t get a chance to meet personally, we are now only a degree away.

Pragmatic Chaos and the Winning Game

Friday, September 25th, 2009

NetFlix1In the Business section of its September 22 edition, the New York Times featured an article by Steve Lohr about a Netflix-sponsored contest with a $1 million prize for the best solution for helping the movie rental service improve its recommendation system (”If you like Movie X, we recommend Movies Y and Z…”)  The article included a number of insights into what we call a Winning Game:

1.  A winning game attracts winning players. By giving participants access to a very sophisticated data set, NetFlix’ contest was designed in a way that attracted highly-skilled programmers from around the worl.   The game itself serves as an organizing mechanism and a magnet for talent.

2.  A winning game invites collaboration.  The winning team, which called itself BellKor’s Pragmatic Chaos (pragmatic chaos–a great description of improvisation!) was composed of scientists, statisticians and coders from half a dozen countries who joined forces in the course of the contest.   By collaborating, they all increased their chances of getting to the prize.  Collaboration begins with communication.  It leads to learning.  It results in transformation.

3.  The performance of the team is more important than the performance of any one player. See #2.

4.  Successful outcomes cannot be scripted ahead of time, they must be improvised.  No one member of the Pragmatic Chaos team had the roadmap to victory before the game began.  It was the collaboration, and their ability to improvise, that guided them to the winning solution.

5.  In a winning game, there are no losers. Only one team got the $1 million prize awarded by Netflix, but there were many winners.  If you improve your performance through participation, you win.  If you make a connection, add to your knowledge, or get a fresh perspective on a problem by virtue of playing the game, you win.  The second place team in the Netflix contest, Opera Solutions, a NY-based data analytics company, not only got a lot of coverage for its brand in the Times article, its CEO, Arnad Gupta, described the $1 million prize as “trivial.”  “We’ve already had a $10 million payoff internally from what we’ve learned,” he said.

6.  A winning game is designed to improve everyone’s performance. Viola Spolin, the godmother of modern improv, distinguished between competition and contest.  A competition, by her definition, is designed to separate winners and losers, and inevitably results in an ego-fueled quest for status, dominance, and control of the narrative.  Because walls go up and knowledge gets hoarded, not shared, competition limits opportunities to collaborate and learn.  A contest, Spolin explained by way of differentiating, is a way of competing with oneself, and of improving the performance of one’s team.  It results in what she called extension.  Participating in a winning game makes you and your team better players than you were before.

The Times article mentions several other games that, like the Netflix contest, are designed to yield productive outcomes for all their players, among them the X-Prize Foundation, and InnoCentive, an online forum for collaborative problem-solving and innovation that launched in 2001 and has attracted the attention and participation of big brands like Eli Lilly Co., Avery, and Procter & Gamble.

Footnote:  The article quotes Michael Schrage, a research fellow at MIT’s Sloan School of Business and one of the most brilliant analysts of business innovation I know.  Schrage and I have corresponded about GameChangers and improvisation in business.  He told me in one email that he was an “improv kid,” from the South Side of Chicago, the same neighborhood where Viola Spolin lived and worked.  When he was in high school he built props for Second City shows.  “I cried when Del died,” he wrote.  And if you truly know improvisation, you know what Schrage means by that.

For sure, the game is changing.  And improvisers, in all walks of work and life, are the ones who are changing it.

HuffPost Gets on Board

Friday, August 14th, 2009

Headline from today’s Huffington Post:

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L.A. Times, Business Section, June 1, 2009

Tuesday, June 2nd, 2009

A chaos of information seeking the cosmos of a brand.  That’s GameChangers.  And to some extent, it’s every brand operating in the Networked World.

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SXSW #8 – ENERGY

Sunday, March 22nd, 2009

To me, the most impressive thing about SXSW Interactive is the energy that radiates.  Generally, the people attending this conference are focused, smart, creative and optimistic.   They pose important questions and play the kinds of productive games that result in communication, learning and transformation.  They dream, then do, and they are unfazed by failure.  I have been part of this conversation, this tribe, since TRON.  While I don’t know too many people here, or travel dozens deep like some of the bigger players, I feel very welcomed, and grateful for all the support GameChangers received during my four days in Austin, from too many people to mention.   I hope all our paths cross again someday, and given the affordances of the Networked World, it is quite likely that they will.

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SXSW #2 – BOOK READING

Sunday, March 22nd, 2009

The grapes of Austin and SXSW Interactive have fermented into the wine of memory.  As I sip it, here are a few of the many flavors that emerge:

My book reading on Friday at 2:30 PM is the first official event of  SXSW Interactive, which is like playing in the jayvee game before the varsity takes the floor.  I play a good game, though.  At the start of my session, there are maybe a hundred people in the audience, including Brian Murphy, who is the first person I introduced to the concept of improvisation in business, six years ago.  More people arrive during the reading, including my friend Lin Su, who works in Search Experience for Yahoo.  The audience is with me.  I sell ten books afterward, not bad.  Ray Nichols from New Orleans, whose business card introduces him as a ‘Gonzo Volunteer’ says he’s going to invite me to conduct GameChangers workshops for re-developers there.   I hope this happens, it will be an honor.  For the rest of the conference, three or four people a day come up to me and strike up conversations about GameChangers.  One, Michael Moss, a video producer from Atlanta, greets me with, “It’s Mr. Yes-And!”

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GameChanger of the Month – January 2009

Thursday, February 5th, 2009

PFNC1

PFNC stands for ‘Por Fin Nuestra Casa,’ Spanish for ‘Finally, a Home of Our Own.”  Founded in 2007 by Brian McCarthy, Pablo Nava and Mackenzie Bishop, the for-profit company converts used shipping containers into low-cost housing for poor families in Juarez Cuidad and other Mexican border communities.  Each PFNC unit costs around $10,000 US. (more…)

Convergence

Saturday, December 13th, 2008

Last night (Tuesday) at the USC President’s Dinner, we sat next to the director of the USC School of Journalism and got into a discussion about the need (we agreed) for journalism students to improvise their approach to their careers because–well, they really have no other choice. Journalism as it used to be is over. Journalism as it will be defined in the future is just beginning. The end of one story is always the beginning of another. By the end of dinner, it was clear that this conversation will continue soon and will probably come to include those USC students next semester.

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Today (Wednesday) at breakfast, we sat in Manhattan Beach with two guys named Rick, one from L.A., one from Chicago, and mapped out how the movie studios can change the game with distributed production models made possible by a new broadband network called Darkstrand that comes online in January and can move data at 40 gigabytes per second. Darkstrand is the newly-privatized network that until now has been the exclusive domain of the Defense Dept. and university research scientists. See, the two Ricks were literally describing how to turn swords into plowshares. Or Disney shares anyway.
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Today, we hung out in a garage in East L.A. with a friend of ours from Florida, a Taiwanese-American entrepreneur living in Santa Monica and two mechanics from Colombia flown in by our Florida friend to install an Italian-made hydrogen fuel conversion system called JiffyGas in a car originally manufactured in Japan. All the players in the scene had connected with one another via Google. Later this week, the friend from Florida and the two Colombians will do a JiffyGas conversion on a test car for NASA.

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Before the end of the day we introduced the friend from Florida to an acquaintance from Denver who is a partner in iCAST, which creates jobs for impoverished communities in the U.S. and abroad. Next week, our Florida friend will talk to iCAST about how to build a jobs-creation scene with gasoline-to-hydrogen conversions as the game.

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And now here you are. Welcome. Feel free to connect and play along.

Serious Games

Tuesday, September 9th, 2008

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One of my favorite metaphors for the Networked World comes from a source I can’t attribute. I believe I came across it in Wired Magazine in the late 1990s. In the article, the writer cited a sci-fi story that describes a future in which game kiosks have been installed on busy street corners. The kiosks alert passersby when there’s some kind of rotten thing happening to the human organism — a famine, a war, a currency devaluation, a water shortage, etc. When the alert is issued, pedestrians take to the kiosks and play a massively multplayer game designed so that the playing generates whatever kind of energy or economies are needed to correct the imbalance in the world. (more…)