Archive for the ‘Entrepreneurship’ Category

Power and Powerlessness

Friday, March 5th, 2010

TheNewHow1This is from a blog post by our friend, Nilofer Merchant, author of the new book The New How: Creating Business Solutions Through Collaborative Strategy:

The challenge with people feeling powerless is this: we don’t see how we can contribute to solve problems. We believe it is “someone else’s” to own rather than something any of us can contribute to. Powerlessness leads to apathy on global issues and disdain on local issues.

Now check out this from Mick Napier’s classic book, Improvise:  Scene from the Inside Out:

Two people…staring at each other and wondering who’s going to make the first move.  Two people being nice to each other and allowing the other to start doing something.  In that short amount of time, two humans have created themselves as powerless…Who has time?  The audience is waiting.  They don’t care about your support.  They care about what you do.  What you do now.

These two statements, made miles and years apart, reflect the timelessness of the concept:  Do something!  Participate!  Add to the conversation!  When you’re just getting started don’t worry about what the solution will be, or where the scene will take you.  No one knows, and your audience doesn’t care.  The most important thing is to bring to the scene whatever you’ve got.

The saying in improvisation is ‘take care of yourself first.’  This is not the same as being selfish.  It is, rather, the recognition that making the first move, even if we are not always the one to make it, is always our responsibility.

Over Under Sideways Down

Tuesday, February 23rd, 2010

One of the characteristics of networks is their flexibility. What our communication channels looked like yesterday may not be what they look like today. This, of course, can be an asset or a liability. The net that allows us to build new relationships, discover markets and expand our potential for taking productive action is the same one that swallows channels and markets like a singularity sucking down solar systems in nanoseconds.  The global financial system, guaranteed, is right now teetering on the edge of such a debt-and-greed-spun vortex.  Call it The Bank Hole.

TheBankHole1In our crazy race to escape these kinds of vortexes, we can turn direction-blind.  We pick a course of action, or someone picks a course for us, and in our all-out effort to escape a certain fate, we go heads down as hard as we can for as long as we can in that direction, like barn-sour horses galloping toward a distant barn.  A strategy, as Umair Haque points out in his latest HBR post, can be just as bad as a locked-in direction, because it can confine or limit one’s options instead of liberating them.

What Haque advocates, and what we could not agree with more, is adopting a set of behaviors (he calls these behaviors ‘Wisdom’) that foster liberation of the ideas and the ethical actions that can deliver us from the Goldman-Sachs Singularity, and whatever else sucks.  These behaviors have no time frame, because they are timeless.  They cannot be quantified, because they are potentially limitless in number.

One of these behaviors (me, adding to Haque’s list) is to Envision.   And by that I don’t mean Ayn Rand’s old Burt Lancaster-as-One-Of-A-Kind-Genius concept of vision but what I call ‘Viola Vision’, which consists of ’seeing and sharing what we see.’  This kind of envisioning expands our horizons, and gives us infinitely more options for escaping what sucks.  So in your quest for solutions, don’t forget to:

Look over. It’s how you get perspective on a problem.

Look under. Play with the dynamic of concealment and revelation.  Respect roots.  Dig deep.

Look sideways. My friend, the animation director John Musker, talks about stories as ‘taking an unexpected left turn.’  A sideways move can shake up your narrative in a way that keeps you on your toes and your audience engaged.

Look down. Who needs a helping hand?  Some days, this the only question worth answering.

Mix Mills and Grain Bins

Monday, January 25th, 2010

MixMillsGrainBins1I grew up on a farm.  My father spent a lot of time away from our farm selling and installing systems for other farmers that gave them more opportunity at what was, quite literally, the grass roots level.

One of these systems was called a Mix Mill.  It was a processing machine about the size of a small refrigerator that ground grains like corn and soybeans into livestock feed.  Using a series of black dials on the front of a cool-looking and very loud mint green machine connected to a set of augers, a farmer could dial in mixtures of grains and nutrients, and control the blend and texture of the feed.  This saved the farmer all the time and labor of loading grain into a truck, hauling it to a centralized grain mill, grinding and mixing the grain there in one big batch, then loading it  into 100 lb bags and hauling it back to the farm.

Another product, a Grain Bin, was a big silvery cylinder with drying fans installed around its perimeter that allowed the farmer to store and dry grain until the market presented the best selling opportunity.  No longer did a farmer necessarily have to sell his grain at harvest time, when the market was glutted.  The Grain Bin gave farmers more flexibility by giving them a much larger window through which to move their product.

After breakfast this morning with Scott Walker, the founder of BrainCandy LLC, whose Runes of Gallidon explores production using a networked  model, I can see more clearly than ever that we are in an analogous scenario today.  The ’small farmers’ of our time are Independent Media Producers (IMPs) such as app developers, gamers, bloggers, filmmakers and storytellers of all stripes.

The Mix Mills and Grain Bins of new media–some of them even sporting agri-names like FinalCut, Feedburner, FeedRoom, FeedCompany, Mailbeans and Sprouter–are abundant, and give an IMP almost unlimited ways to intersect with market vectors.  (In fact, anyone thinking of launching a media app would be well advised to take a look at this first.  All 67 pages of it.  It should be mandatory.)

Like Mix Mills and Grain Bins did for farmers, these apps  give the IMP much more say in the supply chain.  A say in when the feed gets ground.  How long it gets stored.  What goes into it.

The apps also hold down the IMP’s expenses.  Costs of fuel, labor and transportation are all lowered.  What was once produced at the centralized grain mill (e.g. a large post production facility with heavy-duty Avid machines and 24-track consoles) can now be produced using laptops in someone’s home studio.

With all these ‘Mix Mills and Grain Bins’ and the unlimited spectrum of mashups and market entry points they make possible, we IMPs– we tillers of the cybersoil, farmers of the fractal, growers of the game–are left with only two questions that have no off-the-shelf answer:  What are we planting? and Why?

The Darwin-win Game

Tuesday, December 22nd, 2009

David Brooks’ piece in today’s NY Times talks about the protocol (as in software instructions) as being the most valuable asset in the Networked World economy. He writes things like:

The success of an economy depends on its ability to invent and embrace new protocols.

and

Protocols are intangible, so the traits needed to invent and absorb them are intangible, too.

and sums up with

When the economy was about stuff, economics resembled physics. When it’s about ideas, economics comes to resemble psychology.

My comment:

There is a technique for cultures to absorb new protocols. It’s called improvisation. The fundamentals of its practice were developed in the 1930s by a couple of schoolteachers in Chicago, Neva Boyd and Viola Spolin, whose objective was to create a way for children from diverse cultural backgrounds to collaborate productively (sounds like today’s economy, doesn’t it?). The underlying construct is ‘the game,’ which is defined by rules, roles, environment and objectives. The game transcends the cosmetic boundaries of language and culture to create the shared focus that is essential to progress.

Organizationally, economically, linguistically, and even biologically, it is the ability to improvise — to continuously adapt by making pragmatic and productive choices in a changing environment — that allows any culture to evolve. For the past two hundred years, no nation’s culture has been better at improvising than America’s, and more than anything else, it is our ability to improvise that is being tested today. As Charles Darwin said, “It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.”

Poster for The Origin of Species, a play with music written by Lizzie Mitchell that debuted at the 2009 Edinburgh Fringe Fest

Poster for The Origin of Species, a play with music written by Lizzie Mitchell that debuted at the 2009 Edinburgh Fringe Fest

Happy Fish Swim Day

Monday, November 30th, 2009

(A RE-POST, SLIGHTLY EDITED, FROM A YEAR AGO ON THE DATE OF THE FIRST-EVER ‘CYBER MONDAY’)

FishSwim3 copy

I only had to glance at the feed headlines this morning to see that ‘Cyber Monday’ is getting pushed as the big online holiday shopping day by the mainstream media like some kind of suspicious-smelling Santa whose lap our parents are insisting we sit on.

Well, peeps, here’s what The Ol’ GameChanger has to say about that…

First of all, Monday will unfold as it gets performed for the first time ever, not according to a script written by someone we’ve never met, into which we have had zero input. It is going to be a day you and I create together, collaboratively.  We do not have to shop today to make today a success.  And if we do shop today, will that be the measure of our success?  Today there are a lot of people trying to convince the marketplace that the metric of our success is one particular number or set of parameters they expect to be generated over a designated 24-hour period.  Maybe this is true for you, maybe it’s not.  Chances are, it’s not.  So the idea of marking to market on a so-called Cyber-Monday is, in fact, pure fabrication.  It’s a one-way ticket on the train to Crazy Town.  Whether the headlines tomorrow about Cyber Monday are good or bad, they will most assuredly be bullshit.

Second, asking the cyberculture to shop on Monday is ludicrous, because a netizen has the ability to shop anytime, anywhere.  We can shop (or work or communicate or whatever) when we’re in line for coffee, we can shop on Cape Cod while we’re sunning ourselves in Capri, we can shop for Lakers-Celtics tickets while we’re at a Spurs-Mavericks game, we can even shop while we’re taking a piss, an experience for which there is no brick-and-mortar equivalent, except maybe for the super-rich.  You can probably get a cappucino  in the restrooms at Goldman Sachs.  I wouldn’t know.  What I do know is that asking a netizen to transact on Monday is kind of like asking a fish to swim.  We transact every day.  When the fish swims, it’s news because..?

My friend Tricky Kid, one of the most on-the-pulse people I know, tweeted me Thanksgiving evening from his car after driving past a store where people were camping out overnight so they could get in there the instant it opened on Friday morning. “Pathetic,” wrote Tricky.   The reason Tricky Kid found the overnight line pathetic is that the whole concept of the line — and the linear in general — is an Industrial Age design, and we are living in a non-linear world.  Always have been, really.

The architects of Cyber Monday might as well push headlines that say ‘Online Merchants Promote Cyber Whatever’ or ‘Fish Expected to Swim on Monday’.

A GameChanger names the day after the fact, by what has been created on that day, not ahead of time, as advertising for whatever he or she is expected to consume.

Context Sensitivity

Friday, November 20th, 2009

From David Brooks’ column in today’s NY Times:

…you would also have to say that Geithner, like many top members of the Obama economic team, is extremely context-sensitive. He’s less defined by any preset political doctrine than by the situation he happens to find himself in.

‘Sensitivity to one’s situation’ is a quality you find in any good improviser. Dogma (e.g. “political doctrine”) by contrast, doesn’t do much to move a scene forward; instead, it usually results in one of two less-than-desirable outcomes:  1)  a groupthink decision by people who let their dogma do their talking; or 2) the scene bogs down in a circular debate about how to move the scene forward.

The only thing that will move a scene forward is moving the scene forward.  You can’t talk about it.  You can’t write a prescription for it.  You just have to do it.

Woody Allen once said, “Ninety percent of life is just showing up.”  Woody was 55.55% right.  Fifty percent of life is showing up.  The other fifty percent is what you do when you get there.  And the only way to know what to do when you get there is to be sensitive to the context of your scene.

Mr. Context Sensitive

Mr. Context Sensitive

Applied Improvisation, Part One: Nurturing Spirit

Wednesday, November 18th, 2009

Last weekend, I attended the Applied Improvisation Network’s yearly conference, which was held outside Portland, at stately Edgefield Manor.   Edgefield Manor, for the first 50 years of its existence, used to be what was called a ‘Poor Farm,’ where indigent people could work on the land and get a hand finding a pathway back into society.

The more things change the more they don’t stay the same. The homeless shelters of today are, by and large, pacifiers. They feed, clothe and shelter poor folks, but they do not usually nurture them in the way that working the land on a Poor Farm would.

It seems, however, that the spirit of nurturing still courses through Edgefield, especially when there are improvisers in the house. You will never encounter a more supportive crowd than the people attending this conference.

And the name Edgefield, I mean, come on, it’s perfect!  Can you think of a better way of describing the market niche occupied by applied improvisation?   We used to live in Outer Edgefield, but now it’s Edgefield, and I think that suits most of us just fine.  Who wants to live in Centerfield anyway?  Not me.  Never have.  Never will.

My own workshop, Improvisation for Business in the Networked World, went well, and offered lots of opportunity for follow-ups, but the many gifts that came my way during the conference far outweighed anything I had to offer.  The posts that follow describe a few of those gifts…

A workshop at the AIN Conference

A workshop at the AIN Conference

GameChanger of the Month, October 2009

Thursday, November 12th, 2009

HollywoodElsewhere4Jeffrey Wells came to my attention around five years ago when I was talking with a Hollywood studio publicist about bloggers who were having an impact on entertainment journalism.  The publicist cited a number of names including Wells’, about whom he added, “He scares me a little bit.”

“Why’s that?” I asked, immediately more interested in this Wells dude than in the others the publicist listed.

“You never know what he’s going to write. He can’t be controlled,” the publicist said.

Wow.  Now I was really interested.  A few high profile critics aside, entertainment journalists had been, historically, notorious shills for studios and PR agencies, faithfully adding spin to the narratives they were sold.  This ensured them steady access to the all-important star interviews, along with lots of free meals, expenses-paid junkets, and invitations to review screenings and the occasional gala premiere.

That a player like Wells dared to leave this comfort zone said a couple of things.  First, the guy had to have guts, and confidence in his game.  Second,  entertainment journalism, like all journalism, was changing.  The very fact that my friend, the publicist, was forced to confront his concern about a blogger with a mind of his own was a revolution of sorts.  Very soon after speaking with the publicist, I took a look looked at Jeffrey Wells’ site, Hollywood Elsewhere, for the first time, and haven’t really looked away since.HollywodElsewhere2

Nothing of importance in the film business goes unobserved by Wells.  He is plugged into its zeitgeist.  His well-written commentary, his obvious passion for the cinema, the reliable frequency of his posts, and the broad spectrum of  sources he cites, make Hollywood Elsewhere a singular visit.  The hilariously-neurotic personal experiences he writes about and the commentary by a smart, often-vicious pack of readers are the icing on the cake.

I don’t work in the entertainment business any more, so I don’t need a lot of industry chatter, what I find useful is to get an early heads-up on films that can impact the industry, its key players, the marketplace, and popular culture.  Wells knows how to separate the story from the hype.  While I don’t always agree with his opinions or his perspective, they are always solid.  A reader can triangulate a position, a point of view, from them.

Jeffrey Wells is the GameChanger of the Month for October because he practices fundamentals that journalists and businesspeople in general can use to succeed in any changing business environment:

Cause change.  It is always better to change the game of your own volition than to have your game changed against your will by forces beyond your control.  Wells left the melting icepack of print journalism for the expanding tundra of online media before the people left on the icepack began pushing one another off like they are today.

HollywoodElsewhere3Prepare to struggle. The path to any breakthrough is unpaved.  Gamechanging does not guarantee an easy road to fame and fortune.  It is, rather, a methodical series of steps taken in order to learn, adapt, and discover new avenues for productivity.   Hollywood Elsewhere struggled early.  At one point Wells had to solicit donations from his readers to keep the site alive. It now seems on healthier footing financially, but Wells has a penchant for drama, so you never know what kind of bind he’s getting himself into just so we can all enjoy watching him work his way out of it.

Have a point of view. Wells’ take on the business isn’t the fanboy gush of Ain’t It Cool News, or the studio commissary talk you get from Nikki Finke, it’s uniquely his own.  Visiting HE is like sitting in on conversations about films and current events, and panel discussions with lots of film clips at a neverending film festival with Wells as the lead moderator.  If you dig movies like I do, this is invariably a good experience.

Embrace distributed narratives.  In the networked world, narratives are distributed, never piped down a single channel to their audience.  In addition to the overlapping nature of the conversations between the blogger and his readers, Hollywood Elsewhere’s narratives transpire on multiple media platforms.  They link out to other journalists and web sites.  They also unfold differently over time.  Some of the site’s narratives may consist of a single post; others may continue for a year or more.

In the Networked World,  you cannot control the conversation between brand and audience.  The objective, whether you’re a one-person shop like Hollywood Elsewhere or a behemoth brand like Disney, is to add to the conversation.

The Buck Starts Here

Thursday, October 8th, 2009

The energy generated by the Creativity in Business Conference in Washington D.C. on Oct. 4 was, and continues to be, exhilarating. The conference was populated by people who are inquisitive, open to learning, and restless about solving problems of all kinds.  It almost doesn’t matter what the problem is, if there’s a problem, these folks are interested in contributing to its solution.

CIBC_MichelleJames1I got to the location of the conference, Boston University’s Center for Digital Imaging Arts in Georgetown, at about 10:30 Sunday morning, in time to sit in on the last third of Paul Scheele’s session. When I got there, five participants were on stage wearing masks and funny hats and were juxtaposed with one another in interesting ways. I had fun playing catch-up, and trying to figure out what the scene was about. (It was about tapping into the unconscious mind for creative inspiration–and how to hold onto that, both individually and organizationally.)

I attended Dr. Win Wenger’s session on creative problem solving. He gave us a problem-solving exercise my friend Rasul Sha’ir and I did together. What the exercise revealed to Rasul and me is that there is a transition that takes place in your process if you ‘peel open’ a problem via relentless answering of a simple question like “How can I build strategic partnerships for my brand? ” In Dr. Wenger’s exercise, we spent 11 minutes answering the same question non-stop. It works! Rasul and I both experienced a transition in the way we were answering our questions.  Our answers went from obvious and surfacey to unexpected and insightful.   This occurred, for both of us, between 6 and 7 minutes into the exercise. We went from addressing what was outside of us, what we had little control over, for example the root causes of the problem, to answers that were more about what was within us, what we personally could do to help solve the problem.  The problem is without. The solution is within.

Before the plenary session I visited briefly with Dr. Wenger.   His name tag said “Win Win Win”. It was like getting to sit down with one of Disney’s Nine Old Men of animation, because the dude is a classic. He is so insightful, and has such a strong desire to be of service by helping people solve problems, particularly in the realm of sustainability, it was palpable, and I hope some of it rubbed off on me.

The event’s organizer, Michelle James of the Center for Creative Emergence, and I co-hosted the plenary session, which was attended by a majority of the 150 people at the Conference.  I talked a lot. Maybe I shouldn’t have, but I was feeling it, and I expressed some things pretty well, I think. I reminded the audience that for many people in business, creativity is the enemy. I spoke about what we can do to help make creativity more accessible to individuals and teams who spend most of their time in their left brains.  For one thing, we can point out how a creative move can always be a very short step from the status quo.  It does not have to be a quantum leap or a masterstroke or a gamechanger.

MichaelMargolis1

Those attributes can only be ascribed after the fact, anyway.  Creativity does not have to be outside any box.  It does not have to go barefoot or bring its dog to work or inhabit a workstation lined with toy robots .  Creativity is always present and accessible, and always right next to our self-conscious selves.  As musicians say, there’s always a good note right next to a bad one.

I attended Michael Margolis’ session on authentic storytelling. This is a subject of which I never tire, and it is inspiring to be in a workshop with someone like Michael, who brings a sense of excitement and discovery to the subject. In one of the exercises, Frank Gruber and Jen Consalvo, who have a start-up called ThankfulFor, and I brainstormed ideas for their brand narrative. Not only did we come up with some fresh takes, Jen and I discovered we have a mutual friend in Jim Crosby.  I texted Mr. Jim to that effect, and have since heard that he and Jen reconnected after a couple years of not being in touch.   I’m ThankfulFor that.

Then came the GameChangers Workshop. Here’s what one of the attendees, Jennifer Lee, founder of Artizen Coaching in San Francisco, said about it:

Mike gave some great examples of companies who use improvisation principles to enhance their business success and facilitated exercises to help us embody the learning:

* Companies tend to focus on the successful outcome. They try to re-create the next innovative product/outcome but fail because they really should’ve tried to institutionalize the successful process. The game is the process.
* Mike defines games as engines for exploring the theme of your narrative. They help create focus and discipline and they energize and invite team members to perform. Good games attract the good players.
* He had us play with the improvisation principles directly by inviting us to co-create a message around a random thing. It was amazing to see what our group came up with to market cookware. It was even more fun to get up in front of the room and “perform” it!
* Improvisation asks us to be very present with each other and to look for what we can build on. What a great way to leverage creativity in the workplace.

Thanks, Jenn, thanks Michelle and everyone at the Conference. Even if we didn’t get a chance to meet personally, we are now only a degree away.

Do You Move Money or Create Wealth?

Thursday, October 1st, 2009

MoneyCreation1Money is dirty.  Lots of people have had their hands on it.  This being flu season and all, you might want to think about where your money has been.

Creation is clean.  In fact, the less it has been handled, the more valuable it is.   Creation, then, is nothing less than the quest for cleanliness.

Money doesn’t change.

Creation is change.

Money is pictures of dead people who, once upon a time, created something, and 99.99% of the people who move money cannot tell you, nor do they care, what that something is.

Creation is you taking my picture and me taking yours and us making money from it.  Creation can tell you all about itself.  How much do you want to know?  How much time you got?

Money only wants to move faster.  Money has a time value and time has a money value.  You snooze you lose.  Twice.

Creation takes its time.  It has no problem if you want to take a nap in the afternoon.  Nothing of lasting value is ever diminished by the taking of time.

Money gets saved.

Creation does the saving.

Money is the number.

Creation is the counting.