Posts Tagged ‘Agreement Principle’

Just Say Yes And

Friday, August 27th, 2010

Our friend, Jeremy Redleaf, founder and star of the brilliant website, OddJobNation, sent us a photo he took on what looks like a New York City subway train, with the question, “Has Jet Blue been GameChanged?”JetBlue1

Umm.  No.  It has not.  Here’s why:  There’s a mistake in the ad copy.  The first rule of improv is not saying ‘Yes’…it’s saying ‘Yes and.‘  ‘Yes’ is only half a conversation, an agreement without an addition.  The word ‘and’ holds the power, because it merges the realities of two players into a new reality that can be shared by both.

When two players ‘Yes and’ one another, they’re not expressing different versions of reality, competing viewpoints, or two different versions of the truth…they’re co-creating a new reality.  This is why ‘Yes and’ is such a powerful statement and ‘Yes’ gives away power without generating any of its own.

While we support any move in the direction of improvisation as a professional practice–as this Jet Blue ad seems to want to do–it’s maddening when some ad copywriter misstates the practice like this does.

‘Yes’ without ‘and’ ???

To an improviser, it’s like Macaroni without Cheese.

Like Woody without Buzz.

Like Yin without Yang.

And, unfortunately for the people who spent the money for this ad, it’s like a Jet without Blue.

Walt Disney used to call it ‘plussing.’  Don’t just agree with me.  Tell me something I don’t know.  Add useful information.  Give gifts.  Move the scene forward.

John S., are you listening?

Obama the Improviser

Wednesday, January 21st, 2009

(This is a version of a piece I wrote for the Huffington Post early in 2008.  The context is even more appropriate today than it was then.)

ObamaImproviser1Barack Obama is an improviser.  His campaign, his platform, his history, draws on a spirit kindled in the same Chicago South Side neighborhoods where modern improv was born in the 1930s.

How does Barack Obama improvise?

He says “Yes and…” Like any good improviser, President Obama understands that agreement enables a scene to progress, and new, shared realities to emerge from it.  “I know that the hardening of lines, the embrace of fundamentalism and tribe, dooms us all,” he writes in the preface to Dreams From My Father.   As an improviser, Obama understands that erasing the lines that divide us–enabling “Your situation” and “My situation” to  become “Our situation”  is what makes any kind of progress possible. (more…)

Microsoft Says “Yes and…”

Monday, October 22nd, 2007

With its announcement that it is coming to an agreement with the European Competition Commission over what is known as the ‘interoperability issue’, Microsft made big news today. What it boils down to is this: instead of demanding 3% of all future revenues, Microsoft will open its interoperability code to European developers of server-side group software who pay a one-time only fee just north of $14,000 U.S. There’s also a patent license agreement that calls for developers who use MS software in their products to pay a .04% patent royalty instead of the 5.95% that MS sought to charge.

In the Industrial Age, this move would have been perceived by the Microsoft audience as ‘losing a court case’ and in fact that’s how it’s being covered in a lot of media. In the Networked World, however, it’s a move that deserves applause. Here are some of the reasons I think this move is what the scene needed, and why the Microsoft brand will benefit from it:

- It gets a stalled scene moving again. The case had been in the courts for four years. (From the standpoint of audience engagement, negotiating scenes almost never go anywhere.) Plus there was a $357 million fine hanging over Microsoft’s head. Furthermore, MS competitors like Sun Microsystems had already signed the ECC agreement and were gaining ground in the development of third party apps.

- It holds true to the brand’s themes. Hey, what was Microsoft but an upstart company that seized an opportunity afforded them by IBM? That’s their heritage. I don’t see IBM collecting 3% of all MS revenues. ‘Giving the little guy a shot’ is a theme as entwined with the MS brand as improv comedy is with the city of Chicago.

- Third, it signals to the developer community that Microsoft is warming up to the idea of open source programming. This generates a significant amount of goodwill on the ‘cool tech’ front where Apple continually kicks their ass.

Ballmer 1

Microsoft CEO Steve Ballmer entered the scene and changed the game by saying “Yes and.”

Saying “Yes and” is the most fundamental improvisation move there is. In the book I call the act of yes-anding The Agreement Principle. When you say “Yes and” in a scene, two very important things happen. First, by acknowledging and agreeing to the other player’s reality, you build a bridge of communication between the players in the scene. Microsoft accepted the reality handed to it by the ECC — that its proposed royalty structure was onerous and would kill innovation among smaller developers. By saying yes to this reality, MS agreed to both the (economic) environment for the scene, and to the character of the small developer described by the ECC. That’s the bridge.

Second, and most important, by saying “Yes and” MS adds its own reality to the scene. Namely that it’s flexible enough to change direction and embrace open source. Namely that it’s friendly to the upstarts and innovators of the world. Saying “Yes” is okay. But the improvisational magic happens with “Yes and.” The Agreement Principle transforms a scene that would otherwise be about two separate points of view — a tug of war played out in an expensive and time-consuming court case to the yawns of the audience — into one that’s about a new reality, shared by the players in the scene. A new reality loaded with potential. That’s when scenes get good and the audience applauds.