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	<title>GameChangers &#187; Dogma</title>
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	<description>Improvisation for Business in the Networked World</description>
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		<title>Is Your Outfit like Prince Harry&#8217;s?</title>
		<link>http://www.gamechangers.com/index.html/archives/2581</link>
		<comments>http://www.gamechangers.com/index.html/archives/2581#comments</comments>
		<pubDate>Tue, 28 Jun 2011 00:58:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Character]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Issues]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Movement]]></category>
		<category><![CDATA[Narrative]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[Dogma]]></category>
		<category><![CDATA[Epaulets]]></category>
		<category><![CDATA[Heraldry]]></category>
		<category><![CDATA[Improvisation]]></category>
		<category><![CDATA[Institutional Memory]]></category>
		<category><![CDATA[Irish Guard]]></category>
		<category><![CDATA[Openness]]></category>
		<category><![CDATA[Outfit]]></category>
		<category><![CDATA[Pippa Middleton]]></category>
		<category><![CDATA[Prince Harry]]></category>
		<category><![CDATA[Royal Wedding]]></category>
		<category><![CDATA[Scripting]]></category>
		<category><![CDATA[senses]]></category>
		<category><![CDATA[Touch]]></category>
		<category><![CDATA[Voice]]></category>

		<guid isPermaLink="false">http://www.gamechangers.com/index.html/?p=2581</guid>
		<description><![CDATA[As a former drum major for the Jasper (Indiana) High School Marching Wildcats, and a former member of Notre Dame&#8217;s famed Irish Guard, I am a more-than-casual observer of ceremonial garb. Been there. Wore that. It was impossible to avoid images from the recent Brit Royal Wedding, and with my background, it was hard to [...]]]></description>
			<content:encoded><![CDATA[<p>As a former drum major for the Jasper (Indiana) High School Marching Wildcats, and a former member of Notre Dame&#8217;s famed <a href="http://www.youtube.com/watch?v=Mrr9d2Gh-EI&amp;feature=player_embedded" target="_blank">Irish Guard</a>, I am a more-than-casual observer of ceremonial garb. Been there. Wore that. It was impossible to avoid images from the recent Brit Royal Wedding, and with my background, it was hard to ignore <a href="http://www.paralumun.com/harry.htm" target="_blank">Prince Harry&#8217;s</a> deal that day. There haven&#8217;t been so many knots and braids in one outfit since the Throne kept a hangman on the payroll. Check it:<img class="aligncenter size-medium wp-image-2582" title="PrinceHarryOutfit1" src="http://www.gamechangers.com/index.html/wp-content/uploads/2011/06/PrinceHarryOutfit1-300x187.jpg" alt="PrinceHarryOutfit1" width="358" height="223" />We are always looking for metaphors that convey the value of improvisation in business, and this is a biggie, because Prince Harry&#8217;s outfit is the exact opposite of improvisation. It is the result of centuries of scripting, hierarchical thinking and deeply coded institutional memory. And it prompts a good question: In what ways do yours and your organization&#8217;s communication practices resemble Prince Harry&#8217;s outfit? (And what are you going to do about it?)</p>
<p>Are your epaulets&#8211;whatever you &#8216;carry on your shoulders&#8217;&#8211;tied so heavily to obligations that it causes you to bend over in your carriage with eyes down instead of keeping your spine straight, and your vision up the road? Look at those braids and ropes latticed into Harry&#8217;s epaulets! They used to pay Houdini big money to escape from messes like like that.</p>
<p>What kind of collar do you wear? Is it stiff and tight like Harry&#8217;s ? Does it restrict your range to the &#8216;Voice of the Monarchy&#8217; that His Hankness has been taught to repeat? Or is it loose and open, so that your voice can express all the colors and range of the voice of an opera star like <a href="http://www.juandiegoflorez.com/" target="_blank">Juan Diego Flórez</a>?</p>
<p>Does your outfit sport <a href="http://www.gwpda.org/medals/britmedl/britain.html" target="_blank">ribbons and medals</a> that require a degree in Heraldry to interpret? Or do you walk into scenarios unadorned, prepared to adapt to whatever best suits the situation and the problem at hand?</p>
<p>And speaking of hand&#8230;does your outfit give everything and everyone the white glove treatment&#8211;no dirt, and no skin except for a penny-sized patch in the fat of your palm? Or is your sense of touch free to achieve its full potential? In a digitally-mediated world, touch is a hugely appreciated experience.</p>
<p>If you put a lid on your outfit, do you do it in an old-school marching band style like the unfortunate Harry, who presumably had no choice in the matter? Or do you make it a lid that people might actually choose to wear themselves? Can you imagine a non-Halloween event where you&#8217;d want to wear a lid like Harry&#8217;s?</p>
<p>Now..in contrast with the Best Man&#8217;s outfit, take a look at what Pippa Middleton, the Maid of Honor, is wearing:<img class="aligncenter size-medium wp-image-2585" title="HarryPippa1" src="http://www.gamechangers.com/index.html/wp-content/uploads/2011/06/HarryPippa1-300x199.jpg" alt="HarryPippa1" width="393" height="260" /></p>
<p>Everything about Pippa&#8217;s outfit contrasts with Hank&#8217;s. It is open, subtle, simple, and elegant. For such a momentous occasion, it is surprisingly casual. Most of all, what comes through is the personality of the wearer. There&#8217;s nothing in its design to distract us from her Pippa-ness, which is downright lovely, even the tension around her mouth, which says she&#8217;s putting up with the pomp, maybe she&#8217;s even amused by it, but she&#8217;s not reveling in it.</p>
<p>Who&#8217;s playing a role and who is showing character?  Who is trapped in the past and who is living in the moment? Who is free to move, and who is tied down by an institution? Who&#8217;s going to look good in shoes or barefoot? Who could go for a swim without drowning? Whose attire wouldn&#8217;t damage you physically you if you slow dance together?</p>
<p>Improvisation results in an outfit like Pippa&#8217;s, one that best suits the occasion, and shows you in your best light.  A totally-scripted outfit like Harry&#8217;s sits around in the closet, waiting for an occasion to suit it. That&#8217;s a lot of overhead. Unless you&#8217;re His Royal Highness Prince Henry of Wales, you probably can&#8217;t carry it. And even if you can, why would you want to?</p>
<div id="attachment_2587" class="wp-caption aligncenter" style="width: 310px"><img class="size-medium wp-image-2587" title="BoniferIrishGuard1" src="http://www.gamechangers.com/index.html/wp-content/uploads/2011/06/BoniferIrishGuard1-300x281.jpg" alt="It was like this, see..." width="300" height="281" /><p class="wp-caption-text">It was like this, see...</p></div>
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		<title>Kroyering</title>
		<link>http://www.gamechangers.com/index.html/archives/2266</link>
		<comments>http://www.gamechangers.com/index.html/archives/2266#comments</comments>
		<pubDate>Tue, 30 Nov 2010 15:44:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Character]]></category>
		<category><![CDATA[Creativity]]></category>
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		<category><![CDATA[Bill Kroyer]]></category>
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		<category><![CDATA[Flexibility]]></category>
		<category><![CDATA[Heart]]></category>
		<category><![CDATA[InvisibleWork]]></category>
		<category><![CDATA[Kristen Parrinello]]></category>
		<category><![CDATA[Kroyering]]></category>
		<category><![CDATA[Problem Solving]]></category>
		<category><![CDATA[Process]]></category>
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		<category><![CDATA[UC-Irvine MBA]]></category>

		<guid isPermaLink="false">http://www.gamechangers.com/index.html/?p=2266</guid>
		<description><![CDATA[Our friend, @InvisibleWork a graduate of the U.S. Naval Academy and UC-Irvine&#8217;s MBA school, tweeted last week to ask my definition of creativity.  I responded:  &#8220;the systematic elimination of everything not conducive to creativity.&#8221;
She tweeted back: &#8220;&#60;= like this; like going through the process from the other end.&#8221;
The animation director Bill Kroyer taught me this [...]]]></description>
			<content:encoded><![CDATA[<p>Our friend, <a href="http://twitter.com/InvisibleWork" target="_blank">@InvisibleWork</a> a graduate of the U.S. Naval Academy and UC-Irvine&#8217;s MBA school, tweeted last week to ask my definition of creativity.  I responded:  &#8220;the systematic elimination of everything not conducive to creativity.&#8221;</p>
<p>She tweeted back: &#8220;&lt;= like this; like going through the process from the other end.&#8221;</p>
<div id="attachment_2271" class="wp-caption alignleft" style="width: 190px"><img class="size-full wp-image-2271" title="Kroyer2" src="http://www.gamechangers.com/index.html/wp-content/uploads/2010/11/Kroyer2.jpg" alt="Bill Kroyer" width="180" height="219" /><p class="wp-caption-text">Bill Kroyer</p></div>
<p>The animation director <a href="http://ftv.chapman.edu/about/people/bill_kroyer/" target="_blank">Bill Kroyer</a> taught me this game, which I call Kroyering.  It goes like this:<span> </span><em>To solve a problem look 180 degrees away from the problem. </em>If you can define the problem&#8217;s opposite, you will have targeted the problem with just as much accuracy as if you were confronting it head-on.  This &#8216;exploration of opposites&#8217; makes Kroyering a useful process, especially when you need to come up with an original solution, a creative breakthrough.  Why is this a cool tool?  Three reasons:</p>
<p>First, <em>it gets out of creativity&#8217;s way. </em>Like everything that&#8217;s natural in the world, creativity <em>wants to happen</em>.  Left to its own devices,<em> it will happen</em>.  If we clear out what gets in its way, creativity will express itself like a plant will find the sun.<span> </span>As Viola Spolin said, “Act on environment, and environment will act on you.”</p>
<p>Second, because a breakthrough is, by definition, something that didn&#8217;t exist before, <em>it is not really possible to say what creativity is</em>, or what form it will take, until it actually happens.  It <span>is often more </span>efficient to target <em>what creativity is not</em>.  For this reason, Kroyering offers a disciplined and cost-effective path to innovation.<span> </span></p>
<p>Third, Kroyering <em>makes institutional memory a positive force instead of an impediment,</em> as it often is (At Disney, where I worked for many years,  the best way to stop any idea dead in its tracks was to say anything that began with, &#8220;Well, what <em>Walt</em> would have done&#8230;&#8221;  It&#8217;s why John Lasseter left Disney and ended up with Pixar.  Too many people at the time were telling him what Walt would (or wouldn&#8217;t) have done.)  <a href="http://portal.acm.org/citation.cfm?id=1075337" target="_blank">A study by Dusya Vera and Mary Crossan</a> (<em>Organization Science</em>, Vol. 16, May-June 2005, pp. 203-224) reveals that the best problem-solvers in an organization are those with the longest institutional memories, because they are more likely to <em>disregard or subvert institutional memory to solve a problem</em>.<span> </span>In other words, people with long institutional memories are in the best position to see and understand that a system that created a problem cannot be the same one that solves it.  Kroyering helps you identify what you can do differently by getting you out of the attic of your company&#8217;s history and into emptier space, where there&#8217;s room to expand your vision.</p>
<p>Here are a few qualities that, in my experience, are not conducive to creativity and can be eliminated from your working environment with help from the Kroyering Game:</p>
<p><em>Randomness; free association; outside-the-box thinking. </em><span> </span>Creativity craves <a href="http://www.unstructuredventures.com/" target="_blank">intent, specificity and structure</a>.<span> </span>Don’t try to get outside the box.<span> </span>Quantum physics tells us that there’s <a href="http://en.wikipedia.org/wiki/Particle_in_a_box" target="_blank">unlimited energy stored inside whatever box we’re in</a>.<span> </span>Or…get yourself inside a different box!</p>
<p><em>Rigidity, dogma.</em> <span> </span>Whatever creativity is, it’s the opposite of frozen, stuck in place, or with one unyielding position.</p>
<p><em>Aggression, destruction, violence. </em>The harder you look for it, the harder it is to find.  The next new thing has to be teased and seduced from wherever it&#8217;s hiding.  Creativity does not send out invitations, but if we throw a party, Creativity is almost sure to come.  Creativity can&#8217;t resist a good party.  Just know that when the fighting starts, and well before the cops arrive, Creativity will be outta there.</p>
<p><em>Divergence. </em> It is not the separating but <a href="http://www.cnvrgnc.com/cnvrgnc-culture/" target="_blank">the joining of ideas and people </a>that results in innovation.</p>
<p><em>Dignity, manners. </em><span> </span>Creativity is <a href="http://theoatmeal.com/blog" target="_blank">impudent</a>.<span> </span><span> </span>It can be wildly messy.<span> </span>It&#8217;s like the weather that way.  Dress appropriately.</p>
<p><em>Hollowness, heartlessness, lifelessness, cold bloodedness.</em> <a href="http://www.youtube.com/watch?v=F1ILPl5FQaM" target="_blank">Sssss. </a></p>
<p>Eliminating these and other ‘non-conducive’ elements from your environment will help your creativity flow.  When you&#8217;re stuck for an idea, your process bogs down, or you can&#8217;t seem to get to the heart of a problem, try Kroyering.</p>
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		<title>Housecleaning</title>
		<link>http://www.gamechangers.com/index.html/archives/684</link>
		<comments>http://www.gamechangers.com/index.html/archives/684#comments</comments>
		<pubDate>Mon, 02 Mar 2009 00:13:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Emotion]]></category>
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		<category><![CDATA[Networked World]]></category>
		<category><![CDATA[Authority]]></category>
		<category><![CDATA[Boss]]></category>
		<category><![CDATA[Cosmetic transactions]]></category>
		<category><![CDATA[Decider]]></category>
		<category><![CDATA[Dogma]]></category>
		<category><![CDATA[Emotional transactions]]></category>
		<category><![CDATA[Faith]]></category>
		<category><![CDATA[Flexibility]]></category>
		<category><![CDATA[Housecleaning]]></category>
		<category><![CDATA[Keep]]></category>
		<category><![CDATA[Outcomes]]></category>
		<category><![CDATA[Possessions]]></category>
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		<guid isPermaLink="false">http://www.gamechangers.com/index.html/?p=684</guid>
		<description><![CDATA[As the toxic cloud of the Bush-Cheney era in America begins to lift, we are beginning to see the scope of the mess they&#8217;ve left us in.  The boys from Delta House have been partying hard for eight years, and now we&#8217;re supposed to move in and live here like nothing has happened?   The [...]]]></description>
			<content:encoded><![CDATA[<p>As the toxic cloud of the Bush-Cheney era in America begins to lift, we are beginning to see the scope of the mess they&#8217;ve left us in.  The boys from Delta House have been partying hard for eight years, and now we&#8217;re supposed to move in and live here like nothing has happened?   The party is over the the place is a disaster.  The trees are filled with underwear!   The toilets have exploded!   And nobody&#8217;s laughing, because it&#8217;s real, and it&#8217;s on us to clean it up.</p>
<p style="text-align: center"><img src="http://www.gamechangers.com/index.html/wp-content/uploads/2009/03/animalhouse3.jpg" alt="AnimalHouse3" height="272" width="470" /></p>
<p>Some of the clean-up work is so vast in scope, the banking industry shitstorm that shows so sign of abating , for example, or our crippling dependence on fossil fuels, that nothing short of a federal government strategy can begin to dig us out of it.</p>
<p>Every one of us, however, can find ways to support the clean-up work on a personal and practical level.  Cleaning house presents us with opportunities.   A chance to evaluate inventory, and eliminate waste.  It can be the impetus for a much-needed remodeling.</p>
<p>Here&#8217;s a GameChangers checklist for what to <strong>Toss </strong>and what to <strong>Keep</strong> as we clean up and remodel an economy that has been Skulled and Boned into the pathetic shape it&#8217;s in today:<span id="more-684"></span></p>
<p><strong>TOSS:</strong>  <em>Status games</em>.  Business meetings and processes that are all about establishing who&#8217;s boss, who&#8217;s the Decider, about who has the last word or about stroking someone&#8217;s ego, should be sent to the dumpster.</p>
<p><strong>KEEP: </strong> <em>Teamwork</em>.  Meetings and processes that focus on ideas and objectives, in which players support one another and seek agreement instead of dominance, are needed across the business spectrum to rebuild this mess.</p>
<p><strong>TOSS:   </strong><em>Cosmetic transactions</em>.  When money is made by slicing up and repackaging debt without anything tangible getting produced in the process, the product is bad meat that would make even Bluto Blutarsky sick to eat it.  Get rid of the notion that manipulating data is a contribution to your community.  It&#8217;s not.</p>
<p><strong>KEEP:  </strong><em>Emotional transactions.</em>   Transactions that connect data to meaningful, emotionally resonant activity like education, energy independence, health care, or even getting people to sing or laugh, belong back up on the mantle.</p>
<p><strong>TOSS:  </strong><em>Excess Consumption</em>.  Having something may be a symbol of achievement, but it is no achievement.  Lots of people have things they did not earn.  Lots of people take more than they need.  Lots of people eat too much.   It&#8217;s time to take our focus elsewhere.</p>
<p><strong>KEEP:  </strong><em>Production</em>.  What one builds with what one has is a far better measurement of achievement than what one has.  What you build, not what you own, is how you make your mark in this new world.</p>
<p><strong>TOSS:  </strong><em>Specific outcomes</em>.  Locking into a specific outcome for a process will deny you and your team all the possibilities afforded by the endless matrices of the Networked World.  Burn your expectations and assumptions before they burn you.</p>
<p><strong>KEEP: </strong> <em>Predictable results.</em>  Business success demands a reliable, consistent performance in the marketplace, just as it always has.  the difference is that brands built for the new economy <a href="http://venturephenomeproject.com/" target="_blank">will focus on getting results</a>, not outcomes.  Focusing on results instead of outcomes gives you and your brand exponentially more opportunities for success.</p>
<p><strong>TOSS:  </strong><em>Preaching</em>.  This housecleaning exposes the crooked preachers, biased pundits and smiling Ponzi schemers of the world.  Their word is not gospel, and the gospel is not their word.  Word.</p>
<p><strong>KEEP:  </strong><em>Conversation</em>.  Conversations, especially with people who see a situation from a different perspective than our own, result in the kinds of new ideas it will take to fix the new problems we face together.  <a href="http://www.conversationagent.com/" target="_blank">From juicy conversations, juicy possibilities flow</a>.</p>
<p><strong>TOSS:  </strong><em>Rigidity</em>.   How could we have kept it around so long?   It&#8217;s so ugly.  So poorly designed.  So stiff and uncomfortable.  Get rid of it!</p>
<p><strong>KEEP:</strong>  <em>Fluidity</em>.  Ahh.  It fits every situation so perfectly.  It&#8217;s relaxing.  <a href="http://www.unstructuredventures.com/" target="_blank">We&#8217;re so free to move</a>.  Can&#8217;t live without it!</p>
<p><strong>TOSS:</strong>  <em>Scripting</em>.  The script, along with the hoary concept of the scripted brand narrative, ran out of gas with the  &#8216;Weapons of Mass Destruction&#8217; and &#8216;Mission Accomplished&#8217; scenarios scripted by the Bush-Cheney team.  No script can keep pace with the fast flow of events in the Networked economy.</p>
<p><strong>KEEP: </strong> I<em>mprovisation</em>.  In the Networked economy successful brand strategies don&#8217;t stick to a script, they align with themes.  By inviting players and audience alike to improvise (e.g. act entrepreneurially) on those themes, brands can build a consistently compelling narrative.</p>
<p><strong>TOSS:  </strong><em>Dogma</em>.  Believing that&#8217;s there&#8217;s only one way to look at a situation or solve a problem, or insisting that everyone on your team see the world the way you do, is deadly to the process and eliminates a lot of the potential for solving the problem.</p>
<p><strong>KEEP:  </strong><em>Faith</em>.  Every scene you&#8217;re in has the potential for greatness.  Believe it.  See it.  Live it.</p>
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