Archive for the ‘Education’ Category

The Beautiful Game

Thursday, January 21st, 2010

SoccerGame1_BorderSports is a recurring subject for GameChangers.  How can it not be, with our work so tightly bound to the playing of games?  All you have to do is thread back through this blog to see how many times sports and their players produce a ‘learnable moment’ that can be applied to business.  Most sports provide a useful model for how structure (e.g. the rules, roles, environment and objectives that constitute the game) liberate performance, creativity and innovation.

Sports is also a recurring theme for the culture and politics of the times.  There is a lot of meta meaning bound up in sports.  For example…

Jackie Robinson’s is the story of de-segregation, and of breaking through any significant barrier in your chosen profession.

Rudy is the story of anyone who has to overcome long odds to achieve a dream.

Esther Williams‘ and Johnny Weismuller’s stories are about the marriage of sports and entertainment.

The recent film, Invictus, starring Matt Damon and Morgan Freeman, is about a visionary who sees a way to resolve a serious conflict via the playing of a game.

The Invictus theme is more or less mirrors what The Ball is all about:  Beginning this Sunday, January 24, three football (soccer for us Yanks) enthusiasts, Christian Wach, Phillip Wake and Andrew Aris, will kick a football from Battersea Park in London, the site where modern soc– er, football began in 1864, to Johannesburg, South Africa, site of this year’s World Cup, the first ever held on the African continent.  Their trip will take five months, and will run through 25 countries and 10,000 miles.

GameChangers:  On The Ball

GameChangers: On The Ball

The Ball is sponsored by DHL-Africa, Special Olympics-Africa, the Freestyle Football Federation (think of them as the Harlem Globetrotters of football), and Alive and Kicking, which distributes footballs to kids in poor villages around the world.  Alive and Kicking is donating 1,000 balls for the guys to distribute on their trip.  DHL is handling logistics, including ground transpo, express mail, visa approvals, border crossings and internet and mobile phone connectivity.  Africa 10, a documentary produced by Julian Cautherly and Will.I.Am of the Blackeyed Peas, has donated an HD camera and flash memory cards, and is co-hosting The Ball content on its website for the duration of the trip.  GameChangers is a patron, too.  Our role is to support the The Ball narrative.

At the January 24 kickoff, ‘The Beautiful Game’ will be played with ‘no rules’ (pre-1864 version of mayhem in the streets with a ball); ‘old rules’ (c. 1864 genteel and casual, if it strikes your fancy, smoke a pipe while you play); and ‘modern rules’ (the athletic, free-flowing game of today).  Following the kickoff event, Dan Magess of the Freestyle Football Federation will attempt to set a world record for ‘keepy-uppy’, keeping a football in the air without touching it with your hands.  Current record is over 23 hours.  And with that, The Ball will begin its journey to Jo-burg for the World Cup.

This will be the third and most ambitious World Cup journey for the group, which operates under a non-profit organization, Spirit of Football.   Wach and Wake kicked The Ball from London to Seoul in 2002 and London to Munich in 2006.  This is Aris’ first year with the group.

The meta story of The Ball is how a simple idea can sweep aside our differences, and lead the way toward a shared sense of purpose, and the pitch on which all can play.

Kick away, lads, kick away!SOFKickoff1

The Darwin-win Game

Tuesday, December 22nd, 2009

David Brooks’ piece in today’s NY Times talks about the protocol (as in software instructions) as being the most valuable asset in the Networked World economy. He writes things like:

The success of an economy depends on its ability to invent and embrace new protocols.

and

Protocols are intangible, so the traits needed to invent and absorb them are intangible, too.

and sums up with

When the economy was about stuff, economics resembled physics. When it’s about ideas, economics comes to resemble psychology.

My comment:

There is a technique for cultures to absorb new protocols. It’s called improvisation. The fundamentals of its practice were developed in the 1930s by a couple of schoolteachers in Chicago, Neva Boyd and Viola Spolin, whose objective was to create a way for children from diverse cultural backgrounds to collaborate productively (sounds like today’s economy, doesn’t it?). The underlying construct is ‘the game,’ which is defined by rules, roles, environment and objectives. The game transcends the cosmetic boundaries of language and culture to create the shared focus that is essential to progress.

Organizationally, economically, linguistically, and even biologically, it is the ability to improvise — to continuously adapt by making pragmatic and productive choices in a changing environment — that allows any culture to evolve. For the past two hundred years, no nation’s culture has been better at improvising than America’s, and more than anything else, it is our ability to improvise that is being tested today. As Charles Darwin said, “It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.”

Poster for The Origin of Species, a play with music written by Lizzie Mitchell that debuted at the 2009 Edinburgh Fringe Fest

Poster for The Origin of Species, a play with music written by Lizzie Mitchell that debuted at the 2009 Edinburgh Fringe Fest

Fans Will Be Friends

Thursday, December 17th, 2009

Lyrics for The Spirit of Football theme song, written by an English songwriter living in Erfurt, Germany, who wants to remain anonymous (how’s that for a change?), who has donated the song to the SOF project.

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FANS WILL BE FRIENDS

The ball is in motion …
The ball has been set free …
This ball crosses borders …
Suddenly we feel …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Borders can be broken …
With words never spoken …
The ball is the ball, my friend …
The language everybody speaks …
Fans will be friends, my friends …
Playing football in the streets …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
A child reaches forth …
Another child calls …
Dusty streets, the sound of running feet,
Suddenly applause …
Cobbled roads and stones as posts …
In different towns, on different coasts
A grinning face …
A lively joke …
These little things they give us hope …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Borders can be broken …
With words never spoken …
The ball is the ball, my friend …
The language everybody speaks …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hands across the ocean …
Hands across the sea …
Hands greeting hands, my friends …
Singing songs is free …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Out of reach of sun’s morning rays …
In narrow winding alleyways …
On an old stone wall …
A chalk goal is drawn …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Borders can be broken …
With words never spoken …
The ball is the ball, my friend …
The language everybody speaks …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
A spinning ball …
A child slips and falls …
… a dive, a save …
And almost scores …
A flick, a kick …
A simple trick …
A shot, a save …
The game’s the same …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Borders can be broken …
With words never spoken …
The ball is the ball, my friend …
The language everybody speaks …
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Anonymous, November 2009, Erfurt, Deutschland.

The song will be recorded in a studio in January by professional musicians (word is that it’ll be with a Ska/Reggae melody), and will be taught to and sung by schoolchildren along The Ball’s route to Johannesburg.  The lyrics may get sung in different languages, but the game, the ball and music itself speak a universal language.

In the Networked World, it will be helpful for brands to find their ‘musical voice,’ and not just in a commercial jingle or a melodic slogan, but with a library of music that can stand on its own artistic merit and at the same time is in some way analogous to the brand.

Data alone cannot define structure or create meaning in the networked environment. It takes art to do it. Consequently, opportunities for musicians and artists of all stripes to align themselves with brands consistent with their art will be exponential. And the opportunities for socially-conscious entrepreneurs to define themselves as artists will be equally abundant.

GameChanger of the Month, November 2009

Wednesday, December 9th, 2009

The GameChanger of the Month for November goes to Jimmy Biblarz, Mimi Rodriguez, David Kamins and Maya Festinger of Hamilton High School and the teacher, Christina Gutierrez, whose job they saved.   By organizing a campaign that included (administration approved) student protests, stories in the media, a letter-writing campaign, and a formal presentation to the School Board, they were able to keep ‘Miss G’ at their school.MissG2

It is evident from reading the story in the L.A. Times that Gutierrez is the kind of player anyone would want on their team.  It was not the loss of a teacher that stirred the students to action, as much as it was the threat of losing someone who genuinely cares about them.  Biblarz felt extra heartache when he heard Gutierrez was getting laid off (because she lacked seniority).  When his younger sister, Veronica, was out of school for two months with an illness, Miss G made sure she got her homework assignments, and that she was all caught up when she returned to the classroom.  “She just actually cares,” Veronica Biblarz says in the Times article. “Not like the fake pretending to care. . . . She takes it seriously.”

Interesting, isn’t it, that the student calls out ‘fake pretend caring?’   A fact of which every brand should be aware: the b.s. detectors of the networked audience are fine-tuned.  And there is no substitute for authenticity.

One of my improvisation teachers, Scot Robinson, said one day in class, “I hate people who generalize.” He delivered it with such deadpan perfect timing that it got a laugh, but getting a laugh was not the point, the point was this:   Give the gift of specificity. Don’t be a generalizer generalizing.  To hold your audience’s interest, be unique, be remarkable, buck stereotypes.  You cannot accomplish this if you are ‘general’ about your role, your character, or your game.   You cannot accomplish it if you limit yourself to what’s in the script, the employee manual or the teacher’s guide.  If the people in your audience feel they already know you, you will fail to hold their attention.  It’s when they do not know you, but rather, want to know more about you, that you win them over.  It is when they see the the world a little differently because of you, that you create value, and make a difference in their lives.

Applied Improvisation, Part Seven: Spolin’s Protege

Friday, December 4th, 2009

Last in a series…

Gary Schwartz

Gary Schwartz

While at the Applied Improvisation Conference, I drank beer one afternoon with Gary Schwartz, of Spolin.com. Gary is Viola (pronounced vy-OH-la) )Spolin’s protégé, keeper and practitioner of what is, in my opinion, the mother lode of improvisation, the practice built by the grand dame of the craft, the godmother of the game.  Hearing stories about Spolin and her teaching was in itself worth the trip.

Schwartz, who before meeting Spolin had studied to become a mime, described for me how Viola taught (no nonsense, all about interaction, no note-taking allowed).  How she coached (get out of your head!)  How he happened to become her assistant (a random act of kindness on his part).  How long it took him for a real breakthrough to happen (a long time).

He said that Viola was profoundly influenced by a book entitled The Tao of Physics, which is now at the top of my reading list.

Viola Spolin did profound work that that relates improvisation to all human endeavors, and has particular relevance for business in the Networked World.  She said things like:

“Information is a very weak form of communication.”  (GameChangers translation: Meaning lies beneath the surface of things, hidden behind the facade, the artifice, the mask, it is found primarily in the emotions and in the meta symbolism lurking behind the cosmetic layer of information.)

And –

“Creativity is not the clever rearranging of the known.”  (GameChangers translation: Creativity is daring by design, a plunge into the unknown, into the collective unconscious, and into one’s own subconscious.  It is not rearrangement.  It is newness.  It is radical juxtaposition.  Ultimately it is transformation.)

And –

“Talent or lack of talent have nothing to do with it.”  (GameChangers translation: The individual’s ability to interact with, and be transformed by, environment, has everything to do with it.)  “Act on environment, Spolin said, “and environment will act on you.”

And –

“Don’t thank me!   It’s not me!  It’s not ME.  It’s the WORK!” (GameChangers translation: Stay humble, stay focused, and don’t be an asshole.)

Schwartz quoted Spolin as saying of improvisation, “You can’t write about it, it can’t be described that way. You have to experience it.  When you do it, it’s in your bones.”

At Spolin’s suggestion, I’ll quit writing now, and show you pictures–which I’m sure  Spolin would’ve had said is no substitute for the experience either–of improvisers having the experience at Edgefield.  Good name for it, Edgefield.  We like that about it. At the edge of the field, the transformation begins.IMG_5870

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Applied Improvisation, Part Six: Belina on Biomimicry

Sunday, November 29th, 2009

I attend a session on Improvisation and Biomimicry conducted by Belina Raffy from the U.K. As if there’s any doubt that improvisation is the most natural thing in the world, consider these points from one of Belina’s slides:

1) Nature creates freedom within structure;

2) Nature recycles everything;

3) Nature rewards cooperation;

4) Nature demands local expertise;

5) Nature curbs excesses from within.

Yet how many organizations and brands attempt to circumvent biology? The new organizational model, as we point out at GameChangers, is more biological than mechanical. Only by embracing what is natural and biological can a networked organization stay in sync and in tune with its environment. Humans, are, after all, biological organisms, and participants in the Ecosystem, Gaia, God’s Plan, The Grand Experiment, or whatever you want to call it. It is our obligation to play along. Thank you Belina!Trees1A

Applied Improvisation, Part Two: Talking the Client’s Language

Thursday, November 19th, 2009

Part of a series about the Applied Improvisation Network’s world conference, Portland, Nov 11-16, 2009:

OYF Panel Discussion with Intel's Zabel (far r.), Nike's Dodge (second from r.) and the State of Oregon's Gardnes (far l.)

OYF Panel Discussion with Intel's Zabel (second from r.), Nike's Dodge (third from r.) and the State of Oregon's Gardner (second from l.)

I am blown away by the work being done by Julie Huffaker, Gary Hirsch, Brad Robertson and OnYourFeet, with clients like Nike, Intel and the State of Oregon.  The scope of their engagements, the value they create, and their ability to collaborate with their clients and speak the client lexicon is easy to see.

Karl Zabel (who today works with Nike but was a product manager at Intel at the time) hired OYF to train presenters for an Intel conference in Vegas in which lead engineers present new products to audiences of their peers.  The program paid off with positive results for Zabel and his product team.  Scores the audience gave presenters who’d had improvisation training left those who didn’t in the ditch.  (my word for the outcome; he had Intelspeak for it…4.2 to 4.7 positive variance, e.g.)

One presenter, says Zabel, got up in front of the audience and impulsively tossed his entire PowerPoint presentation aside at the last second in favor of  improvising his pitch.  An audience numbed by days of PowerPoints loved the move, and this was reflected in scores that were well above the conference norm.

Interestingly, Zabel changed the game to help OYF’s work reflect its real value.  Previously, scores for these presentations had been an aggregate number.  They included a score for the catering, a score for the air conditioning, a score for the quality of the audio and projection…and oh yeah, a score for the actual presentation, let’s throw that into the mix, too, why not?  Zabel convinced the scorekeepers to separate the presentation scores, which meant that weak presenters couldn’t compensate with good sushi.  Improvisation for business offers objective criteria for performance, kudos to Karl for seeing it, and clearing the way for Intel to see it, too.

Shelly Dodge, head of Gobal Learning and Development for Nike, says that value creation for her training programs is “largely anecdotal.”  This is an brand that knows itself and trusts its instincts.  Dodge says OYF’s training helps bridge cultures within the company, particularly with many of its Asian employees, for whom improvisation can be a means to communicate more openly and get more in tune with the ‘just do it’ vibe of the brand.  (Note to all orgs that want to be like Nike:  Cross cultural communication is yet another area in which improvisation can bring immense value to a brand.)

Lucy Gardner, head of employee training for the State of Oregon, says that given all the layoffs and cutbacks the state government has experienced of late, OYF’s work gives people a much-needed time when they can laugh about something, and also keeps them engaged and thinking positive when there’s a lot of negative news in the network.  Cheers to Lucy for understanding the good ROI the state gets on its investment in improvisation.

Any story that begins, “For the price of one television commercial…” has the potential to become a success story for improvisation in business.

Exercise in the OYF Workshop

Exercise in the OYF Workshop

Applied Improvisation, Part One: Nurturing Spirit

Wednesday, November 18th, 2009

Last weekend, I attended the Applied Improvisation Network’s yearly conference, which was held outside Portland, at stately Edgefield Manor.   Edgefield Manor, for the first 50 years of its existence, used to be what was called a ‘Poor Farm,’ where indigent people could work on the land and get a hand finding a pathway back into society.

The more things change the more they don’t stay the same. The homeless shelters of today are, by and large, pacifiers. They feed, clothe and shelter poor folks, but they do not usually nurture them in the way that working the land on a Poor Farm would.

It seems, however, that the spirit of nurturing still courses through Edgefield, especially when there are improvisers in the house. You will never encounter a more supportive crowd than the people attending this conference.

And the name Edgefield, I mean, come on, it’s perfect!  Can you think of a better way of describing the market niche occupied by applied improvisation?   We used to live in Outer Edgefield, but now it’s Edgefield, and I think that suits most of us just fine.  Who wants to live in Centerfield anyway?  Not me.  Never have.  Never will.

My own workshop, Improvisation for Business in the Networked World, went well, and offered lots of opportunity for follow-ups, but the many gifts that came my way during the conference far outweighed anything I had to offer.  The posts that follow describe a few of those gifts…

A workshop at the AIN Conference

A workshop at the AIN Conference

Puberty in Two Days

Wednesday, October 21st, 2009

Sorry for the paucity of posts, of late.  We have been very busy with client work, and will continue to be through the end of this week.  We also had some great biz dev meetings in Chicago, and for the next few days, we’ll be in Wisconsin, at a Global Leadership Conference staged by one of our clients for 25 of its top execs from around the world.  We are the featured presenters, and have two full days of GameChangers sessions with the group.  As I’ll explain to them, it’s going to be a little bit like going through puberty in two days.  Most of it will only make sense to them after the fact, but it is sure to be a life-changing experience.

Zip-Zap-Zop!

The Buck Starts Here

Thursday, October 8th, 2009

The energy generated by the Creativity in Business Conference in Washington D.C. on Oct. 4 was, and continues to be, exhilarating. The conference was populated by people who are inquisitive, open to learning, and restless about solving problems of all kinds.  It almost doesn’t matter what the problem is, if there’s a problem, these folks are interested in contributing to its solution.

CIBC_MichelleJames1I got to the location of the conference, Boston University’s Center for Digital Imaging Arts in Georgetown, at about 10:30 Sunday morning, in time to sit in on the last third of Paul Scheele’s session. When I got there, five participants were on stage wearing masks and funny hats and were juxtaposed with one another in interesting ways. I had fun playing catch-up, and trying to figure out what the scene was about. (It was about tapping into the unconscious mind for creative inspiration–and how to hold onto that, both individually and organizationally.)

I attended Dr. Win Wenger’s session on creative problem solving. He gave us a problem-solving exercise my friend Rasul Sha’ir and I did together. What the exercise revealed to Rasul and me is that there is a transition that takes place in your process if you ‘peel open’ a problem via relentless answering of a simple question like “How can I build strategic partnerships for my brand? ” In Dr. Wenger’s exercise, we spent 11 minutes answering the same question non-stop. It works! Rasul and I both experienced a transition in the way we were answering our questions.  Our answers went from obvious and surfacey to unexpected and insightful.   This occurred, for both of us, between 6 and 7 minutes into the exercise. We went from addressing what was outside of us, what we had little control over, for example the root causes of the problem, to answers that were more about what was within us, what we personally could do to help solve the problem.  The problem is without. The solution is within.

Before the plenary session I visited briefly with Dr. Wenger.   His name tag said “Win Win Win”. It was like getting to sit down with one of Disney’s Nine Old Men of animation, because the dude is a classic. He is so insightful, and has such a strong desire to be of service by helping people solve problems, particularly in the realm of sustainability, it was palpable, and I hope some of it rubbed off on me.

The event’s organizer, Michelle James of the Center for Creative Emergence, and I co-hosted the plenary session, which was attended by a majority of the 150 people at the Conference.  I talked a lot. Maybe I shouldn’t have, but I was feeling it, and I expressed some things pretty well, I think. I reminded the audience that for many people in business, creativity is the enemy. I spoke about what we can do to help make creativity more accessible to individuals and teams who spend most of their time in their left brains.  For one thing, we can point out how a creative move can always be a very short step from the status quo.  It does not have to be a quantum leap or a masterstroke or a gamechanger.

MichaelMargolis1

Those attributes can only be ascribed after the fact, anyway.  Creativity does not have to be outside any box.  It does not have to go barefoot or bring its dog to work or inhabit a workstation lined with toy robots .  Creativity is always present and accessible, and always right next to our self-conscious selves.  As musicians say, there’s always a good note right next to a bad one.

I attended Michael Margolis’ session on authentic storytelling. This is a subject of which I never tire, and it is inspiring to be in a workshop with someone like Michael, who brings a sense of excitement and discovery to the subject. In one of the exercises, Frank Gruber and Jen Consalvo, who have a start-up called ThankfulFor, and I brainstormed ideas for their brand narrative. Not only did we come up with some fresh takes, Jen and I discovered we have a mutual friend in Jim Crosby.  I texted Mr. Jim to that effect, and have since heard that he and Jen reconnected after a couple years of not being in touch.   I’m ThankfulFor that.

Then came the GameChangers Workshop. Here’s what one of the attendees, Jennifer Lee, founder of Artizen Coaching in San Francisco, said about it:

Mike gave some great examples of companies who use improvisation principles to enhance their business success and facilitated exercises to help us embody the learning:

* Companies tend to focus on the successful outcome. They try to re-create the next innovative product/outcome but fail because they really should’ve tried to institutionalize the successful process. The game is the process.
* Mike defines games as engines for exploring the theme of your narrative. They help create focus and discipline and they energize and invite team members to perform. Good games attract the good players.
* He had us play with the improvisation principles directly by inviting us to co-create a message around a random thing. It was amazing to see what our group came up with to market cookware. It was even more fun to get up in front of the room and “perform” it!
* Improvisation asks us to be very present with each other and to look for what we can build on. What a great way to leverage creativity in the workplace.

Thanks, Jenn, thanks Michelle and everyone at the Conference. Even if we didn’t get a chance to meet personally, we are now only a degree away.