Archive for the ‘Games’ Category

The Brown M&Ms Game

Saturday, July 30th, 2011

EddieVanHalenM&M1Van Halen famously had an item in their concert contracts that required brown M&Ms removed from the rest of the M&Ms in their dressing room and backstage.  “No brown M&Ms’ has been often re-interpreted by pop psychology as narcissistic indulgence or obsessive control. It is remembered as a demand associated with rockstar vanity.

In reality, it was no such thing.

In reality, as David Lee Roth describes in his 1998 autobiography Crazy from the Heat (first edition paperback selling  for $123.41 on Amazon?!), and Ira Glass documented in a story that first aired July 24, 2009, on This American Life, the fine print about the M&Ms was a game designed by Van Halen  to make sure every part of its contract was read and observed by the local promoter and crew, especially the details of stage and stadium safety. Early in the stadium concert era of the 1970s, there was a lot of variance in stadium electrical systems and construction, and the supergroup, who traveled with 9 semi-trailers of equipment, wanted to make certain their concerns about safety were addressed with the same focus and attention to detail that goes into separating the brown M&Ms from the rest.

In the words of Jeff Bartsch on Editmentor.com:

“If the band rolled up to the next venue and found brown M&Ms in the backstage candy bowl, they immediately demanded a full line-item review of the entire rider contract.  Eddie Van Halen specifically buried the M&M Clause, because concert promoters who don’t pay attention to one part of a contract usually don’t pay attention to the rest of it, and resulting technical issues could be disastrous, even deadly.”

In a 2010 Fast Company article, the Heath Bros. describe the brown M&Ms as a ‘canary in a coal mine.’ They interpret it as a kind of red flag used by David Lee Roth to catch careless oversights of details in their contract.

We see it as a game.

The brown M&Ms were the anomaly that defined a game, a game whose objective was to eliminate brown M&Ms, and whose result was safety.

Note that there’s a big difference between the objective of a game and the results achieved by playing it! For example, the objective of chess is to checkmate the opponent’s king. The results of playing it are strategies and counter-strategies, study, focus and the testing and extension of one’s abilities.

A canary in a coal mine doesn’t really define a game, because the results are, for the most part, binary. The canary lives, or the canary dies. The canary in the coal mine tests only one thing—the presence of lethal gas. No fresh dialogue results from it, no unexpected discoveries, the processes following either outcome have already been scripted. The Heaths’ analogy is weak, because a productive game like ‘Brown M&Ms’ has a nearly infinite number of possible outcomes.

Variations of this game can work for any team involved in QA, Safety, Compliance, Supply Chain, Facilities Management, Engineering, etc., where there’s little or no tolerance for error. It’s not a game you can play too often. Played too often, your ‘brown M&Ms’ will no longer be an anomaly, and the game will lose its bite.

The advantage of playing a game like this is that it brings every imaginable detail into play, not just those you and your legal team can stipulate in a contract or manual. When you call attention to the ‘brown M&Ms,’ you initiate a dialogue about the details of your working relationship that holds far more possibilities for problem-solving in real time than the necessary, but inevitably frozen-in-time terms of a contract.

A GameChanger Visits Disney

Wednesday, July 20th, 2011

Yesterday, our friend and business partner, Jonathan Franklin, the author of 33 Men, a beautifully-observed account of the Chilean Miners dramatic 2010 rescue, and I did a one-hour presentation for 40 people at Disney Animation.

Actually, Jonathan did the presentation. He told all the stories. I designed a game that engaged the audience with the material in a way that it would not have if Jonathan had used the standard format of ‘45 minute speech + 15 minute Q&A.’

Jonathan Franklin in conversation with Disney Animation

Jonathan Franklin in conversation with Disney Animation

The game was called ‘15 Themes in 45 Minutes’. Here’s how it went:

I dumped images from the Chilean Miners’ rescue that we have permission to use (abt 90 of them) into Prezi.

Then I arranged the images by Theme. We settled on a number of themes, 15, that divided evenly into 60, because that would give structure to the hour.  (10 would have worked just as well, or 12) The Themes were ideas like, ‘Extreme Conditions,’ ‘Top Drill,’ and ‘Flexible Vision’  which I know, from knowing him and reading his  book, Jonathan can illuminate with great story after great story.

Then I added animation to the images, which is super easy to do on Prezi and showed some respect for the animators in the Disney audience. A presentation with no movement is an insult to animators.

So now we had three of the four elements of what we call the ‘ERGO’ structure for a game: Environment (Disney Animation Theater, Prezi); Roles (Storyteller, Audience, Prompter); and Objective (explore 15 themes). We still needed the ‘G’ in ERGO: Guidelines. I gave the game three:

1) Audience member can at any time request a description of an image (by calling “Caption”)

2) Audience member can, at any time ask a question (by calling “Question”)

3)  Audience member can, at any time, request a new Theme (indicated by calling “Scene”)

For most audiences, I would have added another guideline or two, to encourage editing by everyone in the Audience, not just a few people, but because these were professional storytellers, there was no need to do this.

It was an excellent experience for all of us. The game took 55 minutes to play, which left 5 minutes for a few follow-up questions.  Our time together had a much better flow, it was more of a conversation with the Audience, than if everyone had tried to save their question for a 15 min. Q&A at the end.

In exploring the 15 Themes, the conversation danced through subjects like President (of Chile) Pinera’s leadership strategy, NASA technology, the physics of hard rock drilling, Chilean culture, post-traumatic stress psychology, blow-up dolls, chocolate, tactical news leaking, the saving grace of humor, the fickle nature of celebrity and similar stories of people  trapped underground or underwater (Ace in the Hole, Jessica McClure, the Soviet Sub,  Kursk). The ideas for what to talk about belonged as much to the Audience as to Jonathan. And even though we were free to explore in all directions, we did it within the structure of the game.  We never lost track of where we were because we always knew what Theme we were in.

I made a couple of adjustments to the game while we were playing it. Initially the role of Prompter (mine) was only to explain the game structure to the audience and click through the Prezi images. Once or twice, when I felt the editing by the audience was lagging relative to the time we had left, I’d call ‘Scene’ myself.

Jonathan, his wife, and their six daughters, are in Southern California for two weeks, courtesy of Oakley, who is returning the favor Jonathan did for them when (without any kind of quid pro quo) he got Oakley to design and donate the sunglasses for Los 33 to wear and protect their eyes from the severe reaction they’d have to daylight when they were freed from mine last October.

Five of the Franklin girls–Fancisca, Kimberly, Amy, Susan and Maciel–accompanied Jonathan to Disney. Afterward, the director, John Musker (”Little Mermaid,” “Aladdin,” “Princess and the Frog”), along with Howard Green, Stephanie Morse and Kelsi Taglang of Disney, treated us to lunch in the ABC commissary and a tour of the Disney Animation studio. John drew little sketches of characters from his films for each of the girls.

A good game was had by all.

Legendary Disney Animation director John Musker draws for the Franklin girls

Legendary Disney Animation director John Musker draws for the Franklin girls

IMG_4869

Poor Game, Rich Game

Thursday, June 23rd, 2011

WeMakePlay1This morning at breakfast, Barb Groth, founder of the ultra-good experiential design company, Big Buddha Baba, told me a story: A few years ago, a client of hers called a meeting, the purpose of which was to cut twenty thousand dollars out of a budget for a project that was nearing completion, when resources were tight. Barb got to the meeting, looked at the eight or so executives in the room and said, “Let’s end the meeting now. That’ll save, what?, ten or fifteen thousand dollars?  Then cancel the next meeting. There, we saved twenty thousand dollars.”

I love this story because it shows how what stifles our ability to solve a problem is less often about the nature or scope of the problem than it is about the quality of the problem-solving process.

Too often, we invest in poor communication practices and processes, characterized by unproductive games like ‘Eight Axes, One Budget,’ that no one enjoys playing, never mind that they are not designed to solve our particular problem in the first place. I call these poor games. ‘Poor’ because they don’t have much ‘play’ in them, either in the sense that they are a happy experience, or that they are flexible. No, they’re grim and rigid, like the dead. Their ROI is poor because the probability of getting to a solution quickly is low. Because they frequently lack focus and energy, they waste time.

GC_Objective1There are thousands of characteristics of poor games, and thousands of poor games played in business every second of every working day. ‘Reading Your PowerPoint Deck to Your Audience’ is a poor game. ‘Kissing Ass’ is almost always a poor game. The ‘Eight Axes, One Budget’ game Barb Groth walked into was a poor game. She saw it, and suggested an adjustment. That’s what gamechangers do.

All it took for her to transform the game was changing its objective–from ‘Cut $20K’ to ‘Save $20K.’ One word. A tiny shift in perspective on the problem. Suddenly, the opinionating, negotiating, status-seeking, bragging, positioning, arguing, joking, backstabbing, politicking, gossiping and justifying that plague poor games, were not getting in the way of solving the problem. The new game got played, the problem solved, in the time it takes to Rochambeau.

Barb’s gamechange freed time that could be better invested in activities with more business upside, or in personal time. Any game that lets you swap an hour of arguing about whose budget gets cut for an hour playing with your kids or helping them with their homework?  That’s a rich game.

ERGO YOUR IDEA

Tuesday, June 21st, 2011

The first time I experienced demand for new system architectures was when we had eight ‘information architects’ on the staff of our internet company, iXL, from 1997-2000, and they were booked solid  for most of that time. We all loved working with them. It was the ultimate white board exercise. They were the first people in the history of the world to have this particular job, and so, with absolutely no standards to which they had to be held, they excelled. People like Josh Galban (today, a product designer at MatchCraft), Ben Bratton (an urban architecture professor and writer-in-residence at UCSD) and Anuradha Sachdev (an experience designer at iCrossing) were among the infonauts who guided us toward  those early user experiences. Because there was no ’stock’ of knowledge about their nascent profession, they had no choice but to learn, and what they learned has been enriching them, their co-workers and their employers ever since.

I think there is a similar need for game designers in business today.

Networked structures and systems are as different from Industrial Age systems as a jellyfish is from a jetty. Networked companies must adapt. Continually differentiate their brands. Quickly recognize and act on opportunity in a constantly-morphing business environment.

Networked companies absorb and ride change like seagulls adjust to the wind.

Continuing our trip to the beach…a rigid, hierarchical approach to business has about as much chance in this environment as a sand castle does at high tide. The flow of change is that strong, that tidal. The new structures must be fluid, like the roiling environment they navigate every day. Fortunately for us human beings, we are 90% water. Fluidity is in our nature. It’s there. All we have to do is recognize and embrace it.

Games are among the most dynamic and productive structures that can be introduced to a system. They legitimize authority, lend themselves to accountability and encourage autonomy–energies that must work in concert for a networked organization to succeed.

At GameChangers, we design improvisation games to help clients achieve their business objectives. Our definition of a game is E-R-G-O. Environment, Roles, Guidelines and Objective(s). If you can define those, game on.

Ideas are cheap; execution is hard. Games require execution. An idea is like a game that’s never been played. We never consider an idea–for either ourselves or our clients–without looking at it through the ERGO lens. Whether an idea is any good or not is a a subjective discussion. The experience of playing a game, by contrast, can be analyzed objectively.

GC_GameGrfx1In a networked world, the power of an idea, its ultimate meaning, resides in ‘how much game’ it’s got. How much ‘play’ it generates. Games create focus. Elevate performance. Stir emotions. Reward innovation. They result in great stories. The value proposition is the size of Monstro the Whale.

(NEXT: POOR GAME, RICH GAME)

Rory’s Story Cubes

Tuesday, May 31st, 2011

Recently, Reyne Rice of Toy Trends gave me this wonderful gift, a game created in Ireland called Rory’s Story Cubes. It’s super simple to play and endlessly complex in terms of its outcomes. I don’t know what makes a better game than that. And at $7.30 a set, how can you NOT?IMG_3940

The game consists of nine dice, each die with six different icons, 54 in all. Players roll the dice, line up the nine icons they’ve rolled, and tell a story the icons inspire. There are of course all sorts of variations on this version of the game. When Reyne gave me the Story Cubes at lunch she rolled her dice and told a story that involved her background in improvisation and theater. When my turn came, we changed the rule to be: one person rolls the dice, we take turns putting them in order, and then take turns telling the story, with our turn telling the story coming on the dice the other person has placed in the queue.

A couple of days after Reyne gave the gift, I was with a friend who was working through some difficult career choices. I still had the Story Cubes in my bag. I handed them to the friend, and suggested he roll the dice and tell a story about the next year of his professional life. The story he told was amazing and inspiring. What was muddled in his mind became suddenly very clear. What was clear was not the story itself. What was clear is that no matter what kind of roll of the dice he gets, he will have ability to author his own story. And it can be a good one.

Games are a device for exploring narratives. Good games yield good stories like Ireland grows shamrocks. Thank you, Reyne!  Roll on!StoryCubes1

Cloud Noise

Wednesday, May 18th, 2011

Toby Daniels (@tobyd), co-founder of Social Media Week, passed along this video this morning. It’s hilarious, and as the title of Charna Halpern and Kim Howard Johnson’s famous book goes, there’s a lot of Truth in Comedy.

StartUpGuys1

Here’s the Truth in this scene: With the coming of the cloud, there’s going to be so much new information coming online all the time that the invitation is to stay comfortably lost in it all, rambling on about our own stuff without really listening. Ever. We’re full of it. Just like these guys. Truth.

So what are we listening for?  For the game we can play together. From a productive game will come a narrative that makes sense of it all. But only after the the game has been played.

Later, when people ask, we can look back and say, “That was our strategy.”

Meanwhile, I sort of agree with the caption on the video: ‘The best strategy is one you don’t understand.’ Funny. True.

Letter from an Angry Mother

Wednesday, April 13th, 2011

Dear Children,

I know you are busy with your lives and your careers and such, and you know I’m not one to meddle or nag.  Live and let live, that’s my motto.  But as your Mother I’ve got to tell you that your behavior lately has been hurtful to me, and to the rest of our family. You seem to have forgotten that I am a living, breathing being, with real feelings. And right now my feelings are hurt. Badly.

I held you in my arms.  Fed you.  Gave you a nice home. Helped you grow into the people you are today. I guess I have failed, because the people you are today have wounded me.  I want to scream.  Sometimes I do scream.  Of course you don’t hear me, you only hear what’s coming out of your own mouths. How about listening for a change?

I made it possible for you to get an education, so you can do whatever it is you do for a living (I still don’t understand it!???) and yet you take me for granted.  Like I am nothing to you.  This is the treatment I deserve?  This is your response to a lifetime of love?

I do not ask for your thanks.  A Mother’s job is a thankless one.  I accept that.  Spare me the holidays.  Show me some appreciation, that’s all.  I will not be ignored! I will not go gently into the night!!!

How about I cut off your inheritance? You have no idea how close I am to doing it.  You’ve already blown through most of what I intended to leave you, anyway.  Take, take, take, and never give back, that’s you.

If you’re not going to show me respect, I promise you I’ll start taking back what’s rightfully mine.  How did you like it when I took back that piece of Japan last month? That hurt, didn’t it?  You felt that, didn’t you?  It is just the beginning of where this thing is headed unless you get your act together.

At one time, the family owned a million or more varieties of apples, did you know that?  What are we down to now?  Six?  Seven?  It took me ages to save up my precious minerals collection.  You walked off with it, and you’re not bringing it back, you think I don’t notice? It took me 10 million years to build the family oil business, and you’re going to blow through it in a couple of measly centuries?  Some nerve.  Frack me?  No, frack you!!!

The Dodo was my favorite tsotchke , you probably didn’t know that, did you?  Of course you didn’t, because it’s always all about you.  I loved that animal, it made me laugh every time I looked at it, and then you broke it.  I miss my Dodo.  It was one of a kind.  It cannot be replaced.  Too late for an apology.  Don’t even try.  I’m not forgiving you for that one.

Mustard gas?  That any children of mine would make such a thing is one of my greatest heartaches.  Agent Orange?  First of all, I resent like hell that you named it after one of my favorite fruits.  Second, I still have a rash in Southeast Asia, one of the most beautiful parts of my body (one of the few I have left) because of it.  Asbestos?  Awful stuff.  Zylon B? If only it were the bad science fiction it sounds like, instead of the awful reality it was. Still gives me nightmares. And then to top it all off, you take innocent little hydrogen, and turn him into a weapon?!! Honest to Gaia, where do you learn such things?  Who are your friends?

Chernobyl?  Nuclear reactors and vodka? That was a bright idea. First, you poison me with  radiation, then you invite tourists to see the results?  Why?  So you and your kids can laugh at the featherless geese?  Have the geese not been humiliated enough?  (Yes, they have!)

Is anyone ever going to take responsibility for the mess you made in Bophal? Someone did it, and someone is going to clean it up, and we are going to wait right here until that happens, I don’t care how long it takes. And if one of you doesn’t own up to it, all of you will.

How is that cancer thing working out for you? Nobody had cancer before you brought it home, we didn’t even know what the stuff was. Now we can’t get rid of it. What’s the matter with the genes I gave you?  Nothing is ever good enough for you, is it? You’re weaving a tangled web, that’s all I can say. What are those hard red things you call tomatoes, anyway?  The corn was just fine until you came along. What is so bad about four teats on a cow? Why must you try to make six? Stop meddling with my DNA! It’s my responsibility. Keep your noses out of it!

PlanetEarth2Another thing—my air conditioner isn’t working. Why? Because I have you for children, that’s why. You broke it with your incessant smoking, and I don’t see you offering to fix it. Fine! Tell the police they’ll find my body in the kitchen, propped against the open refrigerator, where I went to get one last breath before my lungs turned to ash.

My water!  What has happened to my beautiful water? I turn my back for a minute, and you’ve dumped so much of your crap into it that all I hear is complaints from the other family members. The dolphins and whales won’t shut up about it. The salmon don’t spawn like they used to.  The octopi are pissed.  I’m not even going to go into what the plants have to say. I’ll say it for them. Thanks for nothing!!!

Have you no idea how much pain I am in?  I’m sick.  Last year I had a leak in my gulf that didn’t let up for months, and my turtles and birds are still hurting.  I get the cold sweats.  I cry for no apparent reason, until I can’t cry any more. The doctors don’t know what’s causing the vomiting, which I do with awful regularity.  My nausea is the only constant of my existence.

You have hollowed me out.  Drained me.  The only feelings I have toward you are angry ones.  Maybe venting like this is what it will take to get your attention, or make me feel better anyway.

Don’t make me lose my temper!  The last time I lost my temper, I killed the dinosaurs, you know.  That was me.  Boom!  Just like that. Gone in a heartbeat. It was an accident.  The Creator slugged me and I slugged back, and the poor dinosaurs got in the way.  I am not a cruel woman, as you often claim (don’t tell me you don’t, I’ve read your diaries!!!)  Anger can be a cruel thing, though, the reason being you never know who’s going to get hurt by it. The dinosaurs happened to get caught in the middle of a quarrel between me and the Creator and that was that.  You do not want a repeat of that scene, I promise you.  Or maybe you do.  Maybe we’re going to find out.  That’s how angry I am.  Your behavior is a slap in my face, and don’t think I won’t slap back. I will. Promise.

You’re the only species that has made a practice of killing your own kind, did you know that?  The rest of the family are disgusted by this. To make matters worse, you glorify it in your games and your stories like it’s a good thing.  I hang my head. When I think that children of mine are doing this, I want to die. I do.

You cannot leave your spent rods and your empty drums and your plastic gyres lying around the house like it’s the morning after a frat party and not expect to suffer the consequences!

You cannot not pump me full of your potions like I’m some daft heiress you’re poisoning for her dowry and expect to get away with it!

You cannot not take what is mine and pretend it is yours without waking up someday to the reality that you are a generation of thieves!

Here’s an idea for you.  Leave!  Move out of the house!  If this is the way you’re going to treat me, take your smokestacks off the roof and your jet skis out of the driveway and get out!  The rest of us can use the room. The coyotes would be happy to have your bedroom.  Do you think the trees care whether or not we have cable?  Probably not.

You are my Children, and this should not have to be our relationship. Truly, though, I am at my wits end, at a loss for what to do about the horrible way you are treating me.

Please do better.  There’s still time to heal these wounds, but not a lot.

Love,

Your Mother

Daily Paintworks Japan Challenge

Tuesday, March 29th, 2011

Daily Paintworks, an online community of working artists, has raised over $21,000 for Japanese Tsunami victims in just ten days with a project they call The Japan Challenge.  They have done it with what we call a productive game.  Here’s the game analysis:

Environment:  Artists studios; Daily Paintworks website, with the starting point being a page hosted by artist Keiko Tanabe.

Roles: Artists, Buyers, International Disaster Relief Players

Guidelines: Listed here.

Objective:  Raise money for the communities in Japan that were devastated, and still are, by the Sendai quake.

I get jazzed by projects like the Daily Paintworks Japan Challenge for a number of reasons:

Sekura III - Watercolor - 8.25x11.5 in. - Artist: Keiko Tanabe

Sekura III - Watercolor - 8.25x11.5 in. - Artist: Keiko Tanabe

It demonstrates how art has the power to connect us. As we rely more and more on technology for the processes by which we communicate, we cannot let the fact that communication itself is a human thing.  The nerve endings of the network are human.  At GameChangers, we call this human-to-human quality of communication ‘heart.’ Nothing connects across the techno-chasm like art.  It speaks a universal language. It keeps our humanity from getting marginalized, or gamed out of the communication equation entirely, by the mechanisms of the virtual world.

It rallies a community. There is something especially inspiring about a game like the Japan Challenge that rouses a community like Daily Paintworks out of ‘business-as-usual’ mode.  When individuals and communities are stirred to become more than what they were before, so are we.

It is a beautiful yes-and. It deals with the realities of the scene directly.  Keiko Tanabe of Daily Paintworks has family in Japan.  Art production and merchandising in a ‘challenge’ format is something Daily Paintworks already did.  It was embracing these two realities that led to the new reality of $21,000+ in ten days.  To change the game, don’t try to come up with a whole new game, tweak a game that’s already there.

Chrysanthemum

Saturday, March 12th, 2011

Japan is a chrysanthemum.  Many petals.  One flower.  The meta language of the chrysanthemum is deeply rooted in Japanese history and culture.  It is the official mark of the Japanese Emperor’s family. It symbolizes happiness.

A disaster like the quake that literally shifted the planet on Friday in Japan gets us to focus on what is most important.  At times like these improvisation—a system for generating positive outcomes from unforeseen circumstances—is especially critical.

JapanQuake1I have a feeling that in the coming days, we are going to see the power of the flower.  As the Japanese people face the challenges confronting them, we will see the creative potential of the group mind, especially when a group as large and connected as the Japanese are are given a sense of purpose like the one they have now.

We will see that improvisation consists not of making it up as you go along, but of making focused and productive moves at every opportunity.  Here, for example, via our friend, Michelle James (@creatvemergence), is a list of suggestions from Time Out Tokyo, for how the Japanese people can respond to the crisis.

Already, we can see that there is structure to the process defined by TOT.  The objectives, environment, roles and rules of the game are clear.  Process is clean.  Everything is achievable and scalable. In short, the advice consists of:

Give money–being present in spirit is more important right now than being present in person;
Give blood–to be healthy is an obligation to care for the infirm;
Conserve electricity–the people are in this together.

Though it’s seldom as sudden and concentrated like it was on Friday in Japan, natural destruction is happening at all times, all over the world.   Lives end.   Rivers flood.  Mountains slide.

At the same time, nature’s creativity is expressing itself with equal energy.  Lives begin.  Rivers heal.  Mountains rise.

How can we improve the odds that our creativity will triumph over our destruction?

We can play the Chrysanthemum Game.  Find our purpose.  Believe in happiness.  Bloom as one.

Chrysanthemum1

Where Are You Stuck?

Friday, February 18th, 2011

WAYSScreenShot1This is a demonstration of how connections are made in the Networked World.  And some observations about how Creativity and Destruction go hand-in-hand.

WAYSScreenShot2Because GameChangers followed and contributed (seven blog posts) to the narrative of the Chilean Miners…because we were curious about how the 33 miners happened to be wearing Oakley sunglasses when they emerged from the mine after their 69-day ordeal…because we made a connection with Jonathan Franklin, the correspondent for The Guardian, who was the only print journalist with complete access to the rescue site in Copiapo, and was responsible for the Oakley connection…because Penguin Press has just published Franklin’s book, 33 Men, the definitive account of the miners’ ordeal…and because a lot of companies are asking him to share his experiences and insights…

We have co-created a new GameChangers program inspired by Franklin’s observations during the 69 days at Copiapo.  The program will be offered in the U.S. and Europe.  We will present it for the first time on March 2, at a Global Leadership Conference sponsored by Diversey, Inc.  We are rehearsing it this Sunday in New York City, when Jonathan Franklin and I will meet for the first time in person.

We cannot stress this enough:  Narratives are the ultimate organizing principle in the networked economy.

33 MEN - 3dTraditional news reporting and the internet made us aware of ‘Los 33.’  Social media–Facebook, Twitter, this blog, etc.–helped us track and participate in their story.  Skype, email and telephone made personal conversations and collaboration between us and Jonathan Franklin possible.  The Applied Improvisation Network helped us extend the program to Europe.  Geo-locating apps–I can’t even tell you what they were– helped us locate and provide directions to our rehearsal studio in NYC.  I used a virtual concierge to book my travel.  And of course personal relationships made things possible that no technology or platform could.

Through it all, it was the narrative that guided us.  With a narrative as your guide, the choice of platforms becomes an objective process, a series of consistently logical decisions.  How best to participate in a narrative is an entirely different, and more productive, discussion from how best to deploy a platform.  Choose narrative!

Interestingly (and typically) the mainstream media, beginning with 60 Minutes last Sunday, have focused on the more sensational aspects of the ‘Los 33′ narrative—on the fact that in their darkest hours, when they had no idea if they’d ever be found, a few of the miners began to think about cannibalism, or that since their rescue they’ve been suffering from PTSD (this is news because?…).  In Where Are You Stuck? we focus on the positive aspects of the rescue.  On the heroic qualities of the miners and their rescuers.  Teamwork.  Altriusm.  Sacrifice.  Leadership.  Creativity.

In every crisis there is opportunity.  In every crisis, there is destruction.  For something to be created, something must be destroyed.  Doors open and close in unison.  Shiva is the god of creation AND destruction.  Productive change entails creative destruction.

When the times are a-changin’, getting stuck can become a chronic problem, because individuals and organizations get frozen deciding (or avoiding deciding) how to respond to the changes they are experiencing.  The challenge confronting anyone looking to get ‘unstuck’ is all about focus.  Will your focus be on the creative or the destructive aspects of the change?  Will you see the opportunity, or obsess on the loss?  Will you bang on closed doors or walk through open ones?  Will you cling to the status quo until you realize, perhaps too late, that what worked in the past isn’t necessarily what will work in the future?  Interestingly, this is the challenge facing the Miners today.  Working deep underground isn’t an option any more.  That is a closed door.  What got them out of the mineshaft isn’t the same process that will get them out of the ‘mindshafts’ in which they find themselves trapped today. When context changes, everything changes.  Including the nature of heroism.

What made the Miners heroic in the eyes of the world is still within them, but like anyone else, they will have to change their game to suit their new situation.  This time, unlike the 69 days they spent in the mine, they have a choice.  Choosing to move consistently in the direction of creativity, opportunity and the newly-opened door is a challenge each of them will have to confront in his own way.

Check out the Where Are You Stuck? program, and fill out the response form to let us know how we can best help you.