Posts Tagged ‘Behavior’
Friday, September 30th, 2011
Laurie Reuttimann came to my attention a couple of years ago when I was looking for gamechangers in the HR field and her blog, Punk Rock HR (tagline: “Teamwork is for suckers.”), snagged my attention. Her stuff was hilarious, honest, and in an envronment that can be obsessed with compliance and normative behaviors, breathtakingly contrarian. She retired Punk Rock HR in June, 2011, and today, goes by the handle of Cynical Girl. 
I could give you a million reasons why Laurie Reuttimann is a gamechanger, I’ll give you one. She understands the difference between business objectives and business outcomes. So often, we muddle the two, and think they are the same thing. They are not.
Laurie’s objective with ‘The Cynical Girl game’ is to,”build a portfolio career. You should build one, too,” she writes in her last Punk Rock HR post.
The outcomes will be things like people changing their own games, finding work, passing her links around, friending and following her online, sharing an occasional smile, and using our newfound cynical outlooks to not automatically buy into the bullshit, especially our own.
Objectives are singular. Outcomes are infinite. Focus on objectives to realize outcomes.
Or don’t. The Cynical Girl doesn’t give a damn. She’s too busy babysitting cats to babysit you.
Tags: Attitude, Behavior, Branding, Compliance, Cynicism, Game, HR, Human Resources, Laurie Reuttimann, Objectives, Outcomes, Positivity, Punk Rock HR, The Cynical Girl
Posted in Branding, Character, Entrepreneurship, Environment, Games | No Comments »
Monday, January 10th, 2011
The extraordinary improviser, Paul Vaillancourt, gave me a list of sayings that have been compiled and passed around the improv theater community over the years. The great teachers Mick Napier and Del Close get some of the credit, as do Viola “The Godmother” Spolin and ImprovWorks’ Sue “Pond” Walden, though the exact origins of most of these sayings would be pretty hard to trace. What’s clear to anyone who explores improvisation is that the the meaning behind the sayings originates from the same place that accounts for such profound ideas as jazz, the Dao De Jing, Johnny Appleseed and Pixar Animation. Here is the fifth in a series (quotes in bold):
Play against cliches. First, play with the cliches of your business. You all know what they are. Name them. Call them out. Have some fun with them. And then go against them. There is a lot of movement in playing against cliches. Just doing this one thing can transform your scene into something delightful.
Think of the environment as a six-sided sphere, of which the audience is a part. What a brilliant way to determine your marcomm budget! It’s 1/6 of your total operating budget. Done. Next.
The environment also has an outside and an inside. This is a good way of thinking about how your brand’s environment travels with the communication that represents it in the networked world. Think of your network as a place. What is that place like? Who is walking the halls? How is it lit? What kind of art hangs in its offices? What does it sound like? All these concepts should be consistent and play off one another in virtual space and in reality. A friendly atmosphere in the office extends to the social graph. Artfulness will be apparent in reality and in virtual space. Clutter is as clutter does. Etc. etc.
You don’t have to try to be funny, laughter will happen just by being human. Being human is funny enough. A common misconception we battle all the time at GameChangers is that improvisation is all about being funny. So not true! Improvisation is about communication, learning, and transformation. It is only by a quirk of genetic fate—Viola Spolin’s son, Paul Sills, brought all the games Viola had conceived with him when he and Bernie Sahlins co-founded Second City—that we in the U.S. associate improvisation so strongly with comedy. Comedy is just a sliver of the output improvisation is capabl of generating. It’s like saying all ice cream Praline Pecan. Taint so.
Playful, direct, co-developed ideas, informations, and dreams will always be far hipper than one person’s alone. This is just a basic human algorithm. The best ideas of eight people will always be better than the best ideas of one person. Spare us your genius, and bring us something else. Your work ethic. Your brain. Your smile. Your song. Your sense of smell. Your experience. But spare us your genius. Because, you know…our stuff will always be far hipper than yours alone ; )
Tags: Additions and Edits, Behavior, brand, culture, Del Close, Gifts, job titles, Mick Napier, Paul Vaillancourt, reputation, Sayings, Scenes, Sue Walden, Vaillancourt's List, Viola Spolin, vision, Wisdom
Posted in Agreement Principle, Coaching, Communication, Education, Environment, Fundamentals, Movement, Networked World | No Comments »
Sunday, November 29th, 2009
I attend a session on Improvisation and Biomimicry conducted by Belina Raffy from the U.K. As if there’s any doubt that improvisation is the most natural thing in the world, consider these points from one of Belina’s slides:
1) Nature creates freedom within structure;
2) Nature recycles everything;
3) Nature rewards cooperation;
4) Nature demands local expertise;
5) Nature curbs excesses from within.
Yet how many organizations and brands attempt to circumvent biology? The new organizational model, as we point out at GameChangers, is more biological than mechanical. Only by embracing what is natural and biological can a networked organization stay in sync and in tune with its environment. Humans, are, after all, biological organisms, and participants in the Ecosystem, Gaia, God’s Plan, The Grand Experiment, or whatever you want to call it. It is our obligation to play along. Thank you Belina!
Tags: Behavior, Bellina Raffey, Biomimicry, Cooperation, Excess, Fundamentals, Improvisation, Issues, Nature, Organizational Model, Rules
Posted in Education, Environment, Fundamentals, Issues, Networked World, Themes, Uncategorized | No Comments »
Tuesday, February 24th, 2009
The extraordinary improviser, Paul Vaillancourt, gave me a list of sayings that have been compiled and passed around the improv theater community over the years. The legendary teachers, Mick Napier and Del Close, get some of the credit, though the exact origins of most of these are as hazy as the roots of any folk wisdom. Here is the fourth in a series of sayings from Vallaincourt’s List, with my notes following. As you go about your business, keep these concepts in play: (more…)
Tags: , Additions and Edits, Behavior, brand, culture, Del Close, Gifts, job titles, Mick Napier, Paul Vaillancourt, reputation, Sayings, Scenes, Vaillancourt's List, vision, Wisdom
Posted in Additions and Edits, Branding, Communication, Emotion, Environment, Gifts, Issues | No Comments »
Monday, February 16th, 2009
In 1993, William and Kathleen Lundin (pronounced lun-DEEN), business consultants, educators and community activists from Chicago, published The Healing Manager, one of a series of books they wrote during a prominent career working with business groups large and small on management, teamwork, productivity, and all-around organizational health. The Lundins trademarked a process they called Total Quality Relationships (TQR), which emphasized emotion-based relationships between employees as the key to organizational health and wealth.
The Lundins’ daughter, Carey, a TV and documentary producer (Citizen Kate)in Chicago, read my book recently and got in touch to tell me how many parallels she sees between her parents’ work and GameChangers. She sent me a copy of The Healing Manager. I’ve been reading it intermittently, and the more of it I read, the more, I am reminded of a favorite saying of, Derek Miller, one of my improv teachers. “The story is always happening,” he says, “before we’re here and after we’re gone. We’re here to participate in it for awhile.” Derek is talking about improv performances, but his words could apply to the work we do, or to life itself. The depth of Derek’s saying really hits home when I read the The Healing Manager.
Ideas about working together collaboratively, of setting ego aside for the good of the community, of honoring everyone’s contributions and developing ‘quality relationships’ with one another–these are nothing new. They’ve existed since the first six cave dwellers gave themselves a team name (Sabre Teeth? Fire Monkeys? Uggtopuss?) and assigned themselves roles and rules for hunting together. (more…)
Tags: Behavior, Carey Lundin, Chicago, Communication, Education, Emotion, Kathleen, Lundin, Organizational Change, Teaching, The Healing Manager, Transformation, William
Posted in Character, Coaching, Communication, Emotion, Environment, Issues | No Comments »
Tuesday, February 26th, 2008
Dear GameChangers:
What are some of the worst things a person can say in a work setting?
All the Very Best,
Lalita Amos
Total Team Solutions
Setting aside the volumes of sexually graphic or suggestive, offensive, uncouth, uninteresting, drunken, gossipy, charmless, and downright stupid things people are capable of saying in a work setting…there are volumes more composed of statements made every day in workplaces the world over that masquerade as helpful but are actually unproductive or counter-productive. These constitute their own category of ‘Bad’. Here are three of the more insidious that come to mind: (more…)
Tags: Behavior, Dear GameChangers, Issues, Productivity, Questions, Yes And
Posted in Dear GameChangers | No Comments »