Think about an improv theater performance in which the roles and motivations of the characters are poorly defined. That would most likely be a pretty confusing, unproductive performance. But wow, does this happen a lot in business! There are all sorts of reasons why it happens — mergers, acquisitions, regime changes, re-orgs, layoffs and transfers, […]

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Dear GameChangers: I love playing backgammon. I also see it as a metaphor for life. You can plan and strategize and still be affected by chance. The outcome of that chance affect may be favorable or unfavorable, and/or may be influenced by your level of preparedness, or strategy. then again it may not. Sometimes you […]

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Dear GameChangers: What future demand, if any, do you foresee for Emotional Intelligence training and coaching? Christy Suerth Dear Christy, Emotional communication, or as you have defined it, ‘Intelligence’, is one of the many facets of improvisation, which is the foundation of the process I teach. There are three levels of communication: Cosmetic (what’s literal; […]

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In the Networked World, we celebrate the webpreneur who can humble higher status players by acting more nimbly, creatively, profitably; but we’d be foolish not to respect to the big games played by big players, because they have so much potential to move money and jobs into (or out of) an economy. Besides which, there’s […]

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Until last week, I had not seen my friend, Dr. Greg “Grammy” Gramelspacher, in 20 years. Not since he had become a doctor specializing in care for the dying poor. Not since he and his wife, Mary Lou, and their three children moved to Kenya to work in the poorest villages there for two years […]

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‘That Reminds Me of a Story’ is an example of an unproductive game. Digression in a scene can be useful, especially when creative, off-the-beaten-path solutions are required. But when a long-winded anecdote leads down a side road completely unrelated to the scene, it can be a business buzz kill. Before I learned to improvise, I […]

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I do not expect reality television to reflect reality any more than I expect dogs to talk…but I had a meeting yesterday with a marketing executive for a large U. S. – based company, and one of the exec’s issues was reflected so accurately in last night’s episode of The Celebrity Apprentice that the dog […]

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Three more reasons why improvisation is a more potent strategy than a scripted narrative for building brands and organizations in the Networked World: 1) A NETWORKED ORGANIZATION IS A GAME PLATFORM Organizations and brands designed to operate in the Networked World are, in effect, game platforms. They establish an environment, rules and tools, and encourage […]

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For the past three years, Geico Insurance has advertised its product in a series of commercials featuring celebrities of a certain demographic ilk ‘interpreting’ the stories of Geico customers. These celebs have included Charo, Vern “Mini-Me” Troyer, Little Richard and Peter “Airplane” Graves, among others. A new series featuring Peter Frampton, James Lipton, Michael Winslow […]

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