Archive for the ‘Entrepreneurship’ Category

Run With A Purpose!

Saturday, April 17th, 2010

Here’s the way it’s going to be one morning in the future:

IMG_7863While you’re lacing up your Google running shoes, or in the vernacular of this future, your ‘Googs,’ you get an alert on your mobile that there’s a major drought looming in Tibet, which is on track to record its lowest snowfall ever.

You program your Googs where to send the 1,000 foot-pounds of energy you’re going to generate during your 6K run.  Around the world, millions of others who belong to the Himalayan Foundation like you do get the same alert, and trigger the same program on their Googs– and additionally via the movement generated by wearers of the 12 other shoe brands, two brands of workout machines, a theater seating company named Squirmigy, four flooring companies, and a wheelchair manufacturer–all of which the Himalayan Foundation has networked on the Donorgy platform.

For the next hour, the energy generated by the movement of the users of all these brands will be auctioned by the Himalayan Foundation and sold as futures on global commodity networks.  At the end of the hour, the contracts will be delivered and all bets get paid off.  With the money raised in a little over one hour,  the Himalayan Foundation will be able to fund a fleet of  gigantic solar powered cargo-cleaning blimps (known as Humptys) to pick up a billion metric tonnes of water from a flood in the Phillipines and clean and haul it to the farmers and communities of Tibet, who can now keep Buddha smiling for another season.

Okay, we’re not there yet, but we will be someday.

MEANWHILE…here’s what we got.  We run for causes.  The mechanism by which funds get transferred to various causes is to the aforementioned scenario what a Stanley Steamer is to a Lexus.  We’ve got a ways to go, but we work with what we’ve got.

Kevin Wall

Kevin Wall

TOMORROW, SUNDAY, APRIL 18…Kevin Wall and his band of Live Earthlings will stage a Run for Water that will channel money to a number of organizations who dig wells and provide clean water for poor communities in Africa.  It is the ‘opening act’ for the big concert Wall and Live Earth are producing to open the 2010 World Cup in Johannesburg in June.  Proceeds from that concert will also flow to social networks supporting economic development in Africa.

The cynic in me says this is sponsored by Dow Chemical.  Those Bophal people.  The thing is, it takes big money to solve big problems.  The waste and misallocation of the planet’s resources is a big problem, and Kevin Wall has a special genius for getting large organizations to direct big money at big problems.  movement.  Yea absolutely, the guy can  be a pain in the ass to work with.  Between him and Al Gore, there was pretty much no oxygen in the room on the Live Earth concerts (the plants were happy, though : )  That said, Kevin has a great heart, he is a master business improviser who causes a lot of unforeseen positive outcomes in the projects he does, and he deserves the support of anyone–from Tony Dow to Dow Finsterwald to Dow Jones to Dow Chemical to Daniel Dao–who wants to work on better ways of treating the planet.

And I will guarantee that when roller skates and skateboards start generating energy futures, Kevin Wall will be the first in line for that deal.

Until then…what are we going to do tomorrow?!…

If you run, or can walk 6K, and are in one of the many locations around the world where this run is happening, it will definitely be a good thing for you to do tomorrow morning.   Program those Googs and throw some foot-pounds at the problem, why don’t ya!

RunForWater2

Are You a Narratologist or a Platformist?

Tuesday, March 23rd, 2010

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Narratologists, as the name implies, obsess over narrative.  What makes a good story (and a story good)?  What are the emotional stakes?  What’s the relationship between characters?  Between text and subtext?  Who are the players?  What roles to they play, and do these roles reveal or conceal their true natures?  What motivates them?  What needs to they seek to fulfill?   How does narrative create dialogue between players and audience?  These are the questions keeping Narratologists awake at night, and earning their keep during the day.

Platformists obsess over apps. How solid is an app?  How does it scale?  What language is it written in (and how many does it speak)?  Who uses it and why?  What is the feature set?  What is the ROI?   What is the social component?  How compatible is it?   What’s the relationship between reliability and flexibility?  What differentiates it from its competitors?  If you can answer these questions for more than five apps, you’ve got a lot of Platformist in you.

AppsShot1Narratologists and Platformists can collaborate with one another, but one cannot be both.  Not at the same time anyway.  We all have to choose.  To help with your decision-making, here are a few things to consider:

Narratives are designed to make sense of the world by distilling information into meaning.  Most platforms are, by contrast, designed to distribute information. ”Information,” Viola Spolin once said, “is a poor form of communication.” Choose.

Narrative is inherently more unique, and therefore scarcer and ultimately more valuable than any platform.  As information gets commoditized across platforms–33.5 billion tweets about brands in 2009 (Forrester),  120 million videos hosted on YouTube with an average of 200,000 more added every day (Yahoo Answers), and 400+ million profiles on Facebook (Business Week)–using narrative as a way of organizing and extracting meaning from information grows more relevant all the time.  Would you rather wrestle with one meaningful narrative, or 33.5 billion mostly meaningless tweets?   Call it while it’s in the air.

Narratologists deal in the relationships between people. Narrative wants to be human.  Wants to engage. Wants to move its audience. Yes, it can be messy and unpredictable, but that’s life.

Platforms, on the other hand, deal in the relationships between people and technology.  Platforming may be more predictable, but it’s antiseptic.  It wants to be germ-free. That’s not life. ‘Sterile’ is most likely not an association you want for your brand.

Maybe what matters most is that narratives are a lot more fun for participants.  They generate energy and emotion, manifest purpose, offer possibilities.  They elevate their audience from the drone of daily life. 

Platforms, from the days of Gutenberg’s first printing press, have always been and will always be a pain in the ass. They spawn frustration and induce headeaches.  We find ourselves chained to them.  It’s the nature of the beast. 

Would you rather entertain the possibility of having fun, or guarantee yourself a certain amount of frustration?   Are you a ‘glass-is-half-full-drink-up’ kind of person, or a ‘this-glass-will-automatically-notify-me-via-SMS-when-its-fill-factor-is-above-50%’ kind of person?  You can only drink from one glass at a time.

Narratives define what platforms cannot.  Narratives last longer than platforms.  Mean more. Engage more deeply. Evolve more quickly.  Earn more money in the long haul.

Choose.

Power and Powerlessness

Friday, March 5th, 2010

TheNewHow1This is from a blog post by our friend, Nilofer Merchant, author of the new book The New How: Creating Business Solutions Through Collaborative Strategy:

The challenge with people feeling powerless is this: we don’t see how we can contribute to solve problems. We believe it is “someone else’s” to own rather than something any of us can contribute to. Powerlessness leads to apathy on global issues and disdain on local issues.

Now check out this from Mick Napier’s classic book, Improvise:  Scene from the Inside Out:

Two people…staring at each other and wondering who’s going to make the first move.  Two people being nice to each other and allowing the other to start doing something.  In that short amount of time, two humans have created themselves as powerless…Who has time?  The audience is waiting.  They don’t care about your support.  They care about what you do.  What you do now.

These two statements, made miles and years apart, reflect the timelessness of the concept:  Do something!  Participate!  Add to the conversation!  When you’re just getting started don’t worry about what the solution will be, or where the scene will take you.  No one knows, and your audience doesn’t care.  The most important thing is to bring to the scene whatever you’ve got.

The saying in improvisation is ‘take care of yourself first.’  This is not the same as being selfish.  It is, rather, the recognition that making the first move, even if we are not always the one to make it, is always our responsibility.

Over Under Sideways Down

Tuesday, February 23rd, 2010

One of the characteristics of networks is their flexibility. What our communication channels looked like yesterday may not be what they look like today. This, of course, can be an asset or a liability. The net that allows us to build new relationships, discover markets and expand our potential for taking productive action is the same one that swallows channels and markets like a singularity sucking down solar systems in nanoseconds.  The global financial system, guaranteed, is right now teetering on the edge of such a debt-and-greed-spun vortex.  Call it The Bank Hole.

TheBankHole1In our crazy race to escape these kinds of vortexes, we can turn direction-blind.  We pick a course of action, or someone picks a course for us, and in our all-out effort to escape a certain fate, we go heads down as hard as we can for as long as we can in that direction, like barn-sour horses galloping toward a distant barn.  A strategy, as Umair Haque points out in his latest HBR post, can be just as bad as a locked-in direction, because it can confine or limit one’s options instead of liberating them.

What Haque advocates, and what we could not agree with more, is adopting a set of behaviors (he calls these behaviors ‘Wisdom’) that foster liberation of the ideas and the ethical actions that can deliver us from the Goldman-Sachs Singularity, and whatever else sucks.  These behaviors have no time frame, because they are timeless.  They cannot be quantified, because they are potentially limitless in number.

One of these behaviors (me, adding to Haque’s list) is to Envision.   And by that I don’t mean Ayn Rand’s old Burt Lancaster-as-One-Of-A-Kind-Genius concept of vision but what I call ‘Viola Vision’, which consists of ‘seeing and sharing what we see.’  This kind of envisioning expands our horizons, and gives us infinitely more options for escaping what sucks.  So in your quest for solutions, don’t forget to:

Look over. It’s how you get perspective on a problem.

Look under. Play with the dynamic of concealment and revelation.  Respect roots.  Dig deep.

Look sideways. My friend, the animation director John Musker, talks about stories as ‘taking an unexpected left turn.’  A sideways move can shake up your narrative in a way that keeps you on your toes and your audience engaged.

Look down. Who needs a helping hand?  Some days, this the only question worth answering.

Mix Mills and Grain Bins

Monday, January 25th, 2010

MixMillsGrainBins1I grew up on a farm.  My father spent a lot of time away from our farm selling and installing systems for other farmers that gave them more opportunity at what was, quite literally, the grass roots level.

One of these systems was called a Mix Mill.  It was a processing machine about the size of a small refrigerator that ground grains like corn and soybeans into livestock feed.  Using a series of black dials on the front of a cool-looking and very loud mint green machine connected to a set of augers, a farmer could dial in mixtures of grains and nutrients, and control the blend and texture of the feed.  This saved the farmer all the time and labor of loading grain into a truck, hauling it to a centralized grain mill, grinding and mixing the grain there in one big batch, then loading it  into 100 lb bags and hauling it back to the farm.

Another product, a Grain Bin, was a big silvery cylinder with drying fans installed around its perimeter that allowed the farmer to store and dry grain until the market presented the best selling opportunity.  No longer did a farmer necessarily have to sell his grain at harvest time, when the market was glutted.  The Grain Bin gave farmers more flexibility by giving them a much larger window through which to move their product.

After breakfast this morning with Scott Walker, the founder of BrainCandy LLC, whose Runes of Gallidon explores production using a networked  model, I can see more clearly than ever that we are in an analogous scenario today.  The ‘small farmers’ of our time are Independent Media Producers (IMPs) such as app developers, gamers, bloggers, filmmakers and storytellers of all stripes.

The Mix Mills and Grain Bins of new media–some of them even sporting agri-names like FinalCut, Feedburner, FeedRoom, FeedCompany, Mailbeans and Sprouter–are abundant, and give an IMP almost unlimited ways to intersect with market vectors.  (In fact, anyone thinking of launching a media app would be well advised to take a look at this first.  All 67 pages of it.  It should be mandatory.)

Like Mix Mills and Grain Bins did for farmers, these apps  give the IMP much more say in the supply chain.  A say in when the feed gets ground.  How long it gets stored.  What goes into it.

The apps also hold down the IMP’s expenses.  Costs of fuel, labor and transportation are all lowered.  What was once produced at the centralized grain mill (e.g. a large post production facility with heavy-duty Avid machines and 24-track consoles) can now be produced using laptops in someone’s home studio.

With all these ‘Mix Mills and Grain Bins’ and the unlimited spectrum of mashups and market entry points they make possible, we IMPs– we tillers of the cybersoil, farmers of the fractal, growers of the game–are left with only two questions that have no off-the-shelf answer:  What are we planting? and Why?

The Darwin-Win Game

Tuesday, December 22nd, 2009

David Brooks’ piece in today’s NY Times talks about the protocol (as in software instructions) as being the most valuable asset in the Networked World economy. He writes things like:

The success of an economy depends on its ability to invent and embrace new protocols.

and

Protocols are intangible, so the traits needed to invent and absorb them are intangible, too.

and sums up with

When the economy was about stuff, economics resembled physics. When it’s about ideas, economics comes to resemble psychology.

My comment:

There is a technique for cultures to absorb new protocols. It’s called improvisation. The fundamentals of its practice were developed in the 1930s by a couple of schoolteachers in Chicago, Neva Boyd and Viola Spolin, whose objective was to create a way for children from diverse cultural backgrounds to collaborate productively (sounds like today’s economy, doesn’t it?). The underlying construct is ‘the game,’ which is defined by (GameChangers’ definition) Environment, Roles, Guidelines and Objectives, or as we call it, ERGO. The game transcends the cosmetic boundaries of language and culture to create the shared focus that is essential to progress.

Organizationally, economically, linguistically, and even biologically, it is the ability to improvise — to continuously adapt by making pragmatic and productive choices in a changing environment — that allows any culture to evolve. Historically, no nation’s culture has been better at improvising than America’s, and more than anything else, it is our ability to improvise that is being tested today. As Charles Darwin said, “It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.”

Change is happening, that is not in question. The question is…how responsive to it will you be?

Poster for The Origin of Species, a play with music written by Lizzie Mitchell that debuted at the 2009 Edinburgh Fringe Fest

Poster for The Origin of Species, a play with music written by Lizzie Mitchell that debuted at the 2009 Edinburgh Fringe Fest

Happy Fish Swim Day

Monday, November 30th, 2009

(A RE-POST, SLIGHTLY EDITED, FROM A YEAR AGO ON THE DATE OF THE FIRST-EVER ‘CYBER MONDAY’)

FishSwim3 copy

I only had to glance at the feed headlines this morning to see that ‘Cyber Monday’ is getting pushed as the big online holiday shopping day by the mainstream media like some kind of suspicious-smelling Santa whose lap our parents are insisting we sit on.

Well, peeps, here’s what The Ol’ GameChanger has to say about that…

First of all, Monday will unfold as it gets performed for the first time ever, not according to a script written by someone we’ve never met, into which we have had zero input. It is going to be a day you and I create together, collaboratively.  We do not have to shop today to make today a success.  And if we do shop today, will that be the measure of our success?  Today there are a lot of people trying to convince the marketplace that the metric of our success is one particular number or set of parameters they expect to be generated over a designated 24-hour period.  Maybe this is true for you, maybe it’s not.  Chances are, it’s not.  So the idea of marking to market on a so-called Cyber-Monday is, in fact, pure fabrication.  It’s a one-way ticket on the train to Crazy Town.  Whether the headlines tomorrow about Cyber Monday are good or bad, they will most assuredly be bullshit.

Second, asking the cyberculture to shop on Monday is ludicrous, because a netizen has the ability to shop anytime, anywhere.  We can shop (or work or communicate or whatever) when we’re in line for coffee, we can shop on Cape Cod while we’re sunning ourselves in Capri, we can shop for Lakers-Celtics tickets while we’re at a Spurs-Mavericks game, we can even shop while we’re taking a piss, an experience for which there is no brick-and-mortar equivalent, except maybe for the super-rich.  You can probably get a cappucino  in the restrooms at Goldman Sachs.  I wouldn’t know.  What I do know is that asking a netizen to transact on Monday is kind of like asking a fish to swim.  We transact every day.  When the fish swims, it’s news because..?

My friend Tricky Kid, one of the most on-the-pulse people I know, tweeted me Thanksgiving evening from his car after driving past a store where people were camping out overnight so they could get in there the instant it opened on Friday morning. “Pathetic,” wrote Tricky.   The reason Tricky Kid found the overnight line pathetic is that the whole concept of the line — and the linear in general — is an Industrial Age design, and we are living in a non-linear world.  Always have been, really.

The architects of Cyber Monday might as well push headlines that say ‘Online Merchants Promote Cyber Whatever’ or ‘Fish Expected to Swim on Monday’.

A GameChanger names the day after the fact, by what has been created on that day, not ahead of time, as advertising for whatever he or she is expected to consume.

Context Sensitivity

Friday, November 20th, 2009

From David Brooks’ column in today’s NY Times:

…you would also have to say that Geithner, like many top members of the Obama economic team, is extremely context-sensitive. He’s less defined by any preset political doctrine than by the situation he happens to find himself in.

‘Sensitivity to one’s situation’ is a quality you find in any good improviser. Dogma (e.g. “political doctrine”) by contrast, doesn’t do much to move a scene forward; instead, it usually results in one of two less-than-desirable outcomes:  1)  a groupthink decision by people who let their dogma do their talking; or 2) the scene bogs down in a circular debate about how to move the scene forward.

The only thing that will move a scene forward is moving the scene forward.  You can’t talk about it.  You can’t write a prescription for it.  You just have to do it.

Woody Allen once said, “Ninety percent of life is just showing up.”  Woody was 55.55% right.  Fifty percent of life is showing up.  The other fifty percent is what you do when you get there.  And the only way to know what to do when you get there is to be sensitive to the context of your scene.

Mr. Context Sensitive

Mr. Context Sensitive

Applied Improvisation, Part One: Nurturing Spirit

Wednesday, November 18th, 2009

Last weekend, I attended the Applied Improvisation Network’s yearly conference, which was held outside Portland, at stately Edgefield Manor.   Edgefield Manor, for the first 50 years of its existence, used to be what was called a ‘Poor Farm,’ where indigent people could work on the land and get a hand finding a pathway back into society.

The more things change the more they don’t stay the same. The homeless shelters of today are, by and large, pacifiers. They feed, clothe and shelter poor folks, but they do not usually nurture them in the way that working the land on a Poor Farm would.

It seems, however, that the spirit of nurturing still courses through Edgefield, especially when there are improvisers in the house. You will never encounter a more supportive crowd than the people attending this conference.

And the name Edgefield, I mean, come on, it’s perfect!  Can you think of a better way of describing the market niche occupied by applied improvisation?   We used to live in Outer Edgefield, but now it’s Edgefield, and I think that suits most of us just fine.  Who wants to live in Centerfield anyway?  Not me.  Never have.  Never will.

My own workshop, Improvisation for Business in the Networked World, went well, and offered lots of opportunity for follow-ups, but the many gifts that came my way during the conference far outweighed anything I had to offer.  The posts that follow describe a few of those gifts…

A workshop at the AIN Conference

A workshop at the AIN Conference

GameChanger of the Month, October 2009

Thursday, November 12th, 2009

HollywoodElsewhere4Jeffrey Wells came to my attention around five years ago when I was talking with a Hollywood studio publicist about bloggers who were having an impact on entertainment journalism.  The publicist cited a number of names including Wells’, about whom he added, “He scares me a little bit.”

“Why’s that?” I asked, immediately more interested in this Wells dude than in the others the publicist listed.

“You never know what he’s going to write. He can’t be controlled,” the publicist said.

Wow.  Now I was really interested.  A few high profile critics aside, entertainment journalists had been, historically, notorious shills for studios and PR agencies, faithfully adding spin to the narratives they were sold.  This ensured them steady access to the all-important star interviews, along with lots of free meals, expenses-paid junkets, and invitations to review screenings and the occasional gala premiere.

That a player like Wells dared to leave this comfort zone said a couple of things.  First, the guy had to have guts, and confidence in his game.  Second,  entertainment journalism, like all journalism, was changing.  The very fact that my friend, the publicist, was forced to confront his concern about a blogger with a mind of his own was a revolution of sorts.  Very soon after speaking with the publicist, I took a look looked at Jeffrey Wells’ site, Hollywood Elsewhere, for the first time, and haven’t really looked away since.HollywodElsewhere2

Nothing of importance in the film business goes unobserved by Wells.  He is plugged into its zeitgeist.  His well-written commentary, his obvious passion for the cinema, the reliable frequency of his posts, and the broad spectrum of  sources he cites, make Hollywood Elsewhere a singular visit.  The hilariously-neurotic personal experiences he writes about and the commentary by a smart, often-vicious pack of readers are the icing on the cake.

I don’t work in the entertainment business any more, so I don’t need a lot of industry chatter, what I find useful is to get an early heads-up on films that can impact the industry, its key players, the marketplace, and popular culture.  Wells knows how to separate the story from the hype.  While I don’t always agree with his opinions or his perspective, they are always solid.  A reader can triangulate a position, a point of view, from them.

Jeffrey Wells is the GameChanger of the Month for October because he practices fundamentals that journalists and businesspeople in general can use to succeed in any changing business environment:

Cause change.  It is always better to change the game of your own volition than to have your game changed against your will by forces beyond your control.  Wells left the melting icepack of print journalism for the expanding tundra of online media before the people left on the icepack began pushing one another off like they are today.

HollywoodElsewhere3Prepare to struggle. The path to any breakthrough is unpaved.  Gamechanging does not guarantee an easy road to fame and fortune.  It is, rather, a methodical series of steps taken in order to learn, adapt, and discover new avenues for productivity.   Hollywood Elsewhere struggled early.  At one point Wells had to solicit donations from his readers to keep the site alive. It now seems on healthier footing financially, but Wells has a penchant for drama, so you never know what kind of bind he’s getting himself into just so we can all enjoy watching him work his way out of it.

Have a point of view. Wells’ take on the business isn’t the fanboy gush of Ain’t It Cool News, or the studio commissary talk you get from Nikki Finke, it’s uniquely his own.  Visiting HE is like sitting in on conversations about films and current events, and panel discussions with lots of film clips at a neverending film festival with Wells as the lead moderator.  If you dig movies like I do, this is invariably a good experience.

Embrace distributed narratives.  In the networked world, narratives are distributed, never piped down a single channel to their audience.  In addition to the overlapping nature of the conversations between the blogger and his readers, Hollywood Elsewhere’s narratives transpire on multiple media platforms.  They link out to other journalists and web sites.  They also unfold differently over time.  Some of the site’s narratives may consist of a single post; others may continue for a year or more.

In the Networked World,  you cannot control the conversation between brand and audience.  The objective, whether you’re a one-person shop like Hollywood Elsewhere or a behemoth brand like Disney, is to add to the conversation.