Archive for the ‘Creativity’ Category

The Beautiful Game

Thursday, January 21st, 2010

SoccerGame1_BorderSports is a recurring subject for GameChangers.  How can it not be, with our work so tightly bound to the playing of games?  All you have to do is thread back through this blog to see how many times sports and their players produce a ‘learnable moment’ that can be applied to business.  Most sports provide a useful model for how structure (e.g. the rules, roles, environment and objectives that constitute the game) liberate performance, creativity and innovation.

Sports is also a recurring theme for the culture and politics of the times.  There is a lot of meta meaning bound up in sports.  For example…

Jackie Robinson’s is the story of de-segregation, and of breaking through any significant barrier in your chosen profession.

Rudy is the story of anyone who has to overcome long odds to achieve a dream.

Esther Williams‘ and Johnny Weismuller’s stories are about the marriage of sports and entertainment.

The recent film, Invictus, starring Matt Damon and Morgan Freeman, is about a visionary who sees a way to resolve a serious conflict via the playing of a game.

The Invictus theme is more or less mirrors what The Ball is all about:  Beginning this Sunday, January 24, three football (soccer for us Yanks) enthusiasts, Christian Wach, Phillip Wake and Andrew Aris, will kick a football from Battersea Park in London, the site where modern soc– er, football began in 1864, to Johannesburg, South Africa, site of this year’s World Cup, the first ever held on the African continent.  Their trip will take five months, and will run through 25 countries and 10,000 miles.

GameChangers:  On The Ball

GameChangers: On The Ball

The Ball is sponsored by DHL-Africa, Special Olympics-Africa, the Freestyle Football Federation (think of them as the Harlem Globetrotters of football), and Alive and Kicking, which distributes footballs to kids in poor villages around the world.  Alive and Kicking is donating 1,000 balls for the guys to distribute on their trip.  DHL is handling logistics, including ground transpo, express mail, visa approvals, border crossings and internet and mobile phone connectivity.  Africa 10, a documentary produced by Julian Cautherly and Will.I.Am of the Blackeyed Peas, has donated an HD camera and flash memory cards, and is co-hosting The Ball content on its website for the duration of the trip.  GameChangers is a patron, too.  Our role is to support the The Ball narrative.

At the January 24 kickoff, ‘The Beautiful Game’ will be played with ‘no rules’ (pre-1864 version of mayhem in the streets with a ball); ‘old rules’ (c. 1864 genteel and casual, if it strikes your fancy, smoke a pipe while you play); and ‘modern rules’ (the athletic, free-flowing game of today).  Following the kickoff event, Dan Magess of the Freestyle Football Federation will attempt to set a world record for ‘keepy-uppy’, keeping a football in the air without touching it with your hands.  Current record is over 23 hours.  And with that, The Ball will begin its journey to Jo-burg for the World Cup.

This will be the third and most ambitious World Cup journey for the group, which operates under a non-profit organization, Spirit of Football.   Wach and Wake kicked The Ball from London to Seoul in 2002 and London to Munich in 2006.  This is Aris’ first year with the group.

The meta story of The Ball is how a simple idea can sweep aside our differences, and lead the way toward a shared sense of purpose, and the pitch on which all can play.

Kick away, lads, kick away!SOFKickoff1

Princess GameChange

Wednesday, January 20th, 2010

I have a special place in my heart for animation and animators, especially for the artists who draw it by hand. There are only a few of these people in the world. Some say hand-drawn animation is doomed, swamped and marginalized by CGI and the ‘illustrated radio’ that is TV animation. I say there have always been only a few of these people in the world, which makes them all the more rare and valuable, and that there will always be hand-drawn animation, even if it won’t be drawn with lead pencils on sheets of paper.

PrincessFrog2One of the greatest gifts of my professional life has been the opportunity to hang out and work with people who draw Disney animation. They are exceptionally gifted observers, and experience the world from their own unique space-time perspective. (Once, I was walking through Descanso Gardens in L.A. with the legendary Disney artist Ken Anderson and he pointed up at the huge California Oaks overhead. “Most people see these trees as standing still,” he said. “If we could observe them over time we’d see that they’re really doing a beautiful dance.”) Disney animators inhale life’s experiences deeply like that, and breath it out through drawings that show movement in 1/24th of a second increments, every drawing a work of gallery-worthy art, fed back to us in waves through the twin lenses of character and narrative, as a movie.

“The Princess and the Frog” may not get my vote for the best movie title ever, but it is a positively heroic comeback for hand-drawn animation at Disney, which has, in true fairy tale fashion, awakened, dusted itself off and gotten back in business after being rendered dormant by the Dark Prince, Michael Eisner, and left for dead by many.  And…it features an African American girl as its main character, a first for a Disney animated feature.  We have come a long way since the days of Uncle Remus and Br’er Rabbit. We still have a long way to go.  But if we are like animators…patient, observant, and aware that there is opportunity in every 1/24 of a second…we might just get there someday.

Stengel’s Storyboard Ban

Wednesday, January 13th, 2010

Back in 2002, when he was still the CMO for Procter & Gamble, Jim Stengel was pictured on the cover of an Advertising Age reprint that I happened to pick up while in the office of a client in Atlanta.

Jim Stengel

Jim Stengel

Before there was a GameChangers LLC, before one word of the book had been written, I read in that Ad Age article how Stengel had made what we know today as a GameChanger move: He banned all storyboards from first meetings with ad agencies on new campaigns. What a gift!  Storyboards in a kickoff meeting, presume way too much. They hijack the process, and take it down a one-way, one-lane street. They imply a client/vendor relationship that prematurely assigns status and roles to the players and is therefore toxic to a truly organic process.

I give Jim Stengel a lot of credit for indicating that there is a need for improvisation in business. His storyboard ban created a vacuum that, by design I’m sure, required improvisation to fill.

In animation, where films are largely worked out on storyboards, presenting scenes that have been depicted on storyboards is called ‘getting the story on its feet.’ Stengel recognized that getting anything on its feet that was going to have legs needed to fall a time or two first.

Today, Stengel teaches at the Anderson School of Business at UCLA, and from his website it seems that he’s still got a unique perspective on the practices and processes of marketing brands.   I hope he’s telling the future captains of industry about his P & G storyboard rule.  It’s a good one.

Applied Improvisation, Part Four: Turkish Theater Game

Tuesday, November 24th, 2009
Korey and Zeynep

Korey and Zeynep

A session conducted by Korey and Zeynep Tarhan plays with traditional games used in Turkish theater.   An umbrella and a scarf are the props.  It reminds me of the Jonathan Winters routine where someone hands him a wallet and he uses it as the prop to create half a dozen different characters.  An improviser knows unlimited ways to transform the mundane into the sublime.  It is not the material itself, but the ability to contextualize the material that matters most to the scene.

Adios, Vacilar?

Tuesday, October 27th, 2009
TravelsWithCharley1

John Steinbeck and Charley

There is a passage early in John Steinbeck’s book Travels With Charley that I often cite in GameChangers workshops, where he writes about a Spanish verb, vacilar, which he claims has no equivalent in English.  (Despite what Babelfish says, it does not mean to vacillate.)  To vacilar, Steinbeck says, is to travel with a sense of direction without greatly caring whether you get there or not.  To be vacilando is to be purposeful in your travels without sweating your destination too much.

A friend of Steinbeck’s told him that the way to attain this state is to go looking for something almost certain not to exist wherever you’re looking for it– a jai alai cesta in Anchorage or a bar patron in Dublin who doesn’t want to talk politics, for example.  To the left brain, this will seem like a big waste of time, but to the right brain, it’s pure liberation.  You never know what may turn up along the way or what kind of beneficial experience you may have.  This is not to say that vacilar is a recipe for randomness.  It does not mean vacillating.  Quite the opposite.  It imposes discipline upon one’s journey.  A sense of purpose and the nature of one’s inquiry trigger one’s discoveries, whatever they are.

Vacilar, I have often claimed, is a good process for creativity, innovation and problem solving.  You do not have to get to a stated destination to have forged a new path.  Business is awash in success stories, from synthetic rubber to Post-It Notes to Google, that resulted from unexpected explorations.  Our friend, the animation director, Bill Kroyer, likes to say that if you want to solve a problem, the best way is to look a hundred eighty degrees opposite of where the problem is.  To paraphrase Kroyer, to find a solution, go to where the problem isn’t.

Last month, as I was waxing on about this concept to a group of NYU business students in a GameChangers workshop when one of them hit me with this comment:  “Why don’t you just Google what you’re looking for?”

Wow.  Quite a reversal this B-schooler laid on me.  It posed a good question:  In the age of Google, has the vacilar concept become obsolete?

Have we become so menu-driven and search-reliant that if we can’t find evidence of a thing’s existence (and website and location and customer rating) online we won’t even bother to go looking for it in the real world?  Have the metaverse and the universe switched places, so that if an object doesn’t exist in cyberspace it will cease to exist altogether, like Marty McFly’s family evaporating from the Polaroid picture in Back to the Future?  Has the spiced-up, mashed-up virtual world gained an edge in our attention over plain old vanilla physical space?  Has the augmentation become more valuable than the reality?  Are we at the dawn of an age, literally a ’second life,’ in which we’ll never again encounter anyone in person whose avatar we have not powwowed with first?

If that’s the way you want it, that’s certainly the way you can have it.  If you don’t want to leave the house without knowing for a solid fact that what you’re leaving the house for is waiting for you like a bride on her wedding day, that’s your prerogative.

It’s just that you’ll be missing so much of the romance along the way.

Vacilar is why, a few years ago, a team of Honda engineers set themselves up with the task of building a humanoid robot that could run, and walk up and down stairs.  Such a robot did not exist.  The engineers themselves saw no practical reason, nor did they need one, for it to exist.  What they knew is that by ‘getting lost in the problem’ of designing a robot they would, along the way, make all sorts of useful discoveries about the nature of robotics.Asimo2

Vacilar is why our friend, Taylor Davidson, specializes in what he calls the Science of Serendipity.  Davidson’s process, which you could call full-time vacilar, takes him all over the world.  He looks for photos that do not exist until he takes them, and relationships that do not exist until he causes them to occur.  None of it could be Googled or Mapquested or scripted.  He uses technology as an enabler, but not as an endpoint.  From a business standpoint, this approach makes no sense except in retrospect, and there’s no time frame on the retrospection.

TDavidsonPhoto1

Photo by Taylor Davidson

For a brief instant in that workshop at NYU, I let myself imagine, darkly, that maybe vacilar was no more, that maybe it had been rendered irrelevant by the marvels of computing, and would have to be stricken from the GameChangers lexicon.  And then I came to my senses.  Not true.  Not true at all.  Never less true, in fact.

Life happens when we take the local, not the express.  When we are open to what and whom we run into unexpectedly, we make possible what we can’t imagine or bring into being on our own, and find new and productive avenues for expressing ourselves in the world.

Getting lost is the first step toward discovering what no search engine can find.

The Buck Starts Here

Thursday, October 8th, 2009

The energy generated by the Creativity in Business Conference in Washington D.C. on Oct. 4 was, and continues to be, exhilarating. The conference was populated by people who are inquisitive, open to learning, and restless about solving problems of all kinds.  It almost doesn’t matter what the problem is, if there’s a problem, these folks are interested in contributing to its solution.

CIBC_MichelleJames1I got to the location of the conference, Boston University’s Center for Digital Imaging Arts in Georgetown, at about 10:30 Sunday morning, in time to sit in on the last third of Paul Scheele’s session. When I got there, five participants were on stage wearing masks and funny hats and were juxtaposed with one another in interesting ways. I had fun playing catch-up, and trying to figure out what the scene was about. (It was about tapping into the unconscious mind for creative inspiration–and how to hold onto that, both individually and organizationally.)

I attended Dr. Win Wenger’s session on creative problem solving. He gave us a problem-solving exercise my friend Rasul Sha’ir and I did together. What the exercise revealed to Rasul and me is that there is a transition that takes place in your process if you ‘peel open’ a problem via relentless answering of a simple question like “How can I build strategic partnerships for my brand? ” In Dr. Wenger’s exercise, we spent 11 minutes answering the same question non-stop. It works! Rasul and I both experienced a transition in the way we were answering our questions.  Our answers went from obvious and surfacey to unexpected and insightful.   This occurred, for both of us, between 6 and 7 minutes into the exercise. We went from addressing what was outside of us, what we had little control over, for example the root causes of the problem, to answers that were more about what was within us, what we personally could do to help solve the problem.  The problem is without. The solution is within.

Before the plenary session I visited briefly with Dr. Wenger.   His name tag said “Win Win Win”. It was like getting to sit down with one of Disney’s Nine Old Men of animation, because the dude is a classic. He is so insightful, and has such a strong desire to be of service by helping people solve problems, particularly in the realm of sustainability, it was palpable, and I hope some of it rubbed off on me.

The event’s organizer, Michelle James of the Center for Creative Emergence, and I co-hosted the plenary session, which was attended by a majority of the 150 people at the Conference.  I talked a lot. Maybe I shouldn’t have, but I was feeling it, and I expressed some things pretty well, I think. I reminded the audience that for many people in business, creativity is the enemy. I spoke about what we can do to help make creativity more accessible to individuals and teams who spend most of their time in their left brains.  For one thing, we can point out how a creative move can always be a very short step from the status quo.  It does not have to be a quantum leap or a masterstroke or a gamechanger.

MichaelMargolis1

Those attributes can only be ascribed after the fact, anyway.  Creativity does not have to be outside any box.  It does not have to go barefoot or bring its dog to work or inhabit a workstation lined with toy robots .  Creativity is always present and accessible, and always right next to our self-conscious selves.  As musicians say, there’s always a good note right next to a bad one.

I attended Michael Margolis’ session on authentic storytelling. This is a subject of which I never tire, and it is inspiring to be in a workshop with someone like Michael, who brings a sense of excitement and discovery to the subject. In one of the exercises, Frank Gruber and Jen Consalvo, who have a start-up called ThankfulFor, and I brainstormed ideas for their brand narrative. Not only did we come up with some fresh takes, Jen and I discovered we have a mutual friend in Jim Crosby.  I texted Mr. Jim to that effect, and have since heard that he and Jen reconnected after a couple years of not being in touch.   I’m ThankfulFor that.

Then came the GameChangers Workshop. Here’s what one of the attendees, Jennifer Lee, founder of Artizen Coaching in San Francisco, said about it:

Mike gave some great examples of companies who use improvisation principles to enhance their business success and facilitated exercises to help us embody the learning:

* Companies tend to focus on the successful outcome. They try to re-create the next innovative product/outcome but fail because they really should’ve tried to institutionalize the successful process. The game is the process.
* Mike defines games as engines for exploring the theme of your narrative. They help create focus and discipline and they energize and invite team members to perform. Good games attract the good players.
* He had us play with the improvisation principles directly by inviting us to co-create a message around a random thing. It was amazing to see what our group came up with to market cookware. It was even more fun to get up in front of the room and “perform” it!
* Improvisation asks us to be very present with each other and to look for what we can build on. What a great way to leverage creativity in the workplace.

Thanks, Jenn, thanks Michelle and everyone at the Conference. Even if we didn’t get a chance to meet personally, we are now only a degree away.

Do You Move Money or Create Wealth?

Thursday, October 1st, 2009

MoneyCreation1Money is dirty.  Lots of people have had their hands on it.  This being flu season and all, you might want to think about where your money has been.

Creation is clean.  In fact, the less it has been handled, the more valuable it is.   Creation, then, is nothing less than the quest for cleanliness.

Money doesn’t change.

Creation is change.

Money is pictures of dead people who, once upon a time, created something, and 99.99% of the people who move money cannot tell you, nor do they care, what that something is.

Creation is you taking my picture and me taking yours and us making money from it.  Creation can tell you all about itself.  How much do you want to know?  How much time you got?

Money only wants to move faster.  Money has a time value and time has a money value.  You snooze you lose.  Twice.

Creation takes its time.  It has no problem if you want to take a nap in the afternoon.  Nothing of lasting value is ever diminished by the taking of time.

Money gets saved.

Creation does the saving.

Money is the number.

Creation is the counting.

GameChanger of the Month – August 2009

Tuesday, September 8th, 2009

RoughEdges1Five years ago, Mona Hoffman quit a secure, high-paying, high-status job at a good old fashioned Midwestern manufacturing company where she was a valuable employee, and began a journey inspired by the book Concrete Countertops by Fu-Tung Cheng.  Her journey has resulted, this year, in the formation of Rough Edges Design, which produces interior design items made of concrete.  The first product line is lamps.  Others are soon to follow.

Mona Hoffman is August’s GameChanger of the Month because her brand is an exploration of themes that matter.  One of her responsibilities at her former company was sustainability, and the company, though appreciated as a major employer in the community where it’s headquartered, was not committed to moving in that direction (its major product lines are made of wood).   Another of her passions is craftsmanship, the ability to turn readily available materials into something extraordinary.   In transforming herself into an artisan who works with concrete, she combines the themes of sustainability and craftsmanship.  The exploration of these two themes creates and informs the Rough Edges brand narrative.

Mona Hoffman is the GameChanger of the Month, because in forming her new company, she acted on what she is passionate about, yet she didn’t leap before looking.   Rough Edges Design is grounded in diligent study and immersive apprenticing in the craft of concrete-shaping.  The transition from cushy-and-corporate to rough-and-tumble is not one to make without a lot of preparation.   Preparation is the key to a successful journey.  Preparation gives you the ability to improvise in a way that a plan, no matter how meticulous and thought-through it is, cannot.   A GameChanger prepares.

Works like The Unknown Craftsman, by Soetsu Yanagi informed Hoffman’s education.   Yanagi’s words, though originally written in another language about artisans from a different culture, described a world familiar to her, one in which everyday objects and materials become sources of what Yanagi calls “calm and friendly beauty.”

Having spent her professional life in a world of zero-tolerance manufacturing and super-repeatable processes, Hoffman has created a brand where the production process, by design, yields unexpected results, where “flaws” are in fact an artifact of the human touch on the material, and are embraced as part of the product’s charm.

Mona Hoffman is the GameChanger of the Month because she interacts with the familiar in a way that makes it new and remarkable.   This is the alchemy of improvisation.  With its artful line of lamps, Rough Edges Design literally turns heavy material into objects of light.  And if that ain’t changin’ the game, we don’t know what is.

RoughEdgesLamps

Creativity in Business Conference – Oct. 4, Washington D.C.

Friday, August 14th, 2009

If you are in the D.C. area, and are interested in learning how to apply the GameChangers principles and other techniques for fostering creativity in the workplace, you’ll want to check out the Creativity in Business Conference.  It is being organized by our friend, Michelle James, and her Center for Creative Emergence.  I’m conducting a GameChangers session there, and moderating the plenary panel discussion, which will be all about improvisation in business.

CC1

Michelle has been teaching the principles of improvisation in business for a number of years.  She has assembled a stellar line-up of presenters who are aligned in the belief that creativity is the secret to a rich and satisfying working life, and to the necessary transformation of American business.  The Industrial Age models won’t cut the mustard in a Networked Economy.

I’m hoping to learn at least as much as I teach.

No sector needs more applied creativity and innovation than the federal government.  Obama and the Executive Branch can’t do it alone.   Today, through the lens of the health care debate, it’s easy to see the divide between the fearmongers clinging to a status quo in which insurance companies and big pharma control the U.S. healthcare system…and the champions of change who understand that we cannot continue to go down a path that puts so many barriers between health care providers and patients.

When the providers themselves want reform, you know something is screwy with the current system.  Yet so many people are afraid of change.  Of the unknown.  Here’s the insight for those people:  In resisting change and clinging to the past, you are guaranteeing your own irrelevance.

This is where creativity plays such a huge role in productive change.  Creativity is all about stepping confidently into the unknown, of facing the blank canvas of the future with the skill and preparation to turn it into a remarkable confluence of art and commerce.  It means confronting one’s fears instead of withdrawing from them.

If the objective (as in this instance) is better health care for more Americans, we have unlimited opportunities to make moves in that direction.  But we’re only going to make the moves when we realize that the process can be its own reward, and that in the process, we will discover the options and opportunities that will never come our way when we are ruled by our fear and frozen by our uncertainty.

Make your move, D.C.!  Sign up today!  (before Aug. 31, you get a nice discount)  See you there!

Prezi

Thursday, August 13th, 2009

We have all been crippled, to some extent, by PowerPoint. I won’t go into all the reasons here, except to say that it limits our ability to improvise in a business meeting, and that too often presenters cede the center of attention to the screen, which means that they’re telling their audience, in effect, that flat data projected on a screen is more attention-worthy than they are. Gulp.

Prezi can change all that. Take a look at this amazing Prezi done by @happyseaurchin.